Posted: Sat Jan 29, 2005 3:34 pm Post subject: Download page simplification
The NeoOffice download page states:
Quote:
If you have trouble downloading the file, try using a resumable download tool. Mac OS X bundles a resumable download tool called curl (unfortunately, it is a command-line tool). To download NeoOffice/J 1.1 Beta using the curl tool, open a new terminal in the Terminal application (/Applications/Utilities/Terminal) and execute the following command:
blah, blah...
In a good mac spirit of simplicity, I think this should be replaced by
Quote:
If your download stops, you can try to resume it. In Safari this is done by clicking the orange button with the arrow on it.
Supposing that most OS X uses whose system supports NeoOffice also have Safari 1.2.
Joined: May 25, 2003 Posts: 4752 Location: Santa Barbara, CA
Posted: Sat Jan 29, 2005 5:18 pm Post subject:
Hrm. I seem to recall that Safari will still try to mount the disk image even if it gets an aborted transfer, but I may be totally mistaken. I usually have had to use the "reload" button myself. It seems like Safari thinks the file is complete even though it wasn't fully transferred. I think it was an orange circular arrow (?) but only have seen it a few times myself as 99% of the time the transfers are successful.
Joined: May 31, 2003 Posts: 219 Location: French Alps
Posted: Sun Jan 30, 2005 12:43 pm Post subject:
From my own experience, the orange arrow is present and functional when the transfert was aborted on behalf of the user or identified net failure. But there are cases when the problem is on server side or the internet becomes unreacheable but the OS X does not know it.
Then Safari either does not show the resume arrow or, if it does, restart the whole transfert.
Max
To add to what Ed and Max said...it seems Safari is quite finicky. If you click on the resume button and it can't reach the server, that's it. The next time it does reach the server, Safari "resumes" the download from the very beginning. To me, that means resumable downloads are broken in Safari.
Perhaps the language could be qualified to read "If you have trouble downloading the file, try using a web browser that supports resumable downloads or another resumable download tool" (additions to the current text in bold), but if the web browser that 75+% of Mac users are using is the one having trouble, it's redundant to add anything.
1. Use your normal browser to try and download.
2. If you have a problem, use curl
I'd prefer to bug Patrick about changing things on the webpage that are broken or missing (a link to the NeoWiki, for instance )
Smokey _________________ "[...] whether the duck drinks hot chocolate or coffee is irrelevant." -- ovvldc and sardisson in the NeoWiki
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