I suggest you go contact your local Better Business Bureau since that company is not providing you any paid support whatsoever. Go get your support elsewhere unless they help me pay for the bandwidth that I *donate* to the NeoOffice community volunteer effort and to OpenOffice.org, not to paid companies ripping people off.
Luxuriousity and your users...you're not welcome here. Until we all see a red cent for our selfless efforst, go take your fake advertising and linking somewhere else.
OpenOffice.org costs $0, and support is *donated* by its users and developers. We do not support paid redistributions that give nothing back to our community.
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