Posted: Wed Feb 25, 2009 5:26 pm Post subject: Problem with WiTopia and NeoOffice
Howdy. I have been using ( WiTopia for secure browsing and it works great. However, I have noticed that now when starting the computer, then opening NeoOffice, I receive a message stating that there is another instance of (my user name) using NeoOffice and it is dangerous to continue to open the program. Obviously I don't have any other instance, since i just started the computer.
Can you think of any reason for such a response? No other program has this problem.
If yes, then Press the Yes button and it will go away. What is happening is that NeoOffice has crashed or been force quit the last time you ran it so NeoOffice's "lock" file has not been cleaned up. With a clean shutdown of NeoOffice, the lock file gets deleted.
So, when you restart NeoOffice, it sees the lock file that was not deleted due to a previous crash or force quit and warns you. Pressing the Yes button will ignore the lock file and, if you can cleanly shutdown NeoOffice after that, you should not see this warning the next time you launch NeoOffice.
Joined: May 25, 2003 Posts: 4752 Location: Santa Barbara, CA
Posted: Thu Feb 26, 2009 12:30 am Post subject:
Also, when you're shutting down, I believe in 10.5 if an application takes a long time to quit, a dialog will appear that asks you if you want to continue and force quit the application. In 10.4, the Shutdown will be aborted. If you're using 10.5 and you do use that "Force and Continue", you'll get the "another running instance" warning from Neo after a restart as well.
On some of my slower machines with less memory, I can consistently get that "Quit" timeout on shutdown. I simply quit NeoOffice prior to shutting down the computer. I have to do the same thing with XCode (which can be a real memory pig ).
Joined: May 25, 2003 Posts: 4752 Location: Santa Barbara, CA
Posted: Thu Feb 26, 2009 9:48 am Post subject:
Ah yes, that would really not be the caliber machine I have in mind If you open:
Application > Utilities > Console
Can you look in the log list (you may need to click "Show Log List") in the "LOG FILES > ~/Library/Logs" list and check if you see any entries for either "NeoOffice" or "soffice.bin"? It's possible there may be crashes on exit at shutdown that aren't triggering the Crash Reporter dialog.
If yes, then Press the Yes button and it will go away. What is happening is that NeoOffice has crashed or been force quit the last time you ran it so NeoOffice's "lock" file has not been cleaned up. With a clean shutdown of NeoOffice, the lock file gets deleted.
So, when you restart NeoOffice, it sees the lock file that was not deleted due to a previous crash or force quit and warns you. Pressing the Yes button will ignore the lock file and, if you can cleanly shutdown NeoOffice after that, you should not see this warning the next time you launch NeoOffice.
Patrick
Yes, it seems to be the same kind of response. I will monitor and see what happens.
Joined: May 25, 2003 Posts: 4752 Location: Santa Barbara, CA
Posted: Thu Feb 26, 2009 8:48 pm Post subject:
WhileI don't know if you have it already, you may want to check out the latest test patch that Patrick put together. It fixes a number of other crashing and hanging bugs, but I don't know if it addresses the lock file on start issue:
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