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NeoOffice :: View topic - Trouble downloadaing 2.2.3
Trouble downloadaing 2.2.3
 
   NeoOffice Forum Index -> Server Outages
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Nathanspap
Sentinel


Joined: Dec 12, 2007
Posts: 26

PostPosted: Sat Mar 22, 2008 3:15 pm    Post subject: Trouble downloadaing 2.2.3

When I downloaded the new 2.2.3, the usual icon with a picture of a hard drive on it appeared on my desk top, labeled "NeoOffice-2.2.3-Intel.dmg". But when I double click on it, I get the error message "The following disk image failed to mount - NeoOffice-2.2.3-Intel. not recognized". Being fairly new to Mac operating systems and to NeoOffice, I know I am doing something wrong. Can someone help me? I'm using the new alum iMac with Tiger. Thanks.
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Samwise
Captain Naiobi


Joined: Apr 25, 2006
Posts: 2315
Location: Montpellier, France

PostPosted: Sat Mar 22, 2008 3:30 pm    Post subject:

On the download page, you will find a short paragraph describing how tu use cURL to download NeoOffice. cURL is the recommended method if yu're having trouble finishing your download (which is the likely cause of the error you're seeing - an incomplete download that appears completed).

http://www.neooffice.org/neojava/en/download.php#download

(you will need to go to the main download page, and select a download - PowerPC or Intel - to reach the mirror list, where you will see the instructions for using cURL)
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Nathanspap
Sentinel


Joined: Dec 12, 2007
Posts: 26

PostPosted: Sat Mar 22, 2008 4:45 pm    Post subject: Trouble downloadaing 2.2.3

OK, though it took nearly 16 minutes that way, the download was successful and I'm on 2.2.3. Thanks a lot.
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11949

PostPosted: Sat Mar 22, 2008 10:46 pm    Post subject: Re: Trouble downloadaing 2.2.3

Nathanspap wrote:
OK, though it took nearly 16 minutes that way, the download was successful and I'm on 2.2.3. Thanks a lot.


That is actually a pretty reasonably fast download. NeoOffice is not a small application by any means. After all, it is a full office suite so the download size is ten times the size of a smaller application like Firefox.

Patrick
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sardisson
Town Crier
Town Crier


Joined: Feb 01, 2004
Posts: 4588

PostPosted: Sat Mar 22, 2008 11:12 pm    Post subject:

FYI, this set of instructions exists, which might have shaved some time off of the (re)download. It might be useful for us to suggest this to people who seem to have gotten a partial download of a release.

Smokey

_________________
"[...] whether the duck drinks hot chocolate or coffee is irrelevant." -- ovvldc and sardisson in the NeoWiki
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