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NeoOffice :: View topic - Patch 12 - Intel Installer failure
Patch 12 - Intel Installer failure
 
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joemikeb
Blue Pill


Joined: Jan 15, 2007
Posts: 3

PostPosted: Mon Jan 15, 2007 5:54 pm    Post subject: Patch 12 - Intel Installer failure Reply with quote

I have attempted several times to run the Patch12 - Intel installer and each time it stalls when it gets to the select destination screen with no drives showing. Activity monitor shows the installer still using 1.2 to 1.5% of the CPU but no matter how long I wait, it doesn't get beyond that screen.

I have downloaded the installer twice, run the installer from a clean test account, run it with the login items turned off, all with the same results. This is on an 20" iMac Core Duo with 2 GB of RAM and 146 GB available on the hard drive.

The Patch 12 -PowerPC installer worked perfectly on two older Macs, but I can't get this one to run. Any suggestions?
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11906
Location: California, USA

PostPosted: Mon Jan 15, 2007 7:07 pm    Post subject: Reply with quote

The Apple installer is known to hang when probing all of the volumes on your system if any of your volumes are unreadable.

Try opening each of the volumes on your desktop in the Finder. Once you can open all volumes, then try rerunning the installer. If opening any volumes causes the Finder to hang, you have found the cause of the problem and you might need to reboot to force Mac OS X to unmount the offending volume.

Patrick
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joemikeb
Blue Pill


Joined: Jan 15, 2007
Posts: 3

PostPosted: Thu Jan 18, 2007 11:12 am    Post subject: Reply with quote

Thanks. This tip worked after I dismounted both external hard drives AND my iPod then rebooted. Who'd a thunk it Rolling Eyes
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sardisson
Town Crier
Town Crier


Joined: Feb 01, 2004
Posts: 4588

PostPosted: Thu Jan 18, 2007 1:47 pm    Post subject: Reply with quote

We need to add this to the Installation Issues article in the wiki.

Smokey

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"[...] whether the duck drinks hot chocolate or coffee is irrelevant." -- ovvldc and sardisson in the NeoWiki
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sardisson
Town Crier
Town Crier


Joined: Feb 01, 2004
Posts: 4588

PostPosted: Thu Jan 18, 2007 2:33 pm    Post subject: Reply with quote

sardisson wrote:
We need to add this to the Installation Issues article in the wiki.

I did this. Fr/De/It/Es folks will need to translate the pasted section in their Installation Issues page (and then update the link on their NeoOffice Support page to point to the newly-translated section title).

Smokey

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"[...] whether the duck drinks hot chocolate or coffee is irrelevant." -- ovvldc and sardisson in the NeoWiki
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RoyFocker
Oracle


Joined: Sep 23, 2006
Posts: 218
Location: Rome, Italy

PostPosted: Fri Jan 19, 2007 1:12 am    Post subject: Reply with quote

thank you, Sardisson. DONE (but my "translation" was very "free" because I explain more things Wink )
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