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NeoOffice :: View topic - Export to pdf bug with 3.1.1, 3.0.2 (not with 2.2.6)
Export to pdf bug with 3.1.1, 3.0.2 (not with 2.2.6)
 
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hi_RAM
Councilperson


Joined: Feb 16, 2006
Posts: 163
Location: 48°51 N 2° 21 E

PostPosted: Mon May 03, 2010 7:53 am    Post subject: Export to pdf bug with 3.1.1, 3.0.2 (not with 2.2.6)

A friend of mine had a problem with export to pdf in Neo 3.0.2

I ask her to send me the file… I had a test with 2.2.6 not problem… so I try with 3.1.1 same bug…

I could find that it is a single type that cause that bug !

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Patrick G4 2x867, 2 Go, 10.4.11...
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11949

PostPosted: Mon May 03, 2010 8:48 am    Post subject:

I can reproduce this bug as well and the bug is definitely triggered by the one "no glyph found" glyph (the glyph that looks like a rectangle).

I will investigate this bug and I hope to be able to fix it before we release NeoOffice 3.1.1. I have created bug 3600 to track this bug and when I have a fix, I will post links to a test patch for you to try.

Patrick
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James3359
The Merovingian


Joined: Jul 05, 2005
Posts: 685
Location: North West England

PostPosted: Mon May 03, 2010 8:50 am    Post subject:

I think the problem is the character between "Rose" and "Carmin". It is not a space nor a regular printable character. It appears to be an ASCII Control Character. As far as I can tell it is the ASCII Null character (ASCII Code 0). This is probably what is causing PDF Export to choke. If you replace the character between "Rose" and "Carmin" with a normal space then export to PDF seems to work fine. [Cross-posted with Patrick]
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Graphics Intel HD Graphics 4000 512 MB
OS X 10.9.3 (13D65)
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11949

PostPosted: Mon May 03, 2010 9:10 am    Post subject:

James3359 wrote:
I think the problem is the character between "Rose" and "Carmin". It is not a space nor a regular printable character. It appears to be an ASCII Control Character. As far as I can tell it is the ASCII Null character (ASCII Code 0). This is probably what is causing PDF Export to choke. If you replace the character between "Rose" and "Carmin" with a normal space then export to PDF seems to work fine. [Cross-posted with Patrick]


James3359 is correct and deleting the "no glyph found" rectangle is a good workaround. I still need to fix the bug as NeoOffice should export that same "no glyph found" rectangle.

Patrick
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11949

PostPosted: Mon May 03, 2010 12:05 pm    Post subject:

I think that I have fixed this bug. Can you install the following test patch and tell us if the fix works for you?:

Intel:
http://joe.neooffice.org/test/NeoOffice-3.1.1_Beta-Patch-0-Test-3-Intel.dmg
http://joe.neooffice.org/test/NeoOffice-3.0.2-Patch-3-Test-3-Intel.dmg

PowerPC:
http://joe.neooffice.org/test/NeoOffice-3.1.1_Beta-Patch-0-Test-3-PowerPC.dmg
http://joe.neooffice.org/test/NeoOffice-3.0.2-Patch-3-Test-3-PowerPC.dmg

Patrick
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James3359
The Merovingian


Joined: Jul 05, 2005
Posts: 685
Location: North West England

PostPosted: Mon May 03, 2010 2:50 pm    Post subject:

Works for me! Very Happy

(iBook 1.33 GHz 1.5GB PowerPC G4, OS X 10.4.11 NO 3.1.1 Beta )

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Processor 2.5 GHz Intel Core i5
Memory 4 GB 1600 MHz DDR3
Graphics Intel HD Graphics 4000 512 MB
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hi_RAM
Councilperson


Joined: Feb 16, 2006
Posts: 163
Location: 48°51 N 2° 21 E

PostPosted: Mon May 03, 2010 11:47 pm    Post subject:

Works for me too (3.1 beta)

Asked my friend to test the patch on her iMac Intel and 3.02

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Patrick G4 2x867, 2 Go, 10.4.11...
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hi_RAM
Councilperson


Joined: Feb 16, 2006
Posts: 163
Location: 48°51 N 2° 21 E

PostPosted: Tue May 04, 2010 12:45 am    Post subject:

Works fine on iMac Intel, 10.4 and Neo 3.0.2 too
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Patrick G4 2x867, 2 Go, 10.4.11...
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narf
The Anomaly


Joined: Jan 21, 2007
Posts: 1075

PostPosted: Thu May 06, 2010 12:25 pm    Post subject:

FYI. The fix has been included in NeoOffice 3.0.2 Patch 4 and NeoOffice 3.1.1.

The patch can be downloaded from the NeoOffice patch download page.

NeoOffice 3.1.1 is currently available for Early Access program members and can be downloaded from the NeoOffice Early Access Program download page.

Fran
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