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NeoOffice :: View topic - Calc row and column headers have collapsed
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11949
PostPosted: Mon Nov 02, 2009 7:38 pm    Post subject:
As a result of some troubleshooting work in this forum topic, I think that I have found a way to detect when a Spotlight plugin or other application loads a bad font.

Can anyone install the test patch and tell us if the fix works for you? To test the fix, reenable Spotlight for all volumes and restart NeoOffice. Hopefully, the bug will not appear. If the bug does appear, can you try scrolling down and back up to force NeoOffice to refresh your document. If my fix works, the compressed tabs should go away when the document is refreshed:

Intel:
http://joe.neooffice.org/test/NeoOffice-3.0.1-Patch-0-Test-4-Intel.dmg
http://joe.neooffice.org/test/NeoOffice-2.2.6-Patch-0-Test-3-Intel.dmg

PowerPC:
http://joe.neooffice.org/test/NeoOffice-3.0.1-Patch-0-Test-4-PowerPC.dmg
http://joe.neooffice.org/test/NeoOffice-2.2.6-Patch-0-Test-3-PowerPC.dmg

Patrick
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ephemeris
Agent


Joined: Feb 09, 2009
Posts: 16
PostPosted: Thu Jan 28, 2010 6:51 pm    Post subject:
Weird, I started this thread so long ago...

Anyhow the problem has deviled me on and off for a long time. Are these test patches good for later NoeOffice installs? (I'm on 3.0.1 patch 3) I suppose I could reinstall back to 3.0.1 patch 0 if you want.
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11949
PostPosted: Thu Jan 28, 2010 7:47 pm    Post subject:
ephemeris wrote:
Anyhow the problem has deviled me on and off for a long time. Are these test patches good for later NoeOffice installs? (I'm on 3.0.1 patch 3) I suppose I could reinstall back to 3.0.1 patch 0 if you want.


If you have NeoOffice 3.0.1 Patch 3, then you already are using the changes in the last test patch as I included all of the changes in that test patch in NeoOffice 3.0.1 Patch 3.

BTW, earlier today we released NeoOffice 3.0.2 and since it also includes all of the fixes for bugs reported after we released NeoOffice 3.0.1 Patch 3, I would recommend that you download NeoOffice 3.0.2 from the NeoOffice Early Access Program download page.

Patrick
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ephemeris
Agent


Joined: Feb 09, 2009
Posts: 16
PostPosted: Thu Jan 28, 2010 8:54 pm    Post subject:
Same problem in NeoOffice Calc under 3.0.2. Calc sheet tabs are collapsed on top of each other and the label column is collapsed to near zero width.

Oh well...
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11949
PostPosted: Fri Jan 29, 2010 9:00 am    Post subject:
ephemeris wrote:
Same problem in NeoOffice Calc under 3.0.2. Calc sheet tabs are collapsed on top of each other and the label column is collapsed to near zero width.


For me, the frustrating thing about this bug is that we know what causes it (a Spotlight plugin is loading one or more corrupt fonts) but we cannot seem to find some reasonable way to detect that a font is corrupt.

If you can tell us what version of Mac OS X you are running. I can create a test patch for you later today that will log lots of data that I can use to investigate this further. You can find the version of Mac OS X by selecting the Apple :: About This Mac menu. The version should be in the dialog that appears.

Patrick
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ephemeris
Agent


Joined: Feb 09, 2009
Posts: 16
PostPosted: Fri Jan 29, 2010 9:10 am    Post subject:
I'm running 10.5.8

I ran the Font Book test mentioned way back in this thread. I have 10 marked as yellow and none red. Would the bad font, if there is one, have to be one your interface uses by default?
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11949
PostPosted: Fri Jan 29, 2010 9:27 am    Post subject:
ephemeris wrote:
I'm running 10.5.8

I ran the Font Book test mentioned way back in this thread. I have 10 marked as yellow and none red. Would the bad font, if there is one, have to be one your interface uses by default?


Maybe. I believe that in most cases, NeoOffice's underlying OpenOffice.org code will use Arial as the default font.

