Patch and Release Announcements

pluby · The Architect Joined: Jun 16, 2003 Posts: 11949

We have released NeoOffice 2017.21 in the Mac App Store. This version of NeoOffice fixes the following bugs:

NeoOffice windows originally opened on a non-Retina display would not display at full resolution when moved to a Retina display due to LibreOffice bug #85499
NeoOffice would display Reiwa era dates as Heisei era dates when using a Japanese date format

If you already purchased NeoOffice in the Mac App Store, you can upgrade to NeoOffice 2017.21 for free. To upgrade, launch the App Store application, select the Store > Sign In menu item, login using your Apple account, click on your user name in bottom right corner (Mojave and Catalina) or the "Purchased" icon (pre-Mojave), and press the download icon (Mojave and Catalina) or the "Install" button (pre-Mojave) next to NeoOffice.

If you are currently using NeoOffice 2017.21 Professional Edition, you do not need to purchase NeoOffice from the Mac App Store. NeoOffice 2017.21 Professional Edition already includes the fixes for the bugs listed above.

Problems? Try these steps:

pluby · The Architect Joined: Jun 16, 2003 Posts: 11949

We have released NeoOffice 2017.22 Professional Edition. This version of NeoOffice fixes the following bugs:

NeoOffice would sometimes crash when connecting or disconnecting a display due to our fix for LibreOffice bug 85499

If you already purchased NeoOffice Professional Edition or NeoOffice Classic Edition within the last year, you can upgrade to NeoOffice 2017.22 Professional Edition for free.

If you are currently using the Mac App Store version of NeoOffice, you do not need to purchase NeoOffice 2017.22 Professional Edition. You will receive the fixes for these bugs through a free update from the Mac App Store. We estimate that the update will be available in Apple's Mac App Store in the next 24 hours.

Problems? Try these steps:

pluby · The Architect Joined: Jun 16, 2003 Posts: 11949

We have released NeoOffice 2017.22 in the Mac App Store. This version of NeoOffice fixes the following bugs:

NeoOffice would sometimes crash when connecting or disconnecting a display due to our fix for LibreOffice bug 85499

If you already purchased NeoOffice in the Mac App Store, you can upgrade to NeoOffice 2017.22 for free. To upgrade, launch the App Store application, select the Store > Sign In menu item, login using your Apple account, click on your user name in bottom right corner (Mojave and Catalina) or the "Purchased" icon (pre-Mojave), and press the download icon (Mojave and Catalina) or the "Install" button (pre-Mojave) next to NeoOffice.

If you are currently using NeoOffice 2017.22 Professional Edition, you do not need to purchase NeoOffice from the Mac App Store. NeoOffice 2017.22 Professional Edition already includes the fixes for the bugs listed above.

Problems? Try these steps:

pluby · The Architect Joined: Jun 16, 2003 Posts: 11949

We have released NeoOffice 2017.23 Professional Edition. This version of NeoOffice fixes the following bug:

When running on macOS Big Sur, NeoOffice would crash on launch

If you already purchased NeoOffice Professional Edition or NeoOffice Classic Edition within the last year, you can upgrade to NeoOffice 2017.23 Professional Edition for free.

If you are currently using the Mac App Store version of NeoOffice, you do not need to purchase NeoOffice 2017.23 Professional Edition. You will receive the fix for this bug through a free update from the Mac App Store. We estimate that the update will be available in Apple's Mac App Store in the next 24 hours.

Problems? Try these steps:

pluby · The Architect Joined: Jun 16, 2003 Posts: 11949

We have released NeoOffice 2017.23 in the Mac App Store. This version of NeoOffice fixes the following bug:

When running on macOS Big Sur, NeoOffice would crash on launch

If you already purchased NeoOffice in the Mac App Store, you can upgrade to NeoOffice 2017.23 for free. To upgrade, launch the App Store application, select the Store > Sign In menu item, login using your Apple account, click on your user name in the bottom right corner (macOS Mojave or later) or the "Purchased" icon (pre-Mojave), and press the download icon (macOS Mojave or later) or the "Install" button (pre-Mojave) next to NeoOffice.

If you are currently using NeoOffice 2017.23 Professional Edition, you do not need to purchase NeoOffice from the Mac App Store. NeoOffice 2017.23 Professional Edition already includes the fix for the bug listed above.

