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NeoOffice :: View topic - Printing Problems Continue 2.2.2 patch 2
Printing Problems Continue 2.2.2 patch 2
 
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JSeMac
Red Pill


Joined: Nov 18, 2007
Posts: 7

PostPosted: Sun Nov 18, 2007 12:43 am    Post subject: Printing Problems Continue 2.2.2 patch 2

Hi

Was unable to print (job did not queue) or print to pdf using Apple's Print dialogue under 2.2.2 patch 1.

Installed 2.2.2 patch 2 and now can only print the first NeoWriter document per session of NeoOffice. First document prints using File>Print or by the Print Direct Icon.

Any subsequent file will not print at all.

NeoOffice must be quit and re-started to print again.

Any thoughts yet following the issue of the patch?

There are no printing issues with any other apps on the machine, singly or when queued up.

Advice welcome

Cheers

JS

In use:
OS 10.3.9
eMac 1.25 GHz 1Gig RAM
Canon MP 500 (multifunction)
NeoOffice 2.2.2 patch 2
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Lorinda
Captain Mifune


Joined: Jun 20, 2006
Posts: 2051
Location: Midwest, USA

PostPosted: Sun Nov 18, 2007 4:47 am    Post subject:

Another user has reported this as Bug 2755. I would suggest that you add yourself to the CC list for that bug, so you can be alerted to test patches. Note that Bugzilla registration is separate from trinity registration, so you will need to register there if you have not already.

You should read the Bugziilla Guide in the wiki before posting in Bugzilla.

I haven't printed much since the last patch, but I'll be printing later this morning, so I'll see if I can reproduce this.

Lorinda
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11949

PostPosted: Sun Nov 18, 2007 11:18 am    Post subject: Re: Printing Problems Continue 2.2.2 patch 2

JSeMac wrote:
Installed 2.2.2 patch 2 and now can only print the first NeoWriter document per session of NeoOffice. First document prints using File>Print or by the Print Direct Icon.


Since you are using 10.3.9, you are likely experiencing bug 2755. A test patch with a fix for this will be available within the next day so add yourself to the CC: list in that bug and you will get notified when the test patch is available.

Patrick
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JSeMac
Red Pill


Joined: Nov 18, 2007
Posts: 7

PostPosted: Mon Nov 19, 2007 12:12 am    Post subject: Re: Printing Problems Continue 2.2.2 patch 2

Thank you to Lorinda and Patrick Smile

After some trial and error I added my email address to Bugzilla.

Cheers

JS

pluby wrote:
JSeMac wrote:
Installed 2.2.2 patch 2 and now can only print the first NeoWriter document per session of NeoOffice. First document prints using File>Print or by the Print Direct Icon.


Since you are using 10.3.9, you are likely experiencing bug 2755. A test patch with a fix for this will be available within the next day so add yourself to the CC: list in that bug and you will get notified when the test patch is available.

Patrick
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Lorinda
Captain Mifune


Joined: Jun 20, 2006
Posts: 2051
Location: Midwest, USA

PostPosted: Mon Nov 19, 2007 8:23 am    Post subject:

I'm glad we were able to help. I was able to print two consecutive documents yesterday, but I'm using Mac OS 10.4.11. Sounds like it's probably a 10.3.9 issue.

Lorinda
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11949

PostPosted: Mon Nov 19, 2007 9:15 am    Post subject:

Lorinda wrote:
I'm glad we were able to help. I was able to print two consecutive documents yesterday, but I'm using Mac OS 10.4.11. Sounds like it's probably a 10.3.98 issue


Correct. It is a bug that only occurs on 10.3.9.

Patrick
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11949

PostPosted: Mon Nov 19, 2007 2:02 pm    Post subject: Re: Printing Problems Continue 2.2.2 patch 2

FYI. I just posted a test patch at the end of bug 2755 that fixes this 10.3.9 bug.

Patrick
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JSeMac
Red Pill


Joined: Nov 18, 2007
Posts: 7

PostPosted: Wed Nov 21, 2007 1:12 am    Post subject: Re: Printing Problems Continue 2.2.2 patch 2

Hi there,

pluby wrote:
FYI. I just posted a test patch at the end of bug 2755 that fixes this 10.3.9 bug.

Patrick


Just installed the Test 3 patch and the problem is gone from my eMac (OS 10.3.9)

With 3 files open in NeoOffice 2.2.2 Patch 2 (Test 3) the files queued and printed in order without issue

Thanks again,

JS
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marliesvn
Blue Pill


Joined: Nov 27, 2007
Posts: 3
Location: Amsterdam, Netherlands

PostPosted: Tue Nov 27, 2007 12:00 pm    Post subject:

I'm glad I found this forum! I had also printing problems with my Mac OSX 3.9.

Now I've installed the test3 patch and I can print again! Very Happy

Thanks.
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