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NeoOffice :: View topic - Installation of NeoOffice/J 0.8.2 fails on OSX 10.2.8
Installation of NeoOffice/J 0.8.2 fails on OSX 10.2.8
 
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Chris Lovell
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PostPosted: Wed Mar 17, 2004 10:30 pm    Post subject: Installation of NeoOffice/J 0.8.2 fails on OSX 10.2.8 Reply with quote

I'm trying to install NeoOffice/J 0.8.2 on a Powerbook G3 running OSX 10.2.8. I've downloaded the .dmg, mounted the image, double-clicked on the .pkg file, get almost all the way through the installer, but near the end the installer fails and I get an error message that says "There were errors installing the software. Please try again." It appears to fail when the installer script is being run.

/Applications/Utilities/Console says:

Quote:
2004-03-17 23:27:58.969 Installer[715] Setting package as non OSInstall
+ '[' '!' -d /Library/Receipts/BSD.pkg ']'
+ '[' -x /usr/bin/sw_vers ']'
++ /usr/bin/sw_vers
++ grep '^ProductVersion:'
++ awk '{ print $2 }'
+ version=10.2.8
+ exit 0
Mar 17 23:28:03 Nothing authexec: executing /System/Library/PrivateFrameworks/Installation.framework/Resources/runner

2004-03-17 23:30:30.568 Installer[715] *** NSTimer ignoring exception 'NSGenericException' (reason 'The post-install or upgrade script in NeoOfficeJ failed. (code 1)') that raised during posting of timer with target 1282f60 and selector 'taskCompleted:'


Help?

Thanks in advance,

Chris
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11932

PostPosted: Wed Mar 17, 2004 10:56 pm    Post subject: Reply with quote

To get the output of the failed script, run the installer but when it fails, do not quit the installer. Instead, select the File -> Show Log menu item. If you post the output that is shown, it might give me a clue as to what is failing.

Patrick
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Chris Lovell
Guest





PostPosted: Wed Mar 17, 2004 11:54 pm    Post subject: Reply with quote

Here's the relevant bit:

Quote:
+ chown -Rf root:admin /Applications/NeoOfficeJ.app/Contents/share/dict/ooo
/Volumes/NeoOfficeJ-0.8.2/NeoOfficeJ.pkg/Contents/Resources/NeoOfficeJ.post_install: chown: command not found
+ exit 1
The post-install or upgrade script in NeoOfficeJ failed.
Install Failed
Error detected
Name: NSGenericException
Reason: The post-install or upgrade script in NeoOfficeJ failed. (code 1)


This puzzles me, because /usr/sbin/chown is present. /usr/sbin is in my path, too.

Chris
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11932

PostPosted: Thu Mar 18, 2004 12:11 am    Post subject: Reply with quote

Can you execute chown in a Terminal? This will at least make any corruption in the chown executable or its permissions apparent.

BTW, /usr/sbin is the location of my chown as well.

If you can't figure out why chown won't work in the installer but it works fine in a Terminal, you can hack the installer script to make the installer work. Just copy the entire NeoOfficeJ.pkg folder (its actually a folder but looks like a file in the Finder) somewhere. Then, make the copied NeoOfficeJ.pkg/Contents/Resources/NeoOfficeJ.post_install script writable and change all occurrences of "chown" to "/usr/sbin/chown" in the script. This will work around any path issues that the installer may be creating.

Patrick
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Chris Lovell
Guest





PostPosted: Thu Mar 18, 2004 9:57 am    Post subject: Reply with quote

Copying the .pkg to my hard drive and modifying the install script worked. I still can't figure out why the installer couldn't find chown. I was able to execute it in the terminal. I guess it doesn't matter now...

Thanks!

Chris
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11932

PostPosted: Thu Mar 18, 2004 10:21 am    Post subject: Reply with quote

Well just to be safe, I changed the installer scripts so that they fill explicitly put /usr/sbin in the PATH so that this problem does not occur in future releases.

Patrick
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GibHenry
Councilperson


Joined: Jun 20, 2003
Posts: 104
Location: Birmingham, Alabama; and Amelia (Terni), Italy

PostPosted: Thu Mar 18, 2004 2:04 pm    Post subject: I got it to install on 10.2.8 Reply with quote

It installed fine, just crashed repeatedly on launch. Repaired permissions to get it to limp along, but it behaves very oddly; spreadsheets won't display formats, and caclulations won't calculate....

Is 0.8.1 still available for download? Cheers,

_________________
Gib Henry
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11932

PostPosted: Thu Mar 18, 2004 2:27 pm    Post subject: Re: I got it to install on 10.2.8 Reply with quote

GibHenry wrote:
It installed fine, just crashed repeatedly on launch. Repaired permissions to get it to limp along, but it behaves very oddly; spreadsheets won't display formats, and caclulations won't calculate....


Repaired permissions? I have no idea what you mean by this as the NeoJ installer runs as "admin" so it has permissions to write to everything.

How, exactly, did you install NeoJ 0.8.2. Also, did you happen to run NeoJ as root or via the "sudo" command?

GibHenry wrote:
Is 0.8.1 still available for download?


Nope. I can't afford the disk space and download bandwidth to support archiving all versions.

Patrick
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