Bug in page format control

[thorby]

OK, this is clearly a bug which is present in NeoOffice OSX but does not occur in OOo 2.2 under WinXP or OOo 2.1 under Ubuntu Linux (let's hear it for Parallels!). Easy to demonstrate:

1. Open a new default document
   
2. Type 5 or 6 lines of any text
   
3. Select Format > Page... and click [Page] tab
   
4. Page Top Margin currently 0.79", set it to 0.25"
   
5. Click OK, get message "The margin settings are out of print range/ Do you still want to apply these settings", Click YES
   
6. Click icon for Print Preview -- looks great!
   
7. Return to document view
   
8. Select File > Print (or click print icon)
   
9. Click Preview for OS X preview
   
10. Click OK
    
11. Observe that the first two lines have been cropped from your printout!
    

It is not possible to set a top margin of less than 0.55" in this version of NeoOffice; if you do, the top of the text is cropped. It is possible to do this in other versions of OOo 2.x.

I do not have an ID for entering a bug, I would appreciate it someone else could verify this and enter it.

Thanks,

Dave Cortesi

[valterb]

First of all, remember that NeoOffice 2.1 is based on OpenOffice.org 2.1 codebase of and not 2.2.

This seems to be a bug we have already seen and it is been fixed with patch 1. Have you downloaded it?

Valter

[thorby]

Thank you for pointing out patch 1. With it installed, the message is gone but the cropping remains. Follow this procedure to see a failure:

1. Open a new default text document
2. type a few lines of anything
3. Format > Page...
4. Set top margin to 0.25 (no message about bad margins; this is a change from before patch 1)
5. Click print preview: looks great!
6. File > Print and click Mac OS Preview button
7. Observe that the top lines of text have been cropped!

Note you can use File > Printer Settings and select "Any Printer," the symptom is the same, hence this is not unique to my Epson.

If you use File > Export as PDF, and view the exported PDF, again it looks fine with the 0.25" top margin and all text in place -- as with preview. But going through the print process causes cropping.

[pluby]

[thorby]