Posted: Fri Feb 05, 2010 9:06 am Post subject: Donation e-mail receipt
Recently, I undated the donation receipt that a donor receives when they donate. In this new version, I have both English and French in that hope that our donors will be able to read one of those two languages.
Can anyone review my French wording? Also, does anyone think that we should another language?
My main goal is to give donors links to the support page and the download page so that they know where to go as there has apparently been a surge in new NeoOffice users with this release and several were asking for where do the call for support. I am hoping that I don't need to explicitly put "we don't provide direct e-mail or phone support" but if you think the e-mail or the support page does not make that clear, let me know what wording you think we are missing.
Below is the new version of the e-mail that we send out.
Thanks,
Patrick
Quote:
English
-------
This is an automatically generated e-mail.
Thank you for your NeoOffice donation. As a result of contributions from people like yourself, we are able to fund many of the operating expenses that are required to keep the NeoOffice project running.
You can download NeoOffice 3.0.2 from the following link:
If you have any problems, a list of suggested steps for finding an answer for a problem as fast as possible is available on the NeoOffice Support page:
The NeoOffice project is funded entirely by donations from our users. Since over half of our donations come from a small percentage of our users, we give special services to our most generous donors. A list of the special services is available on the NeoOffice Donations page:
Edit by pluby: Updated e-mail text to include translations in this forum topic
Edit 2 by pluby: Recopied the entire e-mail as Samwise noticed errors in my previous manual edit
Last edited by pluby on Fri Feb 24, 2012 9:52 am; edited 6 times in total
I made a few modifications (in bold and underlined).
Also, I noticed that many of the French translations of the pages you link to aren't entirely up to date (but I don't have enough time to translate them right now).
Posted: Fri Feb 05, 2010 2:43 pm Post subject: Re: Donation e-mail receipt
Samwise wrote:
I made a few modifications (in bold and underlined).
Thank you for the translations. I have put them into the donation receipt e-mail.
Samwise wrote:
Also, I noticed that many of the French translations of the pages you link to aren't entirely up to date (but I don't have enough time to translate them right now).
I found all of the places of the main website that had the same errors as the e-mail had and I correct those errors as well. The corrections are now on the website. Hopefully that reduces the number of incorrect French translations on the main website.
There still seem to be plenty of untranslated paragraphs. I may look into translating them when I have more time.
Yes, I noticed when updating the "NeoOffice" page in the wiki a few weeks ago that the French version of the Support page had a couple of paragraphs that I was copying that were still in English.
Smokey _________________ "[...] whether the duck drinks hot chocolate or coffee is irrelevant." -- ovvldc and sardisson in the NeoWiki
Joined: Apr 25, 2006 Posts: 2315 Location: Montpellier, France
Posted: Sun Feb 07, 2010 3:14 pm Post subject: Re: Donation e-mail receipt
Patrick, your updated post was still missing some of my modifications so I added the new paragraph to my translation rather than translating your updated first post directly.
Posted: Sun Feb 07, 2010 3:35 pm Post subject: Re: Donation e-mail receipt
Samwise wrote:
Patrick, your updated post was still missing some of my modifications so I added the new paragraph to my translation rather than translating your updated first post directly.
Thanks for checking my post. Since my manual edit of the post was incomplete, I recopied the entire e-mail into my post so that the post now includes all of the changes that were made.
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum You cannot attach files in this forum You cannot download files in this forum