Problems? Try these steps:

pluby · The Architect Joined: Jun 16, 2003 Posts: 11949

We have released NeoOffice 2017.24 in the Mac App Store. This version of NeoOffice fixes the following bugs:

When running on macOS Big Sur, NeoOffice would freeze for several seconds when switching to a different document window
After each automatic backup of a Writer document, NeoOffice would automatically scroll back to the cursor
When running on macOS Big Sur, NeoOffice would fail to load many extensions that worked in earlier versions of NeoOffice

If you already purchased NeoOffice in the Mac App Store, you can upgrade to NeoOffice 2017.24 for free. To upgrade, launch the App Store application, select the Store > Sign In menu item, login using your Apple account, click on your user name in the bottom right corner (macOS Mojave or later) or the "Purchased" icon (pre-Mojave), and press the download icon (macOS Mojave or later) or the "Install" button (pre-Mojave) next to NeoOffice.

If you are currently using NeoOffice 2017 Professional Edition, you do not need to purchase NeoOffice from the Mac App Store. You can get all of the bug fixes by installing this patch.

Problems? Try these steps:

pluby · The Architect Joined: Jun 16, 2003 Posts: 11949

If you are running the Mac App Store version of NeoOffice and you are using macOS Sierra or High Sierra, you will find that installing or enabling most extensions will fail. This is due to Apple's recent security updates to macOS Sierra and High Sierra which breaks NeoOffice's extension loading code.

Fortunately, we have found a way to make extension loading work within Apple's latest macOS Sierra and High Sierra security updates. We have added steps for installing a patch that fixes for this problem in the following NeoOffice 2017 Upgrade Issues NeoWiki article:

Cannot install and enable extensions that worked in previous versions of NeoOffice 2017

Other NeoOffice problems? Try these steps:

pluby · The Architect Joined: Jun 16, 2003 Posts: 11949

We have released NeoOffice 2017.25. This version of NeoOffice fixes the following bugs:

When running on macOS Big Sur, NeoOffice would sometimes freeze for a few seconds when clicking on the menubar or pressing menu shortcut keys
When "Prefer tabs when opening documents" is set to "Always" in the macOS System Preferences application, NeoOffice would fail to release a native tab's memory when closing the last two native tabs within a window
When "Prefer tabs when opening documents" is set to "Always" in the macOS System Preferences application, NeoOffice would sometimes move and/or resize an existing window after opening a document in a new native tab
NeoOffice would crash when changing the page style in certain text documents due to LibreOffice bug #107126
NeoOffice would crash when deleting certain combinations of spreadsheet rows and columns due to LibreOffice bug #108788
Certain .doc and .docx files would show blinking text when opened in NeoOffice due to LibreOffice bug #92045

If you already purchased NeoOffice in Apple's Mac App Store, you can upgrade or redownload NeoOffice 2017.25 for free from the Mac App Store.

If you are currently using NeoOffice 2017 Professional Edition, you do not need to purchase NeoOffice from the Mac App Store. You can get all of the bug fixes by installing this patch.

Problems? Try these steps:

pluby · The Architect Joined: Jun 16, 2003 Posts: 11949

If you are running the Mac App Store version of NeoOffice on macOS Sierra or High Sierra, you will find that opening PDF files or installing most extensions will fail. This is due to Apple's recent security updates to macOS Sierra and High Sierra which breaks NeoOffice's PDF and extension loading code.

To fix this problem, install the following patch after you install or update the Mac App Store version of NeoOffice. The patch contains a fix that should make opening PDF files and loading extensions work within Apple's latest macOS Sierra and High Sierra security updates:

https://www.neooffice.org/neojava/securepatch.php

pluby · The Architect Joined: Jun 16, 2003 Posts: 11949

We have released NeoOffice 2017.26. This version of NeoOffice fixes the following bugs:

NeoOffice would crash if a modal alert dialog is displayed while launching
NeoOffice would fail to create autorecovery files for certain password protected documents due to LibreOffice bugs #93389 and #118639
NeoOffice would sometimes crash when changing the text direction while editing a cell in a Calc document
NeoOffice would sometimes crash when connecting to the macOS Contacts possibly due to LibreOffice bug #111634
When running on a Mac with Retina display, NeoOffice would scale the resolution of some images with an alpha channel down to the resolution of a non-Retina display
NeoOffice would sometimes crash due to RedHat bug #1301346
When pasting to a Calc sheet that is completely selected, NeoOffice would sometimes freeze due to LibreOffice bugs #60021 and #96568

If you already purchased NeoOffice in Apple's Mac App Store, you can upgrade or redownload NeoOffice 2017.26 for free from the Mac App Store.

