Posted: Wed Mar 17, 2004 10:30 pm Post subject: Installation of NeoOffice/J 0.8.2 fails on OSX 10.2.8
I'm trying to install NeoOffice/J 0.8.2 on a Powerbook G3 running OSX 10.2.8. I've downloaded the .dmg, mounted the image, double-clicked on the .pkg file, get almost all the way through the installer, but near the end the installer fails and I get an error message that says "There were errors installing the software. Please try again." It appears to fail when the installer script is being run.
2004-03-17 23:30:30.568 Installer *** NSTimer ignoring exception 'NSGenericException' (reason 'The post-install or upgrade script in NeoOfficeJ failed. (code 1)') that raised during posting of timer with target 1282f60 and selector 'taskCompleted:'
To get the output of the failed script, run the installer but when it fails, do not quit the installer. Instead, select the File -> Show Log menu item. If you post the output that is shown, it might give me a clue as to what is failing.
+ chown -Rf root:admin /Applications/NeoOfficeJ.app/Contents/share/dict/ooo
/Volumes/NeoOfficeJ-0.8.2/NeoOfficeJ.pkg/Contents/Resources/NeoOfficeJ.post_install: chown: command not found
+ exit 1
The post-install or upgrade script in NeoOfficeJ failed.
Reason: The post-install or upgrade script in NeoOfficeJ failed. (code 1)
This puzzles me, because /usr/sbin/chown is present. /usr/sbin is in my path, too.
Can you execute chown in a Terminal? This will at least make any corruption in the chown executable or its permissions apparent.
BTW, /usr/sbin is the location of my chown as well.
If you can't figure out why chown won't work in the installer but it works fine in a Terminal, you can hack the installer script to make the installer work. Just copy the entire NeoOfficeJ.pkg folder (its actually a folder but looks like a file in the Finder) somewhere. Then, make the copied NeoOfficeJ.pkg/Contents/Resources/NeoOfficeJ.post_install script writable and change all occurrences of "chown" to "/usr/sbin/chown" in the script. This will work around any path issues that the installer may be creating.
Copying the .pkg to my hard drive and modifying the install script worked. I still can't figure out why the installer couldn't find chown. I was able to execute it in the terminal. I guess it doesn't matter now...
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