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NeoOffice :: View topic - Installer FAQ for problems installing 1.1.2
Installer FAQ for problems installing 1.1.2
 
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warnerdan
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PostPosted: Mon Dec 13, 2004 2:12 pm    Post subject: Install still hanging on font conversion Reply with quote

Just installed OpenOffice on OS X version 10.3.6, and I ran into the problem described here. I tried killing each process that was trying to move a non-existant font file, but after a dozen or so I got impatient and terminated the program. As noted earlier, the installation appears to be complete except for some possible font issues.
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mrmac
Red Pill


Joined: Mar 01, 2005
Posts: 6

PostPosted: Tue Mar 01, 2005 6:10 pm    Post subject: Font conversion Reply with quote

I just installed OpenOffice on my mac with X11. The installer got stuck while "Converting Fonts" as pointed out on this site, and I forced it to quit. The program itself works fine but I want to convert my fonts manually. There is a lot of talk about doing that on this site but I can't find any explination of how to do it. I'm not very comfortable with text commands (command line and stuff), but if I have to I'll give it a try. Can anyone help me Question

-B. Ferioli
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11854
Location: California, USA

PostPosted: Tue Mar 01, 2005 6:15 pm    Post subject: Reply with quote

Why not just use NeoOffice/J? It uses native Mac OS X fonts and there is no need for X11 or font conversion.

You can download NeoOffice/J from here:

http://www.planamesa.com/neojava/download.php

Patrick
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mrmac
Red Pill


Joined: Mar 01, 2005
Posts: 6

PostPosted: Tue Mar 01, 2005 6:58 pm    Post subject: Font conversion Reply with quote

Thanks for the speedy reply Patrick. I've tried NeoOffice but I had more problems with it than OpenOffice. If I have to, I'll use NeoOffice, but I'd still like to know how to manually convert fonts for OpenOffice. Does anyone know how Question

-B. Ferioli
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Waldo
Oracle


Joined: Dec 03, 2004
Posts: 239

PostPosted: Tue Mar 01, 2005 7:19 pm    Post subject: Re: Font conversion Reply with quote

mrmac wrote:
Thanks for the speedy reply Patrick. I've tried NeoOffice but I had more problems with it than OpenOffice. If I have to, I'll use NeoOffice, but I'd still like to know how to manually convert fonts for OpenOffice. Does anyone know how Question

-B. Ferioli


If you tried NeoOffice a while back, you may have used an experimental version, which has since been renamed NeoOffice/C. NeoOffice/J is far more stable... on par with OpenOffice.org. If you haven't tried the /J version, I'd do it.

To learn more about it, see the wiki linked on the left hand side of this page.

W
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mrmac
Red Pill


Joined: Mar 01, 2005
Posts: 6

PostPosted: Tue Mar 01, 2005 7:34 pm    Post subject: Uninstalling OpenOffice Reply with quote

Since everyone is telling me to get NeoOffice, I think I'll give it a try. If it works, I'll want to uninstall OpenOffice, but the uninstaller crashes. I have a feeling this is because I had to force the installer to quit (because of the font conversion stall). Does anyone have any idea how to remove OpenOffice without using the uninstaller Question Also, if anyone has any idea how to manually convert fonts, I'd still like to know.

-B. Ferioli
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OPENSTEP
The One
The One


Joined: May 25, 2003
Posts: 4752
Location: Santa Barbara, CA

PostPosted: Tue Mar 01, 2005 10:35 pm    Post subject: Reply with quote

Manual font conversion instructions are in the topic you left below.

To get rid of OOo, simply drag /Applications/OpenOffice.org1.1.2 to the trash and empty it. There will be some other lingering preference files, but that /Applications directory is the bulk of it.

ed
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mrmac
Red Pill


Joined: Mar 01, 2005
Posts: 6

PostPosted: Wed Mar 02, 2005 7:01 am    Post subject: Deleting OpenOffice Preference Files Reply with quote

Thanks for your speedy replies. I deleted the OpenOffice.org 1.1.2 folder like you said. I have a feeling that, as you said, there are still some preference files left. Does anyone know how to delete them Question

-B. Ferioli
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OPENSTEP
The One
The One