If disable the 10 fonts that were marked as yellow by Command-clicking on each of the fonts in the main Font Book window, then selecting the Edit :: Disable Font menu to disable all of them, and then open a new Calc document, does the new Calc document still make compressed tabs and labels?

Patrick
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ephemeris
Agent


Joined: Feb 09, 2009
Posts: 16
PostPosted: Fri Jan 29, 2010 2:22 pm    Post subject:
Disabled fonts with no effect. I will test it again after the next reboot.
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11949
PostPosted: Sat Jan 30, 2010 3:15 pm    Post subject:
I think that I have found a way to detect the bad Arial fonts and I have included the fix in the following test patch. Can you run NeoOffice 3.0.2 and when the collapsed labels and tabs bug appears, quit NeoOffice, install the following test patch, and restart NeoOffice? Does the following test patch fix the bug?:

Intel:
http://joe.neooffice.org/test/NeoOffice-3.0.2-Patch-0-Test-1-Intel.dmg
http://joe.neooffice.org/test/NeoOffice-2.2.6-Patch-4-Test-1-Intel.dmg

PowerPC:
http://joe.neooffice.org/test/NeoOffice-3.0.2-Patch-0-Test-1-PowerPC.dmg
http://joe.neooffice.org/test/NeoOffice-2.2.6-Patch-4-Test-1-PowerPC.dmg

Patrick
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ephemeris
Agent


Joined: Feb 09, 2009
Posts: 16
PostPosted: Tue Feb 02, 2010 8:20 am    Post subject: No luck
Sorry it looks the same to me after installing the test patch.

Rereading your message you phrased it oddly. Was it critical that I run the unpatched version, invoke the bug then immediately quit and install the test patch? (I didn't do exactly that. Rather I quit NeoOffice, ran the test patch launched Neoffice and verified the bug was still present.)
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11949
PostPosted: Tue Feb 02, 2010 11:25 am    Post subject: Re: No luck
ephemeris wrote:
Rereading your message you phrased it oddly. Was it critical that I run the unpatched version, invoke the bug then immediately quit and install the test patch? (I didn't do exactly that. Rather I quit NeoOffice, ran the test patch launched Neoffice and verified the bug was still present.)


Your steps are close enough. I just wanted to verify that the bug was occurring when you installed the test patch so that we could avoid any confusion if the the bug did not occur after you installed the test patch.

I am going to upload a new test patch in the next couple of hours that will log lot of Console messages that I can hopefully use to fix this bug. Can you tell me if your Mac is an Intel or PowerPC machine?

Patrick
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11949
PostPosted: Tue Feb 02, 2010 12:05 pm    Post subject:
OK. I have a uploaded the following test patch. This test patch will not fix the bug but it will log font metric information for the Arial font that I may be able to use.

Can you install the following test patch, launch the /Applications/Utilities/Console application, launch NeoOffice, and open a new Calc document. Many messages starting with "Good Font:" or "Bad Font:" should appear in the Console window. Can you you copy the last 30 or so messages into this forum topic?:

Intel:
http://joe.neooffice.org/test/NeoOffice-3.0.2-Patch-0-Test-1-Font-Debug-1-Intel.dmg

PowerPC:
http://joe.neooffice.org/test/NeoOffice-3.0.2-Patch-0-Test-1-Font-Debug-1-PowerPC.dmg

Patrick
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ephemeris
Agent


Joined: Feb 09, 2009
Posts: 16
PostPosted: Tue Feb 02, 2010 12:19 pm    Post subject: Bad Arial?
Interesting!


