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NeoOffice :: View topic - Draft: NeoOffice Help Resources
Draft: NeoOffice Help Resources
 
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James3359
The Merovingian


Joined: Jul 05, 2005
Posts: 685
Location: North West England

PostPosted: Tue Mar 03, 2009 5:38 am    Post subject:

I think it is useful to know that the little lightbulb window is properly known as the Help Agent - but I think it is also helpful to know that the Help Agent is denoted by the lightbulb window.[/b]
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Lorinda
Captain Mifune


Joined: Jun 20, 2006
Posts: 2051
Location: Midwest, USA

PostPosted: Tue Mar 03, 2009 5:44 am    Post subject:

Thanks, rays! I've always found the term "online help" confusing, and I liked your "built-in help" term better in your first post, but I didn't remember to change it after copying that section from Ed's original help resources post.

I'll make that change, and incorporate James3359's suggestion about explaining that the Help Agent is the lightbulb.

Lorinda
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rays
The Anomaly
(earlier version)


Joined: Sep 23, 2004
Posts: 475
Location: Geneva, Switzerland

PostPosted: Tue Mar 03, 2009 5:46 am    Post subject:

Thanks, James. Your right. I didn't set out to remove the reference to lightbulb as it is more expressive of what the user actually sees on-screen. Mea culpa!

So...


This is also the help that will pop up if you click the little Help Agent that appears from time to time and looks like a little "lightbulb window". The Help Agent offers "QuickHelp" for actions that you've recently performed (or that the app has performed for you). It will try to jump you to a relevant portion of the built-in help.

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Ray Saunders
World Scout Bureau
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Lorinda
Captain Mifune


Joined: Jun 20, 2006
Posts: 2051
Location: Midwest, USA

PostPosted: Wed Mar 04, 2009 8:51 pm    Post subject:

I've posted it as a locked sticky. I can unlock it and edit it if there are changes that should still be made.

Lorinda
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sardisson
Town Crier
Town Crier


Joined: Feb 01, 2004
Posts: 4588

PostPosted: Wed Mar 04, 2009 9:03 pm    Post subject:

Are we unstickying User Guides, other Forums and other help resources... or some other thread, or?

I wasn't quite clear on that part of the conversation.

Smokey

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"[...] whether the duck drinks hot chocolate or coffee is irrelevant." -- ovvldc and sardisson in the NeoWiki
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Lorinda
Captain Mifune


Joined: Jun 20, 2006
Posts: 2051
Location: Midwest, USA

PostPosted: Wed Mar 04, 2009 9:17 pm    Post subject:

Thanks for asky, Smokey!

I forgot to mention...I had tried to unsticky it, but apparently it didn't work the first time. I just went back and did it again, and it appears to now be unstickied.


Last edited by Lorinda on Thu Mar 05, 2009 5:44 am; edited 1 time in total
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aussie149
The Merovingian


Joined: Feb 12, 2005
Posts: 607
Location: Australia

PostPosted: Thu Mar 05, 2009 3:17 am    Post subject: Look sgood

Lorinda wrote:
I've posted it as a locked sticky. I can unlock it and edit it if there are changes that should still be made.

Lorinda


Well done, Lorinda. Let's hope that it provides guidance for some of those who might otherwise use support resources. It's very clear and helpful.
Peter Smile
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