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RGH
Agent
Joined: Feb 28, 2005
Posts: 16
Location: Southampton, England
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 Posted: Wed Sep 28, 2005 2:56 pm Post subject: Error Message |
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I seek help with a problem. I have two user accounts on my iMac (G4, 1 GHz, 256 Mb RAM, OSX 10.4.2, 80 Gb HD) both of whom use NO/J v1.1. Each time it starts up user xxx (not the proper name) gets a message saying:
"Either another instance of NO/J is accessing your personal settings or your personal settings are locked. Simultaneous access can lead to inconsistencies in your personal settings. Before continuing you should make sure user 'xxx' closes NO/J on host 'host 217-43-225-146.range 217-43.btcentralplus.com'."
ie before user xxx has opened the application the warning is for that user to close NO/J. The same message appears for the other user (but saying yyy instead of course). The message can be cancelled and NO/J starts up but then there is no response when trying to open Preferences in the NeoOffice/J menu.
This is a new phenomenon that dates from about the time I upgraded to OSX 10.4 although I am not sure if it was exactly then. In installing 10.4 I completely deleted the hard disk because of some other problems.
I have tried uninstalling and downloading and re-installing the application with no effect. I have also tried deleting the Library NO/J folder for both users but also with no effect.
Does anyone have any ideas as to what might be wrong?
Thanks in advance.
Rob Heather |
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pluby
The Architect
Joined: Jun 16, 2003
Posts: 11949
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| Posted: Wed Sep 28, 2005 3:59 pm Post subject: |
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My first guess is that both user accounts are sharing the same $HOME directory. Can you execute "ls -l /Users" in a terminal and post the output?
Patrick |
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jjmckenzie51
The Anomaly
Joined: Apr 01, 2005
Posts: 1055
Location: Southeastern Arizona
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| Posted: Wed Sep 28, 2005 7:37 pm Post subject: Re: Error Message |
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| RGH wrote: |
The message can be cancelled and NO/J starts up but then there is no response when trying to open Preferences in the NeoOffice/J menu.
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As it was pointed out in another thread in this forum, the Preferences only points to the Tools->Options top line menu option. Does this work for you?
| RGH wrote: |
anyone have any ideas as to what might be wrong?
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How are you exiting NeoOffice/J? Are you completely closing out of the program prior to switching users? Does each user have an independent /Users/ directory? These are only two questions of many that may help discover why NeoOffice/J is telling you that the program was not shutdown cleanly when switching users.
James |
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RGH
Agent
Joined: Feb 28, 2005
Posts: 16
Location: Southampton, England
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| Posted: Thu Sep 29, 2005 2:02 am Post subject: |
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Re pluby comment I executed the instruction in Terminal as requested and got the following (total screen dump)
Last login: Thu Sep 29 10:04:59 on console
Welcome to Darwin!
host217-43-225-142:~ hmt$ ls -l /Users
total 0
drwxrwx--- 4 root admin 136 Sep 6 10:57 Deleted Users
drwxrwxrwt 7 root wheel 238 Aug 29 23:18 Shared
drwxr-xr-x 13 hmt hmt 442 Sep 22 09:36 hmt
drwxr-xr-x 3 theheath admin 102 Sep 26 23:56 robertheather
drwxr-xr-x 13 theheath theheath 442 Sep 2 14:15 theheathers
host217-43-225-142:~ hmt$
Mean anything?
Re jjmckenzie51 comments
1. yes I noticed the other thread after posting my query and the Tools->Options route works. Perhaps the error messages have nothing to do with the preferences?
2. For switching between users all programmes are left running and we switch using 'fast user switching'. Each user has a separate /Users directory. That works with all other apps and it would lose its point if we have to close NO/J each time so I would rather not have to do that.
Rob Heather |
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jjmckenzie51
The Anomaly
Joined: Apr 01, 2005
Posts: 1055
Location: Southeastern Arizona
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| Posted: Thu Sep 29, 2005 8:08 am Post subject: |
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| RGH wrote: | Re pluby comment I executed the instruction in Terminal as requested and got the following (total screen dump)
host217-43-225-142:~ hmt$ ls -l /Users
total 0
drwxr-xr-x 13 hmt hmt 442 Sep 22 09:36 hmt |
This looks correct.
| RGH wrote: |
drwxr-xr-x 3 theheath admin 102 Sep 26 23:56 robertheather
drwxr-xr-x 13 theheath theheath 442 Sep 2 14:15 theheathers
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Are there two different users here? It appears as if the first user's directory is NOT owned by the user and should be:
drwxr-xr-x 3 roberheather roberheather .......
This may be the source of your problem if you are switching from robertheather to theheathers. However, I think you stated you are switching from hmt to one of the two other users.
| RGH wrote: |
Mean anything?
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See my comments above.
| RGH wrote: |
Re jjmckenzie51 comments
1. yes I noticed the other thread after posting my query and the Tools->Options route works. Perhaps the error messages have nothing to do with the preferences?
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This seems to be a problem with 10.4.2 and the release. I build the code before the Performance Patch and Preferences does work. However, this may also have to do with the fact that some of the Operating System code changed between Panther (10.3.x) and Tiger (10.4.x) and building on Tiger may fix the problem. This is for Patrick and Ed to look into and see if there is a fix.
| RGH wrote: |
2. For switching between users all programmes are left running and we switch using 'fast user switching'. Each user has a separate /Users directory. That works with all other apps and it would lose its point if we have to close NO/J each time so I would rather not have to do that.
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This may be the source of your problem. I can create a second user and see if I get this error. This will have to wait until the weekend unless Patrick or Ed is willing to look into this before then (I'm driving a total of three hours per day from Tucson Arizona to where I work.)
James |
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JKT
The Anomaly
(earlier version)
Joined: Sep 18, 2003
Posts: 434
Location: London, UK
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| Posted: Thu Sep 29, 2005 12:01 pm Post subject: |
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FWIW, I've just checked to see if I can have NOJ running at the same time under two different accounts (using FUS) and I didn't have any problems at all.
Edit: Though it just occurred to me - I am using the Performance Test patch 1.2 so maybe that makes a difference?
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PBG4, 1.5GHz, SuperDrive, 1GB RAM, 128MB VRAM, 5400rpm 80GB HD, MacOS X 10.4.5
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