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Feb 2 14:16:12: --- last message repeated 1 time ---
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Feb 2 14:16:46 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Avg Advance: 0.000000
Feb 2 14:16:46 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Max Advance: 1.015137
Feb 2 14:16:46 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Stem Width: 0.000000
Feb 2 14:16:46 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Stem Height: 0.000000
Feb 2 14:16:46 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Cap Height: 0.723000
Feb 2 14:16:46 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: X Height: 0.524000
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Feb 2 14:16:46 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Leading: 0.003906
Feb 2 14:16:46 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Avg Advance: 0.000000
Feb 2 14:16:46 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Max Advance: 1.015137
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Feb 2 14:16:46 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Stem Height: 0.000000
Feb 2 14:16:46 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Cap Height: 0.723000
Feb 2 14:16:46 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: X Height: 0.524000
Feb 2 14:16:46 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Good font: Arial
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Feb 2 14:16:46 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Descent: -0.218262
Feb 2 14:16:46 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Leading: 0.003906
Feb 2 14:16:46 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Avg Advance: 0.000000
Feb 2 14:16:46 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Max Advance: 1.015137
Feb 2 14:16:46 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Stem Width: 0.000000
Feb 2 14:16:46 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Stem Height: 0.000000
Feb 2 14:16:46 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Cap Height: 0.723000
Feb 2 14:16:46 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: X Height: 0.524000
Feb 2 14:16:46 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Good font: Arial
Feb 2 14:16:46 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Ascent: 0.927734
Feb 2 14:16:46 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Descent: -0.218262
Feb 2 14:16:46 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Leading: 0.003906
Feb 2 14:16:46 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Avg Advance: 0.000000
Feb 2 14:16:46 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Max Advance: 1.015137
Feb 2 14:16:46 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Stem Width: 0.000000
Feb 2 14:16:46 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Stem Height: 0.000000
Feb 2 14:16:46 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Cap Height: 0.723000
Feb 2 14:16:46 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: X Height: 0.524000
Feb 2 14:16:46 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Good font: Arial
Feb 2 14:16:46 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Ascent: 0.927734
Feb 2 14:16:46 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Descent: -0.218262
Feb 2 14:16:46 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Leading: 0.003906
Feb 2 14:16:46 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Avg Advance: 0.000000
Feb 2 14:16:46 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Max Advance: 1.015137
Feb 2 14:16:46 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Stem Width: 0.000000
Feb 2 14:16:46 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Stem Height: 0.000000
Feb 2 14:16:46 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Cap Height: 0.723000
Feb 2 14:16:46 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: X Height: 0.524000
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Bad font: Arial-Bold
Feb 2 14:16:57: --- last message repeated 1 time ---
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Good font: Arial
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Ascent: 0.927734
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Descent: -0.218262
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Leading: 0.003906
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Avg Advance: 0.000000
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Max Advance: 1.015137
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Stem Width: 0.000000
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Stem Height: 0.000000
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Cap Height: 0.723000
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: X Height: 0.524000
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Good font: Arial
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Ascent: 0.927734
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Descent: -0.218262
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Leading: 0.003906
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Avg Advance: 0.000000
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Max Advance: 1.015137
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Stem Width: 0.000000
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Stem Height: 0.000000
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Cap Height: 0.723000
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: X Height: 0.524000
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Good font: Arial
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Ascent: 0.927734
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Descent: -0.218262
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Leading: 0.003906
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Avg Advance: 0.000000
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Max Advance: 1.015137
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Stem Width: 0.000000
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Stem Height: 0.000000
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Cap Height: 0.723000
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: X Height: 0.524000
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Bad font: Arial-Bold
Feb 2 14:16:57: --- last message repeated 6 times ---
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Good font: Arial
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Ascent: 0.927734
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Descent: -0.218262
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Leading: 0.003906
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Avg Advance: 0.000000
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Max Advance: 1.015137
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Stem Width: 0.000000
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Stem Height: 0.000000
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Cap Height: 0.723000
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: X Height: 0.524000
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Good font: Arial
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Ascent: 0.927734
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Descent: -0.218262
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Leading: 0.003906
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Avg Advance: 0.000000
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Max Advance: 1.015137
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Stem Width: 0.000000
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Stem Height: 0.000000
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Cap Height: 0.723000
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: X Height: 0.524000
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Good font: Arial
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Ascent: 0.927734
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Descent: -0.218262
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Leading: 0.003906
