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MrEbert
Blue Pill
Joined: Aug 05, 2009
Posts: 1
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 Posted: Mon Sep 21, 2009 2:30 pm Post subject: NeoOffice does not start |
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| I just upgraded to OS 10.6 Snow Leopard, and now when I try to open NeoOffice (version 3.0) it does not start. It bounces in the dock for a while but then it just stops. What's the problem? |
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Lorinda
Captain Mifune
Joined: Jun 20, 2006
Posts: 2051
Location: Midwest, USA
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| Posted: Mon Sep 21, 2009 8:36 pm Post subject: |
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According to The neowiki page on Snow Leopard issues, it looks like NeoOffice 3.0.1 Early Access is required for Snow Leopard.
NeoOffice 3.0 (at least at some patch level) had experimental support for Snow Leopard, but as I understand it, the final version of Snow Leopard broke that support.
You can get NeoOffice 3.0.1 Early Access now for a donation of $25 or more, or you can wait until October 27, when it will be available for free.
Lorinda |
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Jim
Councilperson
Joined: Jun 21, 2003
Posts: 173
Location: Selmer, Tennessee
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| Posted: Tue Sep 22, 2009 2:04 am Post subject: |
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Well, I've got Neo 3.0.1 EA p1 working just fine on a new iMac running 10.5.8 (Leopard). Now, that Leopard installation has all the extras installed except the language packs. (Also got Neo 3.0.1 EAp1 running on my MacBook under 10.6.1.)
_________________
Jim Plante
MacOS X 10.6.34, MacBook 2GHz C2Duo, 2gb, Neo 3.1.1 p 1 |
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Samwise
Captain Naiobi
Joined: Apr 25, 2006
Posts: 2315
Location: Montpellier, France
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| Posted: Tue Sep 22, 2009 3:08 am Post subject: |
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| Lorinda wrote: | | NeoOffice 3.0 (at least at some patch level) had experimental support for Snow Leopard, but as I understand it, the final version of Snow Leopard broke that support |
AFAIK, 3.0 should run under Snow Leopard after installing patch 7:
http://www.neooffice.org/neojava/patch.php
But of course, all the issues that were fixed in 3.0.1 Early Access will still be present in 3.0 Patch 7.
If you aren't part of the Early Access program, you will get thoise fixes in NeoOffice 3.0.1, currently scheduled for 27 October 2009. |
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Gatekeeper
Blue Pill
Joined: Nov 01, 2009
Posts: 1
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| Posted: Sun Nov 01, 2009 2:03 pm Post subject: |
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| I have just installed Neooffice successfully on a new iMac with Snow Leopard. It does not start. Any ideas? |
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Samwise
Captain Naiobi
Joined: Apr 25, 2006
Posts: 2315
Location: Montpellier, France
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| Posted: Sun Nov 01, 2009 2:15 pm Post subject: |
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| Gatekeeper wrote: | | I have just installed Neooffice successfully on a new iMac with Snow Leopard. It does not start. Any ideas? |
Which version did you install? |
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pluby
The Architect
Joined: Jun 16, 2003
Posts: 11949
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| Posted: Sun Nov 01, 2009 2:21 pm Post subject: |
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| Samwise wrote: | | Gatekeeper wrote: | | I have just installed Neooffice successfully on a new iMac with Snow Leopard. It does not start. Any ideas? |
Which version did you install? |
To get the version, can you go the Finder's Applications folder, Control-click on the NeoOffice icon, and select Get Info from the popup menu that appears. A window will appear. What does the "Version" field in the General section say?
Patrick |
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pluby
The Architect
Joined: Jun 16, 2003
Posts: 11949
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| Posted: Sun Nov 01, 2009 6:23 pm Post subject: |
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In addition to the NeoOffice version, can you also attach the last crash log? When NeoOffice fails to start, what is happening is that NeoOffice is crashing during startup and Mac OS X should automatically save a crash log. In many cases, we can identify the cause of the problem by looking at the crash log.
You can obtain the last crash log by following the steps in the "Option B" seciton of this NeoWiki article.
Once you find the crash log, you can attach it to this forum topic using the steps in this post.
Patrick |
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