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Jacques2
Blue Pill
Joined: Feb 12, 2009
Posts: 3
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 Posted: Sun Feb 22, 2009 2:33 am Post subject: cannot open an ".ods" file anymore |
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no explanation why !!! just appear now a window titled "filter selection"
with three options : ok, cancel and help .....
who can help me to get back my file
thank you so much |
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Lorinda
Captain Mifune
Joined: Jun 20, 2006
Posts: 2051
Location: Midwest, USA
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| Posted: Sun Feb 22, 2009 4:50 am Post subject: |
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Welcome to the forms at trinity. I am sorry that you are having trouble. Note that I have moved your post to the NeoOffice Support forum, since you need help with NeoOffice.
Does this happen with only one particular .ods file, or does it happen with all .ods files? If you select a translation option and click ok, what happens? Is the file password protected?
If it is just one file and it is not password protected, by best guess is that it has become corrupted somehow.
Lorinda |
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Jacques2
Blue Pill
Joined: Feb 12, 2009
Posts: 3
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| Posted: Sun Feb 22, 2009 8:03 am Post subject: |
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thank you for prompt ansmer, it just happened with juste one file, no password registered for opening it....what translation could you recommend
thank you
Jacques |
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narf
The Anomaly
Joined: Jan 21, 2007
Posts: 1075
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| Posted: Sun Feb 22, 2009 11:21 am Post subject: |
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There is a chance the file is corrupt.
Is this a document you can share with us? If yes, please attach the document to this post using the following instructions:
How to attach files to your post
Even if the file is corrupt we can try and see if we can recover any of it.
--fran |
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Jacques2
Blue Pill
Joined: Feb 12, 2009
Posts: 3
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| Posted: Sun Feb 22, 2009 12:03 pm Post subject: |
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thank you I cannot share this file
Jacques |
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Lorinda
Captain Mifune
Joined: Jun 20, 2006
Posts: 2051
Location: Midwest, USA
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| Posted: Sun Feb 22, 2009 12:19 pm Post subject: |
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If it were me, I would try the various "translation" or "filter" settings and see what happens. But narf/fran may have a better suggestion.
Lorinda |
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narf
The Anomaly
Joined: Jan 21, 2007
Posts: 1075
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| Posted: Sun Feb 22, 2009 12:33 pm Post subject: |
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| Lorinda wrote: | | If it were me, I would try the various "translation" or "filter" settings and see what happens. But narf/fran may have a better suggestion. |
Lorinda's suggestion is the best place to start.
| Jacques2 wrote: | | thank you I cannot share this file |
OK, I understand. I was hoping we could try and help you recover the document in case it was corrupt.
All corrupt files cannot be recovered, but if you are comfortable working in the Terminal Application I can point you to some steps to try.
I recommend you make a copy of your file before starting these steps and use that copy to try and repair the corrupted file. That way if you corrupt the file even more, you still have the original.
pluby listed steps he used in Bug 3386 to repair a corrupt file. The steps are in the third comment from the end. There is some information at the beginning of that comment about a password that you can ignore since you do not have a password on this document.
I know these steps are not easy. pluby even mentions that it took him a certain amount of experimenting to work them out. Unfortunately I do not have any other ideas without seeing the document.
--fran |
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