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NeoOffice :: View topic - 3.3b2 crash while idle in background
3.3b2 crash while idle in background
 
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11882
Location: California, USA

PostPosted: Tue Aug 07, 2012 8:48 am    Post subject: Reply with quote

pluby wrote:
Based on the above, I can't rule out that the crashes aren't due to instability in the 10.7.5 developer seed that you are using. If you launch the /Applications/Utilities/Console application and search for "org.neooffice.NeoOffice" or "soffice.bin", are there any messages? If so, can you post them?


After you look for any Console messages, can you reboot your machine in "Safe Boot" mode using the steps in this Apple technote?

What Safe Boot does is described in detail in this technote, but what I am most interested is whether the disk repair step and/or excluding loading all non-Apple kernel extensions stops the crashing.

If the crashing does not occur in Safe Boot mode, then reboot normally and tell us if the crashing resumes.

Patrick
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11882
Location: California, USA

PostPosted: Wed Aug 08, 2012 8:21 am    Post subject: Reply with quote

In addition to rebooting your machine in Safe Boot mode, can you install NeoOffice 3.3 Beta 2 Patch 1 which you can download from the NeoOffice 3.3 Beta 2 patch download page and tell us if NeoOffice still crashes in either Safe Boot mode or regular mode?

Patrick
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