Posted: Wed Aug 01, 2012 4:24 pm Post subject: Would like to contribute to NeoOffice
I would like to contribute to NeoOffice, but I cannot find a page that allows me to do that. Please tell me how to get to the donation page.
Ken Ryland _________________ >~>>~>~>
Joined: Jun 16, 2003 Posts: 10955 Location: California, USA
Posted: Wed Aug 01, 2012 5:13 pm Post subject:
Normally, we have a payment form on the NeoOffice Services page. However, because we had been seeing the number of PayPal disputes grow rapidly and nearly all such disputes were from people who had never used NeoOffice before, we had to temporarily shutdown new payments as those disputes were taking away a lot of time from working on the NeoOffice code.
Since that shutdown, we have been reenabling payments for certain groups and right now, anyone who has made an undisputed payment to us in the past can make a payment.
So, for now to get to the payment page you need to go the NeoOffice downloads page, click on the newest download available (the last download listed), and login with the e-mail address that you used for your last payment to us.
Once you login for the download, cancel the download (but don't click the logout link) and go to the NeoOffice Services page. You should then see the payment form.
Posted: Wed Aug 01, 2012 7:44 pm Post subject: Would like to contribute to NeoOffice
All this may be working for you, but it is not working for me. I keep logging in with no place to go after that. You may think this is working, but you are leaving me with nothing. ALL I WANT TO DO IS GIVE YOU SOME MONEY, AND YOU DON'T SEEM TO WANT IT. How hard can it be to make a very clear path for someone who wants to send you money to be able to do it? Your instructions are not working. I can't make it any clearer than that.
Ken _________________ >~>>~>~>
Posted: Thu Aug 02, 2012 10:07 am Post subject: Re: Would like to contribute to NeoOffice
Your instructions are not working. I can't make it any clearer than that.
Bullshit. You didn't follow them exactly so I am going to be blunt: if you are going to waste my time because you can't follow directions exactly, we do not want your money.
We all know Patrick as a very conscientious man, so I tend to believe him when he says the links are working. On the other hand, this exchange escalated into bluntless extremely quickly.
FWIW, Patrick has had severe problems recently with people donating via PayPal and then demanding their money back or demanding levels of service that could not be realistically met. It led to unsustainable administrative burdens. Your replies were seen in a climate of suspicion fostered by these disputes. This is a sad state of affairs but cannot be helped at the moment.
If you are truly committed to helping NeoOffice, please try again, carefully or wait until new donation methods are set up. If not, bye, bye.
Oscar _________________ "What do you think of Western Civilization?"
"I think it would be a good idea!"
- Mohandas Karamchand Gandhi
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