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NeoOffice :: View topic - Problem with WiTopia and NeoOffice
Problem with WiTopia and NeoOffice
 
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shades
Keymaker


Joined: Aug 18, 2005
Posts: 96

PostPosted: Wed Feb 25, 2009 5:26 pm    Post subject: Problem with WiTopia and NeoOffice

Howdy. I have been using ( WiTopia for secure browsing and it works great. However, I have noticed that now when starting the computer, then opening NeoOffice, I receive a message stating that there is another instance of (my user name) using NeoOffice and it is dangerous to continue to open the program. Obviously I don't have any other instance, since i just started the computer.

Can you think of any reason for such a response? No other program has this problem.
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11949

PostPosted: Wed Feb 25, 2009 6:08 pm    Post subject:

Does the dialog appear to be the same dialog as the user in the following forum topic saw?:

https://trinity.neooffice.org/modules.php?name=Forums&file=viewtopic&t=6634&start=0

If yes, then Press the Yes button and it will go away. What is happening is that NeoOffice has crashed or been force quit the last time you ran it so NeoOffice's "lock" file has not been cleaned up. With a clean shutdown of NeoOffice, the lock file gets deleted.

So, when you restart NeoOffice, it sees the lock file that was not deleted due to a previous crash or force quit and warns you. Pressing the Yes button will ignore the lock file and, if you can cleanly shutdown NeoOffice after that, you should not see this warning the next time you launch NeoOffice.

Patrick
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OPENSTEP
The One
The One


Joined: May 25, 2003
Posts: 4752
Location: Santa Barbara, CA

PostPosted: Thu Feb 26, 2009 12:30 am    Post subject:

Also, when you're shutting down, I believe in 10.5 if an application takes a long time to quit, a dialog will appear that asks you if you want to continue and force quit the application. In 10.4, the Shutdown will be aborted. If you're using 10.5 and you do use that "Force and Continue", you'll get the "another running instance" warning from Neo after a restart as well.

On some of my slower machines with less memory, I can consistently get that "Quit" timeout on shutdown. I simply quit NeoOffice prior to shutting down the computer. I have to do the same thing with XCode (which can be a real memory pig Smile ).

ed
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shades
Keymaker


Joined: Aug 18, 2005
Posts: 96

PostPosted: Thu Feb 26, 2009 6:45 am    Post subject:

This happens with OS X 10.5.6, with 4 GB of memory on a 2.4 GHz MacBook Pro, so not exactly a slow machine. Smile

I will keep watching this, but the last time I don't think there was any kind of shutdown issue.
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OPENSTEP
The One
The One


Joined: May 25, 2003
Posts: 4752
Location: Santa Barbara, CA

PostPosted: Thu Feb 26, 2009 9:48 am    Post subject:

Ah yes, that would really not be the caliber machine I have in mind Smile If you open:

Application > Utilities > Console

Can you look in the log list (you may need to click "Show Log List") in the "LOG FILES > ~/Library/Logs" list and check if you see any entries for either "NeoOffice" or "soffice.bin"? It's possible there may be crashes on exit at shutdown that aren't triggering the Crash Reporter dialog.

ed
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shades
Keymaker


Joined: Aug 18, 2005
Posts: 96

PostPosted: Thu Feb 26, 2009 10:43 am    Post subject:

Only three log files (soffice.bin) with that, one from Aug 08, another Oct 08, and one in Jan 09.

Nothing else since then.
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shades
Keymaker


Joined: Aug 18, 2005
Posts: 96

PostPosted: Thu Feb 26, 2009 10:45 am    Post subject:

pluby wrote:
Does the dialog appear to be the same dialog as the user in the following forum topic saw?:

https://trinity.neooffice.org/modules.php?name=Forums&file=viewtopic&t=6634&start=0

If yes, then Press the Yes button and it will go away. What is happening is that NeoOffice has crashed or been force quit the last time you ran it so NeoOffice's "lock" file has not been cleaned up. With a clean shutdown of NeoOffice, the lock file gets deleted.

So, when you restart NeoOffice, it sees the lock file that was not deleted due to a previous crash or force quit and warns you. Pressing the Yes button will ignore the lock file and, if you can cleanly shutdown NeoOffice after that, you should not see this warning the next time you launch NeoOffice.

Patrick

Yes, it seems to be the same kind of response. I will monitor and see what happens.

Thanks, Patrick.
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OPENSTEP
The One
The One


Joined: May 25, 2003
Posts: 4752
Location: Santa Barbara, CA

PostPosted: Thu Feb 26, 2009 8:48 pm    Post subject:

WhileI don't know if you have it already, you may want to check out the latest test patch that Patrick put together. It fixes a number of other crashing and hanging bugs, but I don't know if it addresses the lock file on start issue:

Intel:
http://joe.neooffice.org/test/NeoOffice-3.0_Early_Access_2-Patch-1-Test-9-Intel.dmg

PowerPC:
http://joe.neooffice.org/test/NeoOffice-3.0_Early_Access_2-Patch-1-Test-9-PowerPC.dmg

ed
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