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NeoOffice :: View topic - NO 3.0.2 EA very slow?
NO 3.0.2 EA very slow?
 
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mds
Operator


Joined: Sep 25, 2009
Posts: 43
Location: Switzerland

PostPosted: Sun Jan 03, 2010 8:24 am    Post subject: NO 3.0.2 EA very slow?

NO 3.0.2 EA runs very slow on my Mac (in spite of NO 3.0.1). It takes for example about 25-30 seconds to get the save dialogue for the first time, i.e. I press Command-S and have to wait about 25-30 seconds to see the save dialogue. Many other actions are also very slow.

Is there a known issue with NO 3.0.2 EA and speed?

Martin
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hi_RAM
Councilperson


Joined: Feb 16, 2006
Posts: 163
Location: 48°51 N 2° 21 E

PostPosted: Sun Jan 03, 2010 9:17 am    Post subject:

It could be useful if you indicate your mac model, system…
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Patrick G4 2x867, 2 Go, 10.4.11...
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mds
Operator


Joined: Sep 25, 2009
Posts: 43
Location: Switzerland

PostPosted: Sun Jan 03, 2010 9:45 am    Post subject:

hi_RAM wrote:
It could be useful if you indicate your mac model, system…
MacBook Pro 5,3, i.e. a +/- up-todate MacBook with Core2Duo CPU and 4 GB RAM, Mac OS X is up-to-date too (10.6.2).

Martin
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11949

PostPosted: Sun Jan 03, 2010 10:07 am    Post subject: Re: NO 3.0.2 EA very slow?

mds wrote:
NO 3.0.2 EA runs very slow on my Mac (in spite of NO 3.0.1). It takes for example about 25-30 seconds to get the save dialogue for the first time, i.e. I press Command-S and have to wait about 25-30 seconds to see the save dialogue. Many other actions are also very slow.

Is there a known issue with NO 3.0.2 EA and speed?


Pressing Command-S in a new, unsaved document shows the native Save dialog immediately for me on my old PowerPC machine so I suspect that some other application is hogging CPU or memory.

Can you launch the /Applications/Utilities/Activity Monitor application and click on the "% CPU" column so that it is sorted from highest to lowest. Are there any applications other than NeoOffice that are using more than 1% CPU in the list? If so, does the speed improve when you quit those applications?

Patrick
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11949

PostPosted: Sun Jan 03, 2010 10:45 am    Post subject:

One more thing, if NeoOffice is still running slow after quitting any other applications that are using more than 1% CPU, the next thing to check for is system hacks. System hacks inject themselves into every running application and we have found that some system hacks can slow NeoOffice way down.

To check for system hacks, launch the /Applications/Utilities/Terminal application, paste the following commands into the Terminal window, press the Return key, and copy the output into this forum topic:

Code:
ls -l ~/Library/InputManagers
ls -l ~/Library/Application\ Support
ls -l /Library/InputManagers
ls -l /Library/Application\ Support


Patrick
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mds
Operator


Joined: Sep 25, 2009
Posts: 43
Location: Switzerland

PostPosted: Mon Jan 04, 2010 4:49 am    Post subject:

I was able to identify 'Time Machine' as the cause of the problem.

Some applications including NeoOffice and Mozilla Firefox seem to heavily depend on hard drive resources and tend to slow down if another application already uses the hard drive.

Martin
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ovvldc
Captain Naiobi


Joined: Sep 13, 2004
Posts: 2352
Location: Zürich, CH

PostPosted: Mon Jan 04, 2010 6:43 am    Post subject:

Fair enough. Time Machine's resource use should go down after it synched the latest batch of files.

Best wishes for 2010,
Oscar

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"What do you think of Western Civilization?"
"I think it would be a good idea!"
- Mohandas Karamchand Gandhi
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11949

PostPosted: Mon Jan 04, 2010 10:52 am    Post subject:

mds wrote:
I was able to identify 'Time Machine' as the cause of the problem.

Some applications including NeoOffice and Mozilla Firefox seem to heavily depend on hard drive resources and tend to slow down if another application already uses the hard drive.


This sounds like Time Machine has set a lock on an application's preference files during backup and then, when the application tries to lock the file (in order to make changes to the file safely), the application is blocked until Time Machine releases the lock.

For example, when you display the native Save dialog in NeoOffice, the Mac OS X Save dialog code grabs a lock on the ~/Library/Preferences/org.neooffice.NeoOffice.plist file as that is where it saves data from the last time that you displayed the dialog. If Time Machine has the lock on that file, NeoOffice will block until Time Machine releases the lock on that file.

Patrick
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