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NeoOffice :: View topic - 2.1 EAP Prerelease Database Query Madness...
2.1 EAP Prerelease Database Query Madness...
 
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OPENSTEP
The One
The One


Joined: May 25, 2003
Posts: 4752
Location: Santa Barbara, CA

PostPosted: Tue Mar 20, 2007 11:16 pm    Post subject: 2.1 EAP Prerelease Database Query Madness...

OK, so our 2.1 release is coming up and as a courtesy we decided to send links to current EAP members to give them access to download it a week before to avoid the traffic at the mirrors Smile

Unfortunately, due to a bogus database query authored by myself, some notifications got sent out to folks who aren't members of the 2.1 EAP program.

I apologize for the mistake, but the pre-release download access is for current members and subscribers only. You'll still be able to download it in 7 days regardless Smile

Sorry for the spam!

ed
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11949

PostPosted: Wed Mar 21, 2007 9:27 am    Post subject:

Of course we sent out an e-mail stating what Ed said. However, that has not stopped many dozens of people complaining of problems logging in when they never signed up for any of the Early Access Programs and they aren't in our purchase database.

For those who think this is really clever, it is not. It takes us 5 seconds to look up a substring of your e-mail name in our database and verify that many of you have never purchased a single Early Access membership.

Patrick
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iking
Operator


Joined: Apr 26, 2006
Posts: 49
Location: Vancouver, BC

PostPosted: Wed Mar 21, 2007 10:02 am    Post subject:

I was wondering what was up with the email -- while I'm an EAP member, I received the 2.1 download notification four times in the space of an hour last night. (A mild annoyance, nothing more.) Was this another side-effect of the bad query?

Ian
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11949

PostPosted: Wed Mar 21, 2007 10:05 am    Post subject:

Could be. After seeing your post, I noticed that there are some cases where your e-mail would show up multiple times if you made more than one purchase.

Patrick
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iking
Operator


Joined: Apr 26, 2006
Posts: 49
Location: Vancouver, BC

PostPosted: Wed Mar 21, 2007 10:22 am    Post subject:

That may clear things up -- I've made three EAP purchases using that email addy. Not a big deal, really.

Ian
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OPENSTEP
The One
The One


Joined: May 25, 2003
Posts: 4752
Location: Santa Barbara, CA

PostPosted: Wed Mar 21, 2007 10:32 am    Post subject:

Sorry about all the foibles, really it wasn't my intention to spam people at all! The EAP list was too large for regular mail clients to handle on a BCC list so I tried to whip together a db query + script to handle it...we'll polish the query so these kinds of things don't happen in the future Smile

ed
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Samwise
Captain Naiobi


Joined: Apr 25, 2006
Posts: 2315
Location: Montpellier, France

PostPosted: Wed Mar 21, 2007 12:14 pm    Post subject:

I only susbscribed to EAP once, but got two emails Smile
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ovvldc
Captain Naiobi


Joined: Sep 13, 2004
Posts: 2352
Location: Zürich, CH

PostPosted: Sun Mar 25, 2007 10:56 am    Post subject:

Same here, though gmail groups them so I hardly noticed Very Happy..
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"I think it would be a good idea!"
- Mohandas Karamchand Gandhi
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