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NeoOffice :: View topic - Donation e-mail receipt
Donation e-mail receipt
 
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11949

PostPosted: Fri Feb 05, 2010 9:06 am    Post subject: Donation e-mail receipt

Recently, I undated the donation receipt that a donor receives when they donate. In this new version, I have both English and French in that hope that our donors will be able to read one of those two languages.

Can anyone review my French wording? Also, does anyone think that we should another language?

My main goal is to give donors links to the support page and the download page so that they know where to go as there has apparently been a surge in new NeoOffice users with this release and several were asking for where do the call for support. I am hoping that I don't need to explicitly put "we don't provide direct e-mail or phone support" but if you think the e-mail or the support page does not make that clear, let me know what wording you think we are missing.

Below is the new version of the e-mail that we send out.

Thanks,

Patrick


Quote:
English
-------

This is an automatically generated e-mail.

Thank you for your NeoOffice donation. As a result of contributions from people like yourself, we are able to fund many of the operating expenses that are required to keep the NeoOffice project running.

You can download NeoOffice 3.0.2 from the following link:

http://www.neooffice.org/neojava/maindownload.php

If you have any problems, a list of suggested steps for finding an answer for a problem as fast as possible is available on the NeoOffice Support page:

http://www.neooffice.org/neojava/contact.php

The NeoOffice project is funded entirely by donations from our users. Since over half of our donations come from a small percentage of our users, we give special services to our most generous donors. A list of the special services is available on the NeoOffice Donations page:

http://www.neooffice.org/neojava/donate.php

The NeoOffice Team


Français
--------

Ceci est un e-mail généré automatiquement.

Merci de votre don à NeoOffice. Grâce aux contributions de personnes comme vous, nous sommes à même de financer une bonne partie des dépenses de fonctionnement qui sont nécessaires pour garder le projet NeoOffice actif.

Vous pouvez télécharger NeoOffice 3.0.2 à partir du lien suivant :

http://www.neooffice.org/neojava/maindownload.php

Si vous rencontrez un problème, une liste d'étapes pour trouver la solution le plus rapidement possible est disponible sur la page Support de NeoOffice:

http://www.neooffice.org/neojava/contact.php

Le projet NeoOffice est financé entièrement grâce aux dons de nos utilisateurs. Comme plus de la moitié des dons proviennent d'un petit pourcentage de nos utilisateurs, nous réservons des services spéciaux à nos plus généreux donateurs. Une liste de les services réservés est disponible sur la page Dons pour NeoOffice :

http://www.neooffice.org/neojava/donate.php

L'équipe NeoOffice


Edit by pluby: Updated e-mail text to include translations in this forum topic
Edit 2 by pluby: Recopied the entire e-mail as Samwise noticed errors in my previous manual edit


Last edited by pluby on Fri Feb 24, 2012 9:52 am; edited 6 times in total
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Samwise
Captain Naiobi


Joined: Apr 25, 2006
Posts: 2315
Location: Montpellier, France

PostPosted: Fri Feb 05, 2010 2:22 pm    Post subject: Re: Donation e-mail receipt

Quote:
Français
--------

Merci pour votre don à NeoOffice. Grâce aux contributions de personnes comme vous, nous sommes à même de financer une bonne partie des dépenses de fonctionnement qui sont nécessaires pour garder le projet NeoOffice actif.

Vous pouvez télécharger NeoOffice 3.0.2 à partir du lien suivant :

http://www.neooffice.org/neojava/maindownload.php

Si vous rencontrez un problème, une liste d'étapes pour trouver la solution le plus rapidement possible est disponible sur la page Support de NeoOffice:

http://www.neooffice.org/neojava/contact.php

Le projet NeoOffice est financé entièrement grâce aux dons de nos utilisateurs. Comme plus de la moitié des dons proviennent d'un petit pourcentage de nos utilisateurs, nous réservons des services spéciaux à nos plus généreux donateurs. Une liste de les services réservés est disponible sur la page Dons pour NeoOffice :

http://www.neooffice.org/neojava/donate.php


Patrick, Fran, Ed, et Tim
L'équipe NeoOffice


I made a few modifications (in bold and underlined).

