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James3359
The Merovingian
Joined: Jul 05, 2005
Posts: 685
Location: North West England
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 Posted: Sat Jun 06, 2009 5:31 am Post subject: 'Silent' crash when undoing large paste in HTML document |
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I opened an HTML document and was undoing a paste into a table in that document when NeoOffice crashed silently. Crash log is attached.
NeoOffice 3.0 Patch 2 iBook 1.33 GHz 512 MB PowerPC G4, OS X 10.4.11 |
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narf
The Anomaly
Joined: Jan 21, 2007
Posts: 1075
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| Posted: Sat Jun 06, 2009 7:27 am Post subject: Re: 'Silent' crash when undoing large paste in HTML document |
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| James3359 wrote: | | I opened an HTML document and was undoing a paste into a table in that document when NeoOffice crashed silently. |
Can you give us exact steps, including a sample document if necessary, to reproduce the crash? I have not been able to reproduce it on my system.
--fran |
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pluby
The Architect
Joined: Jun 16, 2003
Posts: 11949
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| Posted: Sat Jun 06, 2009 7:42 am Post subject: Re: 'Silent' crash when undoing large paste in HTML document |
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| narf wrote: | | Can you give us exact steps, including a sample document if necessary, to reproduce the crash? I have not been able to reproduce it on my system. |
Also, were you using the latest NeoOffice 3.0 test patch? If not, can you install NeoOffice 3.0 Patch 3 that I released a few minutes ago and see if you can reproduce the crashing with that patch?
Patrick |
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James3359
The Merovingian
Joined: Jul 05, 2005
Posts: 685
Location: North West England
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| Posted: Sat Jun 06, 2009 10:32 pm Post subject: |
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I have now tried this again. First checking the repeatability of the crash with Patch 2 and then trying again after installing Patch 3. Unfortunately it is still occurring.
Here are the steps to reproduce:- In NO, open the attached html and odt files.
- In the html file select all the contents of the diary table.
- In the odt file select all the contents of the table. Go back to the html file and use Cmd-Shift-V for Paste Special and choose Unformatted text.
- The paste takes quite a while to execute, when it is finished use Cmd-Z to undo the paste.
- At this point NO crashes silently.
I don't know if there is value in attaching lots of crash logs, but here they are anyway. Crash Log 2 was me verifying the repeatability of the crash in Patch 2 Crash Logs 3 & 4 (in the next post) are me reproducing it with Patch 3 installed. |
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James3359
The Merovingian
Joined: Jul 05, 2005
Posts: 685
Location: North West England
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| Posted: Sat Jun 06, 2009 10:33 pm Post subject: |
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| Crash Logs 3 & 4 as promised |
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narf
The Anomaly
Joined: Jan 21, 2007
Posts: 1075
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| Posted: Sun Jun 07, 2009 9:05 am Post subject: |
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Thank you for providing the sample documents and the steps to reproduce the crash. I can also reproduce the crash on my G5 running 10.4.11.
I have opened bug 3488 to track this. When there is status to report from the bug, it will be posted here.
--fran |
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pluby
The Architect
Joined: Jun 16, 2003
Posts: 11949
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pluby
The Architect
Joined: Jun 16, 2003
Posts: 11949
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| Posted: Tue Jun 09, 2009 10:54 pm Post subject: |
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Ooops. Ignore my last post. I have not fixed this yet. I had forgotten that I need to paste as unformatted text to reproduce this bug. 
Patrick |
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pluby
The Architect
Joined: Jun 16, 2003
Posts: 11949
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| Posted: Mon Jun 15, 2009 6:15 pm Post subject: |
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OK. I think that I have fixed this bug. Can you install the following test patch and tell us if the bug is fixed for you?:
Intel:
http://joe.neooffice.org/test/NeoOffice-3.0-Patch-3-Test-2-Intel.dmg
PowerPC:
http://joe.neooffice.org/test/NeoOffice-3.0-Patch-3-Test-2-PowerPC.dmg
BTW. This was a particularly nasty bug. I found that the cause is that the OpenOffice.org 3.0.1 code cannot properly always handle the case where a "#" character is at the end of a line so I fixed this bug by a hack: when OpenOffice.org asks NeoOffice's code which characters in a paragraph will fit on a line of a given length and a "#" character would be the last character in that line, the NeoOffice code now pushes all trailing "#" characters to the next line.
Patrick |
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James3359
The Merovingian
Joined: Jul 05, 2005
Posts: 685
Location: North West England
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| Posted: Tue Jun 16, 2009 8:52 am Post subject: |
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Well done Patrick for tracking down this obscure bug and fixing it. I can confirm that it has solved the problem for me. As you may have appreciated the Paste Unfomatted text was a mistake (and takes a long time to execute on my machine), hence the Cmd-Z to undo it - so I have been avoiding making that mistake. Many thanks again for fixing this.
James |
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narf
The Anomaly
Joined: Jan 21, 2007
Posts: 1075
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| Posted: Thu Jun 18, 2009 7:37 am Post subject: |
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FYI. The fix for this bug is included in NeoOffice 3.0 Patch 4. You can download the patch from the following URL:
http://www.neooffice.org/neojava/patch.php
--fran |
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