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NeoOffice :: View topic - NeoOffice download unavailable from Safari-Leopard
NeoOffice download unavailable from Safari-Leopard
 
   NeoOffice Forum Index -> Server Outages
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eschw95458
Blue Pill


Joined: Nov 02, 2007
Posts: 3

PostPosted: Fri Nov 02, 2007 6:28 am    Post subject: NeoOffice download unavailable from Safari-Leopard

When I try to download from the NeoOffice website, it never goes to the actual download page. I can get to it from my pc just fine.
If I type the direct address http://www.neooffice.org/neojava/en/maindownload.php it comes up but doesn't have any of the usual text or donation boxes.
Might I also suggest that you put a "contact webmaster" link on your webpage so people could contact you with problems like this. Thanks.
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Samwise
Captain Naiobi


Joined: Apr 25, 2006
Posts: 2315
Location: Montpellier, France

PostPosted: Fri Nov 02, 2007 8:05 am    Post subject:

Moved to Fuzkd Servers.

Do you have cookies enabled in Safari under Leopard? Did you try to access maindownload.php directly or through the download.php page? Have you tried another browser under 10.5?
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narf
The Anomaly


Joined: Jan 21, 2007
Posts: 1075

PostPosted: Fri Nov 02, 2007 8:30 am    Post subject:

I can get to the NeoOffice Download page through the main site using Safari on Leopard. I validated the html on the NeoOffice main page and the download page and both showed valid html.

Some things to try;
- What happens if you clear the cache by selecting the Safari :: Empty Cache menu
- Check for haxies.
- Check your proxy configuration. The machine I use is directly attached to the internet.
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11949

PostPosted: Fri Nov 02, 2007 8:39 am    Post subject:

To follow on to narf's comment, the problem is likely on your end not ours. You need to follow narf's suggestions to see if either Safari is messed up or if you are connecting to the internet through a proxy that is restricting access to our site.

Did you upgrade your machine to Leopard or did you use the "Archive and Install" option? If you just upgraded and your machine had haxies installed before the upgrade, Safari and other applications can get seriously messed up.

Patrick
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eschw95458
Blue Pill


Joined: Nov 02, 2007
Posts: 3

PostPosted: Fri Nov 02, 2007 4:44 pm    Post subject:

Empyting the cache did the trick, however the page still doesn't look the same in Safari as Explorer, In Safari I just get the basic 2.2.2 downloads with links, Explorer I get the section asking for donations plus the 2.2.2 downloads section. Smile
I did check this with Safari on my Pc, it works correctly, must be something in my Leopard Safari.
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11949

PostPosted: Fri Nov 02, 2007 8:37 pm    Post subject:

eschw95458 wrote:
Empyting the cache did the trick, however the page still doesn't look the same in Safari as Explorer, In Safari I just get the basic 2.2.2 downloads with links, Explorer I get the section asking for donations plus the 2.2.2 downloads section. Smile
I did check this with Safari on my Pc, it works correctly, must be something in my Leopard Safari.


Did you give a donation at some previous time using Safari? If so, your Safari browser may have a cookie that tells our website to hide the donation buttons so that we don't annoy our donors.

You can test this by selecting the Safari :: Prefences menu and, in the dialog that appears, press the Security icon and set Cookies to Never. This will delete all of your cookies and not allow any new ones to be set.

If after doing this you see the donation buttons, then my theory is correct. In any case, if you try this, be sure to go back and set Cookies to the old setting as most sites (including this one) require cookies to be enabled.

Patrick
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eschw95458
Blue Pill


Joined: Nov 02, 2007
Posts: 3

PostPosted: Sat Nov 03, 2007 11:57 am    Post subject:

Yes I have donated several times. I used the "reset safari" option, which clears all of the cookies. Everything is now working OK. Thanks
I often recommend NeoOffice to other people, just wanted to make sure they saw it.
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ovvldc
Captain Naiobi


Joined: Sep 13, 2004
Posts: 2352
Location: Zürich, CH

PostPosted: Sun Nov 04, 2007 11:23 am    Post subject:

Thanks! We appreciate both!

-Oscar

_________________
"What do you think of Western Civilization?"
"I think it would be a good idea!"
- Mohandas Karamchand Gandhi
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