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NeoOffice :: View topic - Account issues
Account issues
   NeoOffice Forum Index -> NeoOffice Mobile Support
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Blue Pill

Joined: Jan 04, 2012
Posts: 1

PostPosted: Wed Jan 04, 2012 2:47 am    Post subject: Account issues


I can not create an account from my mobile devices.
It takes me through all the steps, and when accepted terms and conditions it gives an error message saying it incurred a problem creating account.

Please assist

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The Architect
The Architect

Joined: Jun 16, 2003
Posts: 11949

PostPosted: Wed Jan 04, 2012 8:56 am    Post subject:

I am able to create an account in our test system with my Android Nexus One phone so can you answer the following questions to help us reproduce the error that you are seeing?:

1. What is the exact error message that you are seeing?

2. Which mobile device are you using? Specifically, is it an Apple iOS device (iPhone or iPad) or an Android type of device?

3. If you launch NeoOffice on a Mac OS X machine, select the Mobile :: Open NeoOffice Mobile menu, and try to create an account, do you get the same error?

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