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NeoOffice :: View topic - Forum Software with Password Problem?
Forum Software with Password Problem?
 
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mds
Operator


Joined: Sep 25, 2009
Posts: 43
Location: Switzerland

PostPosted: Fri Sep 25, 2009 7:55 am    Post subject: Forum Software with Password Problem? Reply with quote

For my forum registration, I chose a 24-character complex and random password and the registration process was completed without any problems. The password, however, was not considered valid when I tried to login right afterwards. I had to request a new password and with the (rather simple) password I received by e-mail, login was no longer an issue.

Has the forum software in use a problem with long and complex passwords?

Martin
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11847
Location: California, USA

PostPosted: Fri Sep 25, 2009 8:04 am    Post subject: Re: Forum Software with Password Problem? Reply with quote

mds wrote:
Has the forum software in use a problem with long and complex passwords?


There is no limitation that I know of. What happens if you click on the Profile link while logged in, reset your password, logout, and log back in again?

Patrick
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mds
Operator


Joined: Sep 25, 2009
Posts: 43
Location: Switzerland

PostPosted: Fri Sep 25, 2009 8:09 am    Post subject: Re: Forum Software with Password Problem? Reply with quote

pluby wrote:
mds wrote:
Has the forum software in use a problem with long and complex passwords?


There is no limitation that I know of. What happens if you click on the Profile link while logged in, reset your password, logout, and log back in again?



I had to use the 'lost password' feature again since my reset password was not accepted.

Martin
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11847
Location: California, USA

PostPosted: Fri Sep 25, 2009 8:16 am    Post subject: Re: Forum Software with Password Problem? Reply with quote

mds wrote:
I had to use the 'lost password' feature again since my reset password was not accepted.


When I get some spare time, I can look through the phpNuke software that we use for our forums and see if the code is trimming.

Can you send me a Private Message with a sample password that you know does not work that I can use for testing? We use one-way encryption for all passwords so to ensure that nobody (including us) can read any users' passwords.

Patrick
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11847
Location: California, USA

PostPosted: Fri Sep 25, 2009 9:36 am    Post subject: Reply with quote

Thank you for the sample password. I found the phpNuke code that was causing this problem and I have fixed it. The problem was that the login page's HTML set the maximum width of password fields to only 25 characters so web browsers would truncate any additional characters. I fixed it by setting the maximum width to 100 characters which is what is used in the Profile page.

Let me know if this still does not work.

Patrick
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mds
Operator


Joined: Sep 25, 2009
Posts: 43
Location: Switzerland

PostPosted: Fri Sep 25, 2009 1:51 pm    Post subject: Reply with quote

pluby wrote:
Thank you for the sample password. I found the phpNuke code that was causing this problem and I have fixed it. The problem was that the login page's HTML set the maximum width of password fields to only 25 characters so web browsers would truncate any additional characters. I fixed it by setting the maximum width to 100 characters which is what is used in the Profile page.

Let me know if this still does not work.


I am very sorry I can still reproduce the problem by setting a 24-character password consisting of upper and lower letters, number, minus and underline.

Martin
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11847
Location: California, USA

PostPosted: Fri Sep 25, 2009 2:50 pm    Post subject: Reply with quote

mds wrote:
I am very sorry I can still reproduce the problem by setting a 24-character password consisting of upper and lower letters, number, minus and underline.


Can try again? I remember copying my code changes from the Trinity test environment to the production site, but apparently I only updated the production "hot backup" servers and not the running production server.

For anyone who is interesteed, these "hot backup" servers consist of copies of the web code and real-time replicated copies of the production databases that we can switch over to if the main web server goes down and we cannot bring it back up quickly.

Patrick
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mds
Operator


Joined: Sep 25, 2009
Posts: 43
Location: Switzerland

PostPosted: Fri Sep 25, 2009 2:56 pm    Post subject: Reply with quote

The problem is no longer reproducible, i.e. my self-chosen complex password as described above works fine now.

Thank you! Very Happy

Martin
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