Posted: Sat Nov 07, 2009 6:17 am Post subject: No joy
Sorry guys, I left a Writer document open for 5 days and just tried saving, and I get the same error as before (Error saving the document [document name]: Error writing file.).
FWIW, the about box says NeoOffice 3.0.1 Patch 0 (but not Patch 0 Test 3). It seems unlikely, but is it possible I originally installed the patch incorrectly (or not at all)? I just re-ran the P0-T3 installer, though, and the info in the about box remains unchanged.
Anyway, if there's any more debug info I can produce to help hunt this down, please let me know.
Posted: Sat Nov 07, 2009 9:29 am Post subject: Re: No joy
Heywood wrote:
Sorry guys, I left a Writer document open for 5 days and just tried saving, and I get the same error as before (Error saving the document [document name]: Error writing file.).
I left 3 documents open for 4 days, one each of Writer, Calc , Impress, and also got the same error message.
Posted: Sat Nov 07, 2009 9:44 am Post subject: Re: No joy
narf wrote:
I left 3 documents open for 4 days, one each of Writer, Calc , Impress, and also got the same error message.
Fortunately, since narf ran this test on a machine we both have access to, I took a look at that machine's /tmp directory after narf's save attempt failed. Sure enough, several of the temporary files created by the OpenOffice.org code have been deleted.
From this, I have to conclude that there is some unknown OpenOffice.org code orunknown Mac OS X process that doing the temporary file deletion as my last test patch properly updated the access time (which is what Mac OS X's /etc/periodic scripts look at) on each temporary file.
Since updating the access time on temporary files did not work, my next approach will be to search for the OpenOffice.org code that fails when its temporary file has been deleted and change that code to create a new temporary file if the current one has been deleted.
I will post again when I have a new test patch ready.
I think that I have found the OpenOffice.org code that fails when saving if a temporary file has been deleted and I have changed the OpenOffice.org code to create a new, zero length temporary file in such cases. I have removed my previous "access time update" fix since it does not fix the bug and in this test patch I have replaced that code with my latest OpenOffice.org code modifications.
Can anyone install the test patch and tell us if the fix works for you? To test the fix, you will need to create and save and .odt, .ods, or .odp file and leave that file open for at least 4 days. Then, after 4 days (Wednesday, 11 November 2009 if you start testing today), change some of the content in the file and try to save it. If it saves OK, then the fix works. Note that you can open, edit, save, and close other files. You just need to keep on file open for 4 days to test the fix:
Good news, I just completed a 4 day with NeoOffice 3.0.1 Patch 0, Test Patch 7 and I was able to save to documents that had been left opened. I tested Writer, Calc and Impress.
First I opened the /Applications/Utilities/Terminal application and ran the following command to check the /tmp directory for files created by the OpenOffice.org code:
Code:
ls -l /tmp/sv*
It did not return anything which showed that the temporary files created by the OpenOffice.org code had been deleted.
I made changes to an open document and reran the command and received the following output:
Code:
ls -l /tmp/sv*
total 0
-rw------- 1 franb wheel 0 Nov 11 09:09 svh6o.tmp
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