Posted: Sat Jun 14, 2008 4:10 pm Post subject: Trouble printing
Hello,
I am brand new to neo office. It was easy to set up
a spreadsheet, but I cannot get it to print properly.
I have changed fonts, emailed the document and tried to
print it that way, set it up as a PDF, and it will only print
email addresses and websites. Unfortunately those make
up only 5% of the document.
Any ideas????
Thanks,
Robert W.
Joined: Jun 20, 2006 Posts: 2051 Location: Midwest, USA
Posted: Sat Jun 14, 2008 4:34 pm Post subject:
Have you installed the latest patch? If memory serves, we are at patch 6 on neo 2.2.3 these days.
If that doesn't resolve the problem, there are at least two ways to go from here:
-file a bug in Bugzilla and attach the problem document. See the Bugzilla Guide for instructions about how to to this. Note that any document attached there because public, so you may need to create a new test document containing no private information.
-arrange to send one of us a copy of your spreadsheet (again, privacy may be an issue, so a test document might be necessary). I'm no great spreadsheet whiz, but I'd be willing to take an initial look. Send me a PM and I can tell you how to get it to me if you want to go that route.
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