If you are currently using NeoOffice 2017 Professional Edition, you do not need to purchase NeoOffice from the Mac App Store. You can get all of the bug fixes by installing this patch.

Problems? Try these steps:

pluby · The Architect Joined: Jun 16, 2003 Posts: 11949

If you are running the Mac App Store version of NeoOffice on macOS Sierra or High Sierra, you will find that opening PDF files or installing most extensions will fail after you install or update NeoOffice from the Mac App Store. This is due to Apple's recent security updates to macOS Sierra and High Sierra which breaks NeoOffice's PDF and extension loading code.

To fix this problem, install the following patch after you install or update the Mac App Store version of NeoOffice. The patch contains a fix that should make opening PDF files and loading extensions work within Apple's latest macOS Sierra and High Sierra security updates:

https://www.neooffice.org/neojava/securepatch.php

pluby · The Architect Joined: Jun 16, 2003 Posts: 11949

We have released NeoOffice 2017.27. This version of NeoOffice fixes the following bugs:

NeoOffice would sometimes crash when opening certain .docx files
NeoOffice would sometimes crash while editing certain Writer and Calc documents with unexpectedly null attributes

If you already purchased NeoOffice in Apple's Mac App Store, you can upgrade or redownload NeoOffice 2017.27 for free from the Mac App Store.

If you are currently using NeoOffice 2017 Professional Edition, you do not need to purchase NeoOffice from the Mac App Store. You can get all of the bug fixes by installing this patch.

Problems? Try these steps:

pluby · The Architect Joined: Jun 16, 2003 Posts: 11949

If you are running the Mac App Store version of NeoOffice on macOS Sierra or High Sierra, you will find that opening PDF files or installing most extensions will fail after you install or update NeoOffice from the Mac App Store. This is due to Apple's security updates to macOS Sierra and High Sierra which breaks NeoOffice's PDF and extension loading code.

To fix this problem, install the following patch after you install or update the Mac App Store version of NeoOffice. The patch contains a fix that should make opening PDF files and loading extensions work within Apple's latest macOS Sierra and High Sierra security updates:

https://www.neooffice.org/neojava/securepatch.php

pluby · The Architect Joined: Jun 16, 2003 Posts: 11949

We have released NeoOffice 2017.28. This version of NeoOffice fixes the following bugs:

NeoOffice would clear the menubar after selecting the Window > Close menu item
NeoOffice would crash when printing gradients in certain charts
The border animation around the most recently copied Calc cells would not automatically stop when copying something in a different document or a different application
NeoOffice would not display the native macOS tile and tab menu items in the Windows menu
NeoOffice would sometimes save a document to the file's previous location if the document was moved or renamed in the macOS Finder while open in NeoOffice
NeoOffice would momentarily freeze while opening or closing a document when running the Mac App Store version of NeoOffice on macOS Big Sur
NeoOffice would crash due to the LibreOffice bugs #70062, #90606, #100635, #101178, #107786, #108305, #111522,, #114710 #125824, and #128073

If you already purchased NeoOffice in Apple's Mac App Store, you can upgrade or redownload NeoOffice 2017.28 for free from the Mac App Store.

If you are currently using NeoOffice 2017 Professional Edition, you do not need to purchase NeoOffice from the Mac App Store. You can get all of the bug fixes by installing this patch.

Problems? Try these steps:

pluby · The Architect Joined: Jun 16, 2003 Posts: 11949

If you are running the Mac App Store version of NeoOffice on macOS Sierra or High Sierra, you will find that opening PDF files or installing most extensions will fail after you install or update NeoOffice from the Mac App Store. This is due to Apple's security updates to macOS Sierra and High Sierra which breaks NeoOffice's PDF and extension loading code.

To fix this problem, install the following patch after you install or update the Mac App Store version of NeoOffice. The patch contains a fix that should make opening PDF files and loading extensions work within Apple's latest macOS Sierra and High Sierra security updates:

https://www.neooffice.org/neojava/securepatch.php