Also, I noticed that many of the French translations of the pages you link to aren't entirely up to date (but I don't have enough time to translate them right now).

Edit: Reverted one of my modifications.
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11949

PostPosted: Fri Feb 05, 2010 2:43 pm    Post subject: Re: Donation e-mail receipt

Samwise wrote:
I made a few modifications (in bold and underlined).


Thank you for the translations. I have put them into the donation receipt e-mail.

Samwise wrote:
Also, I noticed that many of the French translations of the pages you link to aren't entirely up to date (but I don't have enough time to translate them right now).


I found all of the places of the main website that had the same errors as the e-mail had and I correct those errors as well. The corrections are now on the website. Hopefully that reduces the number of incorrect French translations on the main website.

Patrick
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Samwise
Captain Naiobi


Joined: Apr 25, 2006
Posts: 2315
Location: Montpellier, France

PostPosted: Fri Feb 05, 2010 6:33 pm    Post subject:

There still seem to be plenty of untranslated paragraphs. I may look into translating them when I have more time.
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sardisson
Town Crier
Town Crier


Joined: Feb 01, 2004
Posts: 4588

PostPosted: Fri Feb 05, 2010 11:40 pm    Post subject:

Samwise wrote:
There still seem to be plenty of untranslated paragraphs. I may look into translating them when I have more time.

Yes, I noticed when updating the "NeoOffice" page in the wiki a few weeks ago that the French version of the Support page had a couple of paragraphs that I was copying that were still in English.

Smokey

_________________
"[...] whether the duck drinks hot chocolate or coffee is irrelevant." -- ovvldc and sardisson in the NeoWiki
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11949

PostPosted: Sun Feb 07, 2010 3:00 pm    Post subject:

FYI. I updated my first post in this thread to include Samwise's translations.

Patrick


Last edited by pluby on Fri Feb 24, 2012 9:52 am; edited 1 time in total
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Samwise
Captain Naiobi


Joined: Apr 25, 2006
Posts: 2315
Location: Montpellier, France

PostPosted: Sun Feb 07, 2010 3:14 pm    Post subject: Re: Donation e-mail receipt

Patrick, your updated post was still missing some of my modifications so I added the new paragraph to my translation rather than translating your updated first post directly.

Quote:
Français
--------

Merci pour votre don à NeoOffice. Grâce aux contributions de personnes comme vous, nous sommes à même de financer une bonne partie des dépenses de fonctionnement qui sont nécessaires pour garder le projet NeoOffice actif.

Vous pouvez télécharger NeoOffice 3.0.2 à partir du lien suivant :

http://www.neooffice.org/neojava/maindownload.php

Si vous rencontrez un problème, une liste d'étapes pour trouver la solution le plus rapidement possible est disponible sur la page Support de NeoOffice:

http://www.neooffice.org/neojava/contact.php

Le projet NeoOffice est financé entièrement grâce aux dons de nos utilisateurs. Comme plus de la moitié des dons proviennent d'un petit pourcentage de nos utilisateurs, nous réservons des services spéciaux à nos plus généreux donateurs. Une liste de les services réservés est disponible sur la page Dons pour NeoOffice :

http://www.neooffice.org/neojava/donate.php

L'équipe NeoOffice


Edit: Match the latest text more closely.


Last edited by Samwise on Sun Feb 07, 2010 3:39 pm; edited 1 time in total
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11949

PostPosted: Sun Feb 07, 2010 3:35 pm    Post subject: Re: Donation e-mail receipt

Samwise wrote:
Patrick, your updated post was still missing some of my modifications so I added the new paragraph to my translation rather than translating your updated first post directly.


Thanks for checking my post. Since my manual edit of the post was incomplete, I recopied the entire e-mail into my post so that the post now includes all of the changes that were made.

Patrick
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