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Avg Advance: 0.000000
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Max Advance: 1.015137
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Stem Width: 0.000000
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Stem Height: 0.000000
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Cap Height: 0.723000
Feb 2 14:16:47 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: X Height: 0.524000
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Bad font: Arial-Bold
Feb 2 14:16:57: --- last message repeated 1 time ---
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Good font: Arial
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Ascent: 0.927734
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Descent: -0.218262
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Leading: 0.003906
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Avg Advance: 0.000000
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Max Advance: 1.015137
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Stem Width: 0.000000
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Stem Height: 0.000000
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Cap Height: 0.723000
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: X Height: 0.524000
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Bad font: Arial-Bold
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Good font: Arial
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Ascent: 0.927734
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Descent: -0.218262
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Leading: 0.003906
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Avg Advance: 0.000000
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Max Advance: 1.015137
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Stem Width: 0.000000
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Stem Height: 0.000000
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Cap Height: 0.723000
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: X Height: 0.524000
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Good font: Arial
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Ascent: 0.927734
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Descent: -0.218262
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Leading: 0.003906
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Avg Advance: 0.000000
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Max Advance: 1.015137
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Stem Width: 0.000000
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Stem Height: 0.000000
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Cap Height: 0.723000
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: X Height: 0.524000
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Bad font: Arial-Bold
Feb 2 14:16:57: --- last message repeated 1 time ---
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Good font: Arial
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Ascent: 0.927734
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Descent: -0.218262
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Leading: 0.003906
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Avg Advance: 0.000000
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Max Advance: 1.015137
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Stem Width: 0.000000
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Stem Height: 0.000000
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Cap Height: 0.723000
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: X Height: 0.524000
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Good font: Arial
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Ascent: 0.927734
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Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Leading: 0.003906
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Avg Advance: 0.000000
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Max Advance: 1.015137
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Stem Width: 0.000000
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Stem Height: 0.000000
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Cap Height: 0.723000
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: X Height: 0.524000
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Good font: Arial
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Ascent: 0.927734
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Descent: -0.218262
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Leading: 0.003906
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Avg Advance: 0.000000
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Max Advance: 1.015137
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Stem Width: 0.000000
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Stem Height: 0.000000
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Cap Height: 0.723000
Feb 2 14:16:48 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: X Height: 0.524000
Feb 2 14:16:50 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Good font: Arial
Feb 2 14:16:50 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Ascent: 0.927734
Feb 2 14:16:50 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Descent: -0.218262
Feb 2 14:16:50 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Leading: 0.003906
Feb 2 14:16:50 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Avg Advance: 0.000000
Feb 2 14:16:50 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Max Advance: 1.015137
Feb 2 14:16:50 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Stem Width: 0.000000
Feb 2 14:16:50 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Stem Height: 0.000000
Feb 2 14:16:50 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Cap Height: 0.723000
Feb 2 14:16:50 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: X Height: 0.524000
Feb 2 14:16:52 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Bad font: Arial-Bold
Feb 2 14:16:52 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Good font: Arial
Feb 2 14:16:52 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Ascent: 0.927734
Feb 2 14:16:52 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Descent: -0.218262
Feb 2 14:16:52 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Leading: 0.003906
Feb 2 14:16:52 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Avg Advance: 0.000000
Feb 2 14:16:52 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Max Advance: 1.015137
Feb 2 14:16:52 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Stem Width: 0.000000
Feb 2 14:16:52 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Stem Height: 0.000000
Feb 2 14:16:52 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: Cap Height: 0.723000
Feb 2 14:16:52 Sand [0x0-0x76a76a].org.neooffice.NeoOffice[97954]: X Height: 0.524000
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sardisson
Town Crier
Town Crier


Joined: Feb 01, 2004
Posts: 4588
PostPosted: Tue Feb 02, 2010 12:56 pm    Post subject:
Looks like Arial's bold face (Arial-Bold) is bad.

Smokey
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11949
PostPosted: Tue Feb 02, 2010 1:12 pm    Post subject:
Smokey is correct that your Arial Bold font is bad. But interestingly your Arial Regular font is OK. On my machine, these two fonts are in the same .ttf file.

Can you launch the /Applications/Font Book application, expand the Arial font in the Font column, select Arial's Bold entry, and do the following steps?:

1. Select the Font Book application's Preview :: Show Font Info menuand tell copy the "Location" and "Unique name" fields into this forum topic?

2. Select the Font Book application's Edit :: Disable Arial Bold menu and restart NeoOffice. Does the bug stop occurring? If not, can you paste a new set of Console messages into this forum topic?

Patrick
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