Posted: Thu Apr 12, 2007 8:25 am Post subject: Dialog boxes in NO appear Blank
I noticed that the print dialog and the Tools->Options dialog boxes appear blank. As such they can't be modified. When I mouse-over, it is obvious that there's something there and items are clickable, but nothing visually apparent. I'm using NO 2.1, with patch, on a MacPro Quad.
Joined: Jun 20, 2006 Posts: 2051 Location: Midwest, USA
Posted: Thu Apr 12, 2007 10:40 am Post subject:
Seems like I saw a similar report here not long ago, but I don't have time to look for it right now.
If the reboot doesn't help, trying pulling Neo's preferences file (~/library/Preferences/NeoOffice 2.1 where "~" is your home folder) out of it's location and onto the desktop. Then restart Neo.
If that fixes it, your preferences are corrupt. If you have customized autotexts, toolbars, key combinations, templates, or etc. that you want to salvage from the old (corrupt) preferences folder, you will need to work through a process to gradually add those back to the new preferences file, repeatedly checking to see if those "additions" cause the problem too recur. I had to do the same thing several months ago, and spelled out my process in post here. I don't have time to look for it, but you could try searching these forums for a post by me in 2006 that includes the word "preferences."
I tried what Lorinda suggests, deleted my pref file, and I still have the blank dialogs & preferences.
As far as I can remember, they were OK before I updated the suite.
Other Java stuff is somehow broken on my iMac, so Neo might just be another victim of my specific machine (3 months old, brand new, which hurts).
For instance, Limewire refuses to launch further than a blank startup dialog box on which I can't click yes or no or whatever.
My online photo lab's image upload routine also doesn't work in Firefox (relies on Java).
And now, NeoOffice goes "poof" after the update to 2.1
blank preferences window
no OK/Cancel buttons at the bottom
Apart from reinstalling my Mac (sounds annoyingly familiar, being a switcher), what can I do?
I tried what Lorinda suggests, deleted my pref file, and I still have the blank dialogs & preferences.
As far as I can remember, they were OK before I updated the suite.
Other Java stuff is somehow broken on my iMac, so Neo might just be another victim of my specific machine (3 months old, brand new, which hurts).
Most likely, that is the case. All of the Aqua buttons are drawn using Java. So if Java is horked, so will NeoOffice.
Posted: Wed Apr 18, 2007 8:57 am Post subject: Re: Blanks
aussie149 wrote:
So you are using the French localisation. Are you using Shapeshifter by any chance? Do you know what version of java you have?
Chances are I'm not using it... because I don't even know what it is
OK, now I know what it is. No, I'm not using it. It's a bare OS X in all its hosed-Java glory.
Java version seems to be 1.3.1_16 Standard Edition. Java preferences pane is blank too.
OK, that will do it. Your Java should be 1.5.0.9 or something. Actually, I am surprised you see Java 1.3, because you have a Mac Pro (Intel). I thought In tel Mac only came with 1.4 and higher and 1.3 was left on PowerMacs..
I suggest you install the latest Java updates from Apple (you may have to search around their webpage). Also, look in the /applications/utilities folder and set your Java plugin to 1.5 (or at least 1.4).
Good luck,
Oscar _________________ "What do you think of Western Civilization?"
"I think it would be a good idea!"
- Mohandas Karamchand Gandhi
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum You cannot attach files in this forum You cannot download files in this forum