| View previous topic :: View next topic |
| Author |
Message |
hi_RAM
Councilperson
Joined: Feb 16, 2006
Posts: 163
Location: 48°51 N 2° 21 E
|
 Posted: Thu Jun 25, 2009 2:42 am Post subject: |
|
Sorry for my bad English,
I made 6 tests…
First Neo 3 freeze, force to quit, relaunch
Second No problem, the file was saved…
3d Error message after 2 or 3 minutes… (I don't remember if I had to re login)
4th retry, Error message after 2 or 3 minutes…
Then I log off NeoOffice mobile, quit Neo, relaunch and login again
5th test… Error message after 2 or 3 minutes…
6th and last test File saved… no problem…
_________________
Patrick G4 2x867, 2 Go, 10.4.11... |
|
| Back to top |
|
 |
pluby
The Architect
Joined: Jun 16, 2003
Posts: 11949
|
|
| Back to top |
|
|
pluby
The Architect
Joined: Jun 16, 2003
Posts: 11949
|
| Posted: Wed Jul 22, 2009 10:35 am Post subject: |
|
hi_RAM,
Have you had a chance to try the latest test patch? If so, does it fix your Wi-fi problems?
Patrick |
|
| Back to top |
|
|
hi_RAM
Councilperson
Joined: Feb 16, 2006
Posts: 163
Location: 48°51 N 2° 21 E
|
| Posted: Thu Jul 23, 2009 12:24 am Post subject: |
|
It seems for work fine… no problem with the upload of 2 files about 200K
I will have a try latter in the day… because if I remember it was at 5 or 6 PM for me… that I had some problems…
_________________
Patrick G4 2x867, 2 Go, 10.4.11... |
|
| Back to top |
|
|
hi_RAM
Councilperson
Joined: Feb 16, 2006
Posts: 163
Location: 48°51 N 2° 21 E
|
| Posted: Thu Jul 23, 2009 6:29 am Post subject: |
|
I made new test (3 PM) one failed, one good…
But when I want to use NeoOffice, clicking in NeoOffice window or menu when uploading Neo freezes
I join sample, Crash report,etc…
_________________
Patrick G4 2x867, 2 Go, 10.4.11... |
|
| Back to top |
|
|
pluby
The Architect
Joined: Jun 16, 2003
Posts: 11949
|
|
| Back to top |
|
|
hi_RAM
Councilperson
Joined: Feb 16, 2006
Posts: 163
Location: 48°51 N 2° 21 E
|
| Posted: Fri Jul 24, 2009 2:16 am Post subject: |
|
No problem with patch 5 test 6
_________________
Patrick G4 2x867, 2 Go, 10.4.11... |
|
| Back to top |
|
|
hi_RAM
Councilperson
Joined: Feb 16, 2006
Posts: 163
Location: 48°51 N 2° 21 E
|
| Posted: Fri Jul 24, 2009 3:47 am Post subject: |
|
First test on iMac Intel Neo 3
2d test on my PPC Neo 3 Crash (I have some haxies but NeoOffice is diseabled in Application Enhencer Master list…)
_________________
Patrick G4 2x867, 2 Go, 10.4.11...
Last edited by hi_RAM on Fri Jul 24, 2009 5:55 am; edited 1 time in total |
|
| Back to top |
|
|
Samwise
Captain Naiobi
Joined: Apr 25, 2006
Posts: 2315
Location: Montpellier, France
|
| Posted: Fri Jul 24, 2009 4:26 am Post subject: |
|
| hi_RAM wrote: | | 2d test on my PPC Neo 3 Crash (I have some haxies but NeoOffice is diseabled in Application Enhencer Master list…) |
That's what's so great (in a bad way) about haxies. NeoOffice may be excluded in your APE master list, but some haxies still manage to inject their code in NeoOffice, as shown in your crash log:
| Code: |
[…]
0xba33000 - 0xba35fff com.unsanity.menuextraenabler 1.0.3 /Library/InputManagers/Menu Extra Enabler/Menu Extra Enabler.bundle/Contents/MacOS/Menu Extra Enabler
0xba3f000 - 0xba40fff com.diagonal.DiagonalInput 1.2.0 /Users/XXXXXXXXx/Library/InputManagers/DiagonalInput/DiagonalInput.bundle/Contents/MacOS/DiagonalInput
0xba44000 - 0xba4dfff com.unsanity.smartcrashreports Smart Crash Reports version 1.5 (1.5) /Library/InputManagers/Smart Crash Reports/Smart Crash Reports.bundle/Contents/MacOS/Smart Crash Reports
[…]
0xd730000 - 0xd735fff com.stclairsoft.DefaultFolderX.osax Default Folder X Addition version 1.0 (3.0.6) /Users/XXXXXXXXx/Library/ScriptingAdditions/Default Folder X Addition.osax/Contents/MacOS/Default Folder X Addition
0xd76e000 - 0xd791fff com.stclairsoft.DefaultFolderX.CarbonPatcher 3.0.6 /Users/XXXXXXXXx/Library/PreferencePanes/Default Folder X.prefPane/Contents/Resources/Default Folder X.bundle/Contents/Resources/Carbon Patcher.bundle/Contents/MacOS/Carbon Patcher
0xd7a9000 - 0xd7acfff strop.so
[…]
0xd98c000 - 0xd9a6fff Cocoa Patcher /Users/XXXXXXXXx/Library/PreferencePanes/Default Folder X.prefPane/Contents/Resources/Default Folder X.bundle/Contents/Resources/Cocoa Patcher.bundle/Contents/MacOS/Cocoa Patcher
[…]
0xc0000000 - 0xc0012fff com.unsanity.ape 2.5.1 /Library/Frameworks/ApplicationEnhancer.framework/Versions/A/ApplicationEnhancer
[…]
|
Last edited by Samwise on Fri Jul 24, 2009 7:51 am; edited 1 time in total |
|
| Back to top |
|
|
hi_RAM
Councilperson
Joined: Feb 16, 2006
Posts: 163
Location: 48°51 N 2° 21 E
|
| Posted: Fri Jul 24, 2009 5:57 am Post subject: |
|
I never had problems with NeoOffice and these haxies… 
_________________
Patrick G4 2x867, 2 Go, 10.4.11... |
|
| Back to top |
|
|
pluby
The Architect
Joined: Jun 16, 2003
Posts: 11949
|
|
| Back to top |
|
|
hi_RAM
Councilperson
Joined: Feb 16, 2006
Posts: 163
Location: 48°51 N 2° 21 E
|
| Posted: Sat Jul 25, 2009 1:51 am Post subject: |
|
With Neo3 PPC patch 5 test 6, even without DefaultFolder, crash…
With patch 7 without or with Default Folder no crash, but I have to wait the end of save to use Neo…
But on the iMac, I was not present when my sister had 2 crashes when trying to print (she never had crash with Neo, before patch 5 test 6) after modifying word documents (editing table, modifying polices…). I will try to post a crash log later
_________________
Patrick G4 2x867, 2 Go, 10.4.11... |
|
| Back to top |
|
|
hi_RAM
Councilperson
Joined: Feb 16, 2006
Posts: 163
Location: 48°51 N 2° 21 E
|
| Posted: Sat Jul 25, 2009 3:19 am Post subject: |
|
She had a new crash after editing tables and cutting text here is the report
_________________
Patrick G4 2x867, 2 Go, 10.4.11... |
|
| Back to top |
|
|
pluby
The Architect
Joined: Jun 16, 2003
Posts: 11949
|
| Posted: Sat Jul 25, 2009 8:46 am Post subject: |
|
| hi_RAM wrote: | | With patch 7 without or with Default Folder no crash, but I have to wait the end of save to use Neo… |
That is normal. When you press the Save button in the NeoOffice Mobile window, NeoOffice is doing three saves of the current document (ODF, PDF, and HTML) and NeoOffice's underlying OpenOffice.org does not allow any changes while saving.
| hi_RAM wrote: | | But on the iMac, I was not present when my sister had 2 crashes when trying to print (she never had crash with Neo, before patch 5 test 6) after modifying word documents (editing table, modifying polices…). I will try to post a crash log later |
| hi_RAM wrote: | | She had a new crash after editing tables and cutting text here is the report |
Your sister's crash log indicates the crash is occurring in NeoOffice's underlying OpenOffice.org Writer code so I don't think that this is related to any NeoOffice Mobile changes as I never changed any Writer code for NeoOffice Mobile.
Instead, your sister's crash log indicates that shee has the following system hack installed on your machine. System hacks inject their code into all running applications and we have found that bugs in some system hack can cause applications like NeoOffice to crash in unexpected places in the code:
/Library/InputManagers/Cooliris
/Library/InputManagers/Inquisitor
/Library/InputManagers/Safari AdBlock
/Library/InputManagers/GrowlSafari
To disable these system hacks, move each of these folders to her Desktop and reboot. You can find these folders by double-clicking on the main volume icon on your desktop and, in the Finder window that appears, navigating down through the Library and InputManagers folders.
After you disable this system hack and reboot, does the crashing still occur? If so, can you attach a new crash log?
Patrick |
|
| Back to top |
|
|
hi_RAM
Councilperson
Joined: Feb 16, 2006
Posts: 163
Location: 48°51 N 2° 21 E
|
| Posted: Sat Jul 25, 2009 9:32 am Post subject: |
|
I removed the InputManagers folder…
If there is a new crash I will post the log
_________________
Patrick G4 2x867, 2 Go, 10.4.11... |
|
| Back to top |
|
|
|
