Posted: Thu Nov 20, 2008 5:58 pm Post subject: Open Office 3 vs NeoOffice conflict?
I am running the latest version of NeoOffice 2.2.5 on MAC OSX 10.5, but had previously installed Open Office 3.
When I tried to uninstall Open Office 3, I got a prompt stating that the application was running and could not be uninstalled. NeoOffice was closed at the time.
I've been unable to find any other guidance --in Open Office 3 documentation or online-- about how to uninstall Open Office 3. Is there any chance that there is a conflict between Open Office 3 and NeoOffice that results in the "running and cannot be uninstalled" prompt?
Posted: Thu Nov 20, 2008 6:23 pm Post subject: Re: Open Office 3 vs NeoOffice conflict?
Bill345 wrote:
I've been unable to find any other guidance --in Open Office 3 documentation or online-- about how to uninstall Open Office 3. Is there any chance that there is a conflict between Open Office 3 and NeoOffice that results in the "running and cannot be uninstalled" prompt?
There is no conflict as NeoOffice and OpenOffice.org do not share any files.
Most likely, OpenOffice.org is still running in the background with no windows or menus visible. I have seen this happen when OpenOffice.org crashes or is force quit. This is a serious bug in OpenOffice.org and force quitting is no easy task. But you can force quit it using the following steps:
1. Launch the /Applications/Utilties/Terminal application, copy the following command into the Terminal window, and press the Return key:
Code:
ps -auxww | grep soffice.bin
Do you see any lines in the output with "OpenOffice.org" in them? If yes, copy the following command into the Terminal window, type a space, type the number in the second column of that line, and press the Return key:
Code:
kill
Can you delete OpenOffice.org after doing these steps?
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