It appears that you have posted in the NeoOffice Mobile Suport forum which is not the right place to post about NeoOffice issues. NeoOffice Mobile is a different product than NeoOffice so I have moved your post to the NeoOffice Support forum where it will be seen. That forum has a minimum donation limit but once you donate the minimum amount, please post a reply and we will start working on your issue.
Before you consider donating enough to activate this post of yours, I recommand that you thoroughly test that your machine's hard drive is OK and that no one else is deleting NeoOffice from your machine.
NeoOffice never deletes itself so if NeoOffice is being deleted from your machine, then either your machine's hard disk is corrupted or failing or NeoOffice is being deleted by someone or some automatic process.
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