Joined: Jun 16, 2003 Posts: 10959 Location: California, USA
Posted: Tue Aug 07, 2012 8:48 am Post subject:
pluby wrote:
Based on the above, I can't rule out that the crashes aren't due to instability in the 10.7.5 developer seed that you are using. If you launch the /Applications/Utilities/Console application and search for "org.neooffice.NeoOffice" or "soffice.bin", are there any messages? If so, can you post them?
After you look for any Console messages, can you reboot your machine in "Safe Boot" mode using the steps in this Apple technote?
What Safe Boot does is described in detail in this technote, but what I am most interested is whether the disk repair step and/or excluding loading all non-Apple kernel extensions stops the crashing.
If the crashing does not occur in Safe Boot mode, then reboot normally and tell us if the crashing resumes.
Joined: Jun 16, 2003 Posts: 10959 Location: California, USA
Posted: Wed Aug 08, 2012 8:21 am Post subject:
In addition to rebooting your machine in Safe Boot mode, can you install NeoOffice 3.3 Beta 2 Patch 1 which you can download from the NeoOffice 3.3 Beta 2 patch download page and tell us if NeoOffice still crashes in either Safe Boot mode or regular mode?
All times are GMT - 7 Hours Goto page Previous1, 2, 3
Page 3 of 3
You can post new topics in this forum You can reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum You cannot attach files in this forum You cannot download files in this forum
Forum FAQ
Search
Usergroups
Profile
Private Messages
Log in