Joined: May 25, 2003
Posts: 4752
Location: Santa Barbara, CA

PostPosted: Wed Mar 02, 2005 9:38 am    Post subject: Reply with quote

They're in each user's home directory:


    .sversionrc

    ~/Library/Preferences/OpenOffice.org*


ed
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Guest






PostPosted: Thu Mar 03, 2005 11:31 am    Post subject: Reply with quote

I also ran into the hanging-in-font-conversion problem. Looked to me like it was trying to move converted fonts in to replace already installed fonts. Running the same "find" command that the installer was running, with "/bin/mv" replaced by "/bin/mv -f", and then killing the existing mv and find processes, seemed to let the process finish quickly. (I checked, the conversion script seems not to care whether the "find" process succeeds or not, it'll always return a success indication to the parent process.)
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mrmac
Red Pill


Joined: Mar 01, 2005
Posts: 6

PostPosted: Fri Mar 04, 2005 3:09 pm    Post subject: Thanks Reply with quote

Thanks ya'll for all the help. I now have the latest version of NeoOffice, which I'm enjoying very much Very Happy . I successfully removed OpenOffice with no trouble at all. Thanks again Exclamation

-B. Ferioli
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Terry Teague
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PostPosted: Fri Apr 22, 2005 5:51 pm    Post subject: Re:OpenOffice.org 1.1.2 Installer Java problems Reply with quote

sardisson wrote:
Assuming you've tried all the options mentioned in the FAQ, there are four additional options:

1) Somewhere (maybe here or maybe at OOoDocs.org) Terry Teague posted instructions on rebuilding the java shared archive, a corrupt one of which ZeroG claims is the cause of the installer crash,...

Hope this helps,
Smokey

I'm not a Java guru, but in light of the recent problems with the Mac OS X 10.3.9 update causing Java to crash, there is a much simpler way to fix Java crash problems caused by the Java Shared Archive (by using the "java -Xdump" command, which doesn't seem to be documented) :

Read the following KnowledgeBase article for details :

http://docs.info.apple.com/article.html?artnum=301382

Regards, Terry
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sardisson
Town Crier
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Joined: Feb 01, 2004
Posts: 4588

PostPosted: Fri Apr 22, 2005 7:04 pm    Post subject: Re:OpenOffice.org 1.1.2 Installer Java problems Reply with quote

Terry Teague wrote:
I'm not a Java guru, but in light of the recent problems with the Mac OS X 10.3.9 update causing Java to crash, there is a much simpler way to fix Java crash problems caused by the Java Shared Archive (by using the "java -Xdump" command, which doesn't seem to be documented)


Learning this was one of the bright spots of an otherwise messy 10.3.9 Smile

I had seen part of the work-around anecdotally; I'm glad you tracked down the technote, Terry!

Smokey

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ovvldc
Captain Naiobi


Joined: Sep 13, 2004
Posts: 2352
Location: Zürich, CH

PostPosted: Fri Apr 22, 2005 11:47 pm    Post subject: Re:OpenOffice.org 1.1.2 Installer Java problems Reply with quote

sardisson wrote:
I had seen part of the work-around anecdotally; I'm glad you tracked down the technote, Terry!


Just to be sure: Apple released a Java update for this. Should I still worry after installing that?

_________________
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"I think it would be a good idea!"
- Mohandas Karamchand Gandhi
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sardisson
Town Crier
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Joined: Feb 01, 2004
Posts: 4588

PostPosted: Sat Apr 23, 2005 2:05 am    Post subject: Re:OpenOffice.org 1.1.2 Installer Java problems Reply with quote

ovvldc wrote:
Just to be sure: Apple released a Java update for this. Should I still worry after installing that?


Only if Neo/J starts crashing!

Terry documented the manual fix here because the ZeroG installer used by the OOo 1.1.2 GM build has a nasty habit of crashing before beginning to install, and the ZeroG folks claim it's because users have corrupt Java Shared Archives. Previously, there were not instructions, or simple instructions once Terry finally found some, for rebuilding that archive.

Smokey

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"[...] whether the duck drinks hot chocolate or coffee is irrelevant." -- ovvldc and sardisson in the NeoWiki
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