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Malke Blue Pill
Joined: Feb 09, 2008 Posts: 4
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Posted: Sat Feb 09, 2008 2:09 pm Post subject: After Patch 10 will only print to default printer |
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I applied Patch 10 and now NeoOffice will only print to my default printer. The second printer is an HP 6940 and prints fine from all other applications. I'm on Leopard 10.5.1. I know it's the patch because I could print to the HP yesterday before I installed Patch 10.
I did search the forum for this issue but see the solution was to apply Patch 8, so this is not going to work.
Do I need to reinstall NeoOffice?
Thanks! |
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pluby The Architect
Joined: Jun 16, 2003 Posts: 11949
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Posted: Sat Feb 09, 2008 2:11 pm Post subject: Re: After Patch 10 will only print to default printer |
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Malke wrote: | Do I need to reinstall NeoOffice? |
Nope. You just need to try the test patch listed at the end of bug 2908.
Patrick |
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Malke Blue Pill
Joined: Feb 09, 2008 Posts: 4
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Posted: Sat Feb 09, 2008 3:11 pm Post subject: |
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I throw myself at your feet in deepest gratitude. It worked! Thank you, thank you, thank you. |
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pluby The Architect
Joined: Jun 16, 2003 Posts: 11949
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Posted: Sat Feb 09, 2008 4:35 pm Post subject: |
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Malke wrote: | I throw myself at your feet in deepest gratitude. It worked! Thank you, thank you, thank you. |
Don't thank me too much. After all, I created the bug in the first place when I tried to fix bug 2900 for Mac OS X 10.3.9 machines.
BTW, I forgot to mention that there is a simple workaround that does not require installing the test patch. The workaround is to use the following steps:
1. Select the File :: Print menu (or press the Print toolbar icon) to display the native print dialog
2. Press the Preview button instead of the Print button to have your document display in the Preview application
3. Select File :: Print in the Preview application, select the printer, and press the Print button.
Patrick |
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pluby The Architect
Joined: Jun 16, 2003 Posts: 11949
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Posted: Mon Feb 11, 2008 11:47 am Post subject: |
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FYI. I included the fix for this bug in NeoOffice 2.2.2 Patch 11.
Patrick |
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Cunamara Sentinel
Joined: Nov 22, 2007 Posts: 22
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Posted: Mon Feb 11, 2008 4:50 pm Post subject: |
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This one worked differently than my experience with previous printing bugs. In previous cases, NeoOffice would print to HP printers (my default printer is an HP) but not others.
With Patch 10, it would not print to my default printer but only to the first printer I happened to use after updating to Patch 10. Whenever I tried to print subsequently, no matter what printer I tried to select in the print dialog NeoOffice would open the wrong printer- which of course would then complain that "the printer is not responding." This would also happen when printing through Preview if I used the "Print" button at the bottom of Preview's window; I had to use the Preview print dialog to get the job sent to the correct printer.
I'll install Patch 11 and see how that goes. If it doesn't fix it, I'll post an addendum. |
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