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NeoOffice :: View topic - Patch 11/12 on Intel fails...
Patch 11/12 on Intel fails...
 
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Han Solo
Guest





PostPosted: Wed Jan 17, 2007 7:13 pm    Post subject: Patch 11/12 on Intel fails...

Installed Aqua Beta 3...tried installing patch 11, and patch 12 both fail at the end with the "try again" message.

Is there a way to get some more debugging output from the patch installs?
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11949

PostPosted: Wed Jan 17, 2007 7:19 pm    Post subject:

Yes. After the installer has the error, don't close the installer. Instead, select the Window -> Installer Log menu item. This will bring up a dialog. Select the "Show Everything" option in the dialog and paste the last 20 lines here so that we can take a look.

Patrick
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joemikeb
Blue Pill


Joined: Jan 15, 2007
Posts: 3

PostPosted: Thu Jan 18, 2007 9:42 am    Post subject:

The entire contents of the installer log are:

Jan 18 10:41:51 Gemini : @(#)PROGRAM:Install PROJECT:Install-141 DEVELOPER:root BUILT:Aug 25 2006 17:00:16\n

Jan 18 10:41:51 Gemini : @(#)PROGRAM:Installer PROJECT:Installer-94 DEVELOPER:root BUILT:Jul 2 2006 00:22:31\n

Jan 18 10:41:51 Gemini : Hardware: iMac4,1 @ 2000 MHz (x2), 2048 MB

Jan 18 10:41:51 Gemini : Running OS Build: 8L2127

Jan 18 10:41:51 Gemini : NeoOffice 2.0 Aqua Beta 3 Patch 12 Installation Log

Jan 18 10:41:51 Gemini : Opened from: /Volumes/NeoOffice-2.0_Aqua_Beta_3-Patch-12-Intel/NeoOffice.pkg

Jan 18 10:41:51 Gemini : It took 0.273047 seconds to finish launching.

This is the Installer window
[img]/Users/mike/Desktop/InstallerScreenSnapz001.jpg[/img]
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11949

PostPosted: Thu Jan 18, 2007 9:53 am    Post subject:

From your output, the instatller has not run the initial machine check script. When you open the installer, do you ever see the dialog that says:

"This package contains a program that determines if your software can be installed"

If so, you are pressing the "Continue" button, right?

Patrick
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Samwise
Captain Naiobi


Joined: Apr 25, 2006
Posts: 2315
Location: Montpellier, France

PostPosted: Thu Jan 18, 2007 11:07 am    Post subject:

joemikeb, the image you inserted links to a location on your hard drive. You just can't do that. In order to show us an image, you need to upload it to a web server and link to the location of the picture on the web server.

[url=imageshack.us]ImageShack[/url] offers free image hosting. After you've uploaded the image to their servers, paste the "Direct link to image" between your two [img] [/img] tags.
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