Posted: Tue Mar 13, 2012 7:13 pm Post subject: Support page translation request
Ed and I rewrote part of the main website's support page to better describe the fact that $100 donors get direct support from the NeoOffice engineers as the previous wording was vague and made it sound like you only get to post to a user forum.
If anyone can translate the following, I will promptly post your translations to the main website. Note: I have underlined any text that is a link on the main website.
Patrick
Quote:
Direct support from the NeoOffice engineers
While many software products offload support to community forums that are not staffed by software engineers, the NeoOffice engineers believe in a different approach: the NeoOffice engineers handle all support requests directly. By working directly on support problems, in many cases we can fix critical crashing and hanging bugs as fast as possible. Since Patrick Luby and Edward Peterlin are the only engineers available that have the skills to work on the NeoOffice code, we can only provide support to users who have donated US$100 (or €70 or £60 or CA$100 or AU$100 or ¥8334) or more within the last year.
Users who have donated US$100 (or €70 or £60 or CA$100 or AU$100 or ¥8334) or more within the last year can post in any of our NeoOffice forums. After you post a question or bug in our NeoOffice Support forum, the NeoOffice engineers will handle your support request directly.
Also, we updated the donor services part of the donations page:
Quote:
Direct support from the NeoOffice engineers
Users who have donated US$100 (or €70 or £60 or CA$100 or AU$100 or ¥8334) or more within the last year can get support directly from the NeoOffice engineers.
Posted: Sat Mar 17, 2012 4:08 am Post subject: Re: Support page translation request
Quote:
Directe ondersteuning van de programmeurs van NeoOffice
Veel software pakketten verwijzen voor ondersteuning door naar gebruikersfora die niet door de programmeurs bezocht worden. De programmeurs van NeoOffice geloven in een andere aanpak: de programmeurs NeoOffice behandelen alle verzoeken om ondersteuning zelf. Door zelf te werken aan ondersteuning kunnen we in veel gevallen kritieke problemen met stabiliteit en vastlopen zo snel mogelijk verhelpen.
Omdat Patrick Luby en Edward Peterlin de enige programmeurs zijn met de vaardigheden om aan de NeoOffice code te werken kunnen we deze ondersteuning alleen bieden aan gebruikers die in het afgelopen jaar €70 (of US$100 £60 of CA$100 of AU$100 of ¥8334) of meer hebben gedoneerd.
Gebruikers die in het afgelopen jaar US$100 (of €70 of £60 of CA$100 of AU$100 of ¥8334) of hebben gedoneerd kunnen in al onze NeoOffice forums berichten achterlaten. Nadat u een vraag achterlaat of een fout meldt in ons NeoOffice Support forum, zullen de NeoOffice programmeurs in verzoek on ondersteuning direct behandelen.
Directe ondersteuning van de programmeurs van NeoOffice.
...
There is also a yellow box at the top that need a little tweaking because the first sentence is incomplete:
Quote:
De weinige giften die wij ontvangen leveren net genoeg geld op voor één programmeur. We moeten alle ontwikkeling van NeoOffice, reparaties van fouten en ondersteuning uit die beperkte menskracht halen. Omdat ontwikkelen en fouten repareren een fors deel van onze tijd opnemen, kunnen wij alleen problemen oplossen voor onze meest gulle gevers.
And the twitter link is not translated:
Quote:
Volg ons via Twitter @NeoOffice
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