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NeoOffice :: View topic - creating account fails
creating account fails
 
This forum is locked: you cannot post, reply to, or edit topics.   This topic is locked: you cannot edit posts or make replies.    NeoOffice Forum Index -> NeoOffice Mobile Testing
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Gust
Councilperson


Joined: Oct 09, 2007
Posts: 137

PostPosted: Sat May 16, 2009 12:12 pm    Post subject: creating account fails Reply with quote

I tried but failed to create an account. The error message I got:
Code:
Warning (2): preg_match() [function.preg-match]: Compilation failed: unknown property name after \P or \p at offset 7 [/home/var/www/htdocs/neomobile-test-backup2_root/cake/cake/libs/validation.php, line 848]
Warning (512): SQL Error: 1142: DELETE command denied to user 'neomobiletest'@'localhost' for table 'accounts' [/home/var/www/htdocs/neomobile-test-backup2_root/cake/cake/libs/model/datasources/dbo_source.php, line 525]
Query: DELETE  FROM `accounts`  WHERE `accounts`.`accountid` = 12

Warning (2): Cannot modify header information - headers already sent by (output started at /home/var/www/htdocs/neomobile-test-backup2_root/cake/cake/basics.php:111) [APP/views/layouts/defaultWeb.ctp, line 8]
Warning (2): Cannot modify header information - headers already sent by (output started at /home/var/www/htdocs/neomobile-test-backup2_root/cake/cake/basics.php:111) [APP/views/layouts/defaultWeb.ctp, line 9]
Warning (2): Cannot modify header information - headers already sent by (output started at /home/var/www/htdocs/neomobile-test-backup2_root/cake/cake/basics.php:111) [APP/views/layouts/defaultWeb.ctp, line 10]
It further returned "users.add.generic.create.error".
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11882
Location: California, USA

PostPosted: Sat May 16, 2009 12:22 pm    Post subject: Reply with quote

Can you try again? The error indicated that we had not granted our application code enough permissions in the NeoOffice Mobile database. I have added the necessary permissions so this particular error should be fixed.

Patrick
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Gust
Councilperson


Joined: Oct 09, 2007
Posts: 137

PostPosted: Sat May 16, 2009 12:30 pm    Post subject: Reply with quote

Now it says:
Code:
Warning (2): preg_match() [function.preg-match]: Compilation failed: unknown property name after \P or \p at offset 7 [/home/var/www/htdocs/neomobile-test-backup2_root/cake/cake/libs/validation.php, line 848]
Warning (2): Cannot modify header information - headers already sent by (output started at /home/var/www/htdocs/neomobile-test-backup2_root/cake/cake/basics.php:111) [APP/views/layouts/defaultWeb.ctp, line 8]
Warning (2): Cannot modify header information - headers already sent by (output started at /home/var/www/htdocs/neomobile-test-backup2_root/cake/cake/basics.php:111) [APP/views/layouts/defaultWeb.ctp, line 9]
Warning (2): Cannot modify header information - headers already sent by (output started at /home/var/www/htdocs/neomobile-test-backup2_root/cake/cake/basics.php:111) [APP/views/layouts/defaultWeb.ctp, line 10]
Just as a side node: entering the picture-code is case sensitive, which does not make much sense as the code is caps-only.
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narf
The Anomaly


Joined: Jan 21, 2007
Posts: 1075

PostPosted: Sat May 16, 2009 12:53 pm    Post subject: Reply with quote

Gust wrote:
Just as a side node: entering the picture-code is case sensitive, which does not make much sense as the code is caps-only.


I have submitted bug 3476 to track this issue. I, or one of NeoOffice Mobile developers, will post back here with status.

--fran
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Gust
Councilperson


Joined: Oct 09, 2007
Posts: 137

PostPosted: Sat May 16, 2009 2:23 pm    Post subject: Reply with quote

Tried again and now managed to create an account. Will continue to test it.
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11882
Location: California, USA

PostPosted: Sat May 16, 2009 2:57 pm    Post subject: Reply with quote

Gust wrote:
Tried again and now managed to create an account. Will continue to test it.


I think that the NeoOffice Mobile window started using a different server (we have 3 to ensure high uptime). On one of them (our newest server in France), the web server was failing to load a specific PHP extension that the NeoOffice Mobile server code needs and that is what was generating all of the warnings.

I have fixed the server configuration problem and since we want to make sure that this does not happen on our other machines, I will propagate the fix to our other two machines.

Patrick
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TimT
Agent


Joined: Feb 24, 2009
Posts: 15

PostPosted: Sat May 16, 2009 3:33 pm    Post subject: Reply with quote

I think the case sensitive CATCHA issue was caused by the previous configuration issue. I believe a user can enter either an upper or lower case letter. Is anyone still having this issue?

Thanks,
-Tim
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narf
The Anomaly


Joined: Jan 21, 2007
Posts: 1075

PostPosted: Sat May 16, 2009 3:48 pm    Post subject: Reply with quote

I am able to enter the CAPTCHA using either upper case or lower case letters so it