Keyboard "freezes"

Lorinda · Posted: Mon Oct 23, 2006 8:49 am Post subject: Keyboard "freezes"

Recently I've been having trouble with the keyboard "freezing" sporadically in Neo. I had previously experienced bug 1715, where the keyboard freezes when changing font color from the palette. But the test patch fixed that problem.

I cannot currently pin down the exact steps to trigger this, although sometimes it appears to be related to control-clicking a misspelled word to correct it or add to a dictionary. If I open a new Neo document or switch to another app and type a few characters, I can return to the problematic document and the characters I typed while it was "frozen" appear, and the keyboard "unfreezes." On at least one occasion, I have been able to use the keyboard shortcuts (e.g. Command-S) when the keyboard was frozen for text input.

It's possible that it's related to my other post about slow-downs and NAV, but I'm not sure that's the case. (with spell-check slowdowns, the Activity Monitor tops out; that doesn't happen with the keyboard freezes).

This may be coincidental, but the slowdown started happening after I started using Apple's Speech Recognition option, which itself has been somewhat buggy. But I'm reasonably sure that the keyboard freezes have also happened when I've had Speech Recognition turned off.

I've got the latest version and patch for NeoOffice for PPC, system 10.4.7

Since I can't list a series of reliable steps to reproduce this, I can't file a bug report yet. Does anyone have any suggestions for things I can try to either track down or eliminate the cause?

pluby · The Architect Joined: Jun 16, 2003 Posts: 11949

Are you using the latest test patch in bug 1715?

Patrick

Lorinda · Posted: Mon Oct 23, 2006 11:32 am Post subject:

As far as I know. I downloaded Patch4 Test 2 and ran it a while back. (I'm "hoovmoss" in Bugzilla.) When I open NeoOffice, it just says NeoOffice Aqua Beta 3 Patch 4; nothing about Test 2; should I run the test patch again?

pluby · The Architect Joined: Jun 16, 2003 Posts: 11949

The latest is test patch 3. The test patch number does not show up in the About window of NeoOffice. Try redownloading the patch (downloading patch 2 will automatically download patch 3).

Patrick

pluby · The Architect Joined: Jun 16, 2003 Posts: 11949

I have reopened bug 1715 as the freezing occurred for me today using Patch 6.

I have posted a test patch with a possible fix in that bug. Can some people test this test patch out and add any comments about it in the bug?

Patrick

Guest · Posted: Fri Oct 27, 2006 4:32 pm Post subject:

I see this bug with beta 3 patch 6 intel, will look at your fix patch and see if it works.

barefootguru · Posted: Sat Oct 28, 2006 4:12 pm Post subject: Re: Keyboard "freezes"

assistant3 · Agent Joined: Oct 20, 2006 Posts: 12

I've recently installed patch 6 for intel and am experienceing the same Keyboard freezing issues which is a total drag. would any of you be so kind as to guide me to an text patches or fixes that may help my problem

thanks

-noah

Lorinda · Posted: Sun Oct 29, 2006 11:52 am Post subject:

Welcome to Trinity! If you click on the link in Patrick's post above (the underlined 1715), you will directed to Bugzilla, Neo's bug tracking "forum." Related test patches are posted there. If you register, you can add yourself to the CC list. In theory, you should then be alerted by e-mail to new comments/patches on this bug. Be aware, however, that several of us are not currently receiving e-mail from the "cc" system, so you should probably check back periodically until the issue is resolved.

barefootguru · Posted: Sun Oct 29, 2006 11:54 am Post subject: Re: Keyboard "freezes"

assistant3 · Agent Joined: Oct 20, 2006 Posts: 12

Lorinda · Posted: Sun Oct 29, 2006 1:28 pm Post subject:

Just keep following the Bugzilla bug report for new patches. Patrick has been dilligently working on this one, but it has been proving ellusive to pin down. You can help by following the bugzilla thread, downloading patches when available, and reporting back the results.

Yes, the work around gets wearisome quickly, but this is one of the trade-offs involved in using open source software, especially when it is in Beta. When I get frustrated with this particular bug, I remind myself that a)what can be done is being done and b)It's better than spending $150+ on MS Office.

sardisson · Town Crier Joined: Feb 01, 2004 Posts: 4588

It's a Java 1.5-related bug, right? So you can just switch Neo into Java 1.4.2 mode until Patrick has a new test patch for you to test, correct?

Smokey
who has only one version of Java available....

assistant3 · Agent Joined: Oct 20, 2006 Posts: 12

Lorinda · Posted: Sun Oct 29, 2006 3:37 pm Post subject:

Thanks for the suggestion, Smokey. Part of my brain had wondered if changing Java versions would help, but it never made it to full consciousness!

Assistant 3:

To expand on Smokey's suggestion: in Neo Office, under the NeoOffice menu, choose "Preferences" (or hit Command-,). Click on the "flippy triangle" next to NeoOffice in the left hand panel. Click on "Java." Wait for a minute for the Java options available to you to load. Click in the "radio button" next to the entry for version 1.4.2. You will be told you need to restart NeoOffice. Quit NeoOffice; the next time you restart Neo will use Java 1.4.2.

I just did the same thing myself; I haven't had a chance to see if it fixes the keyboard freeze issue yet. If you find it does, that would be a helpful note to add to the bug report (unless someone else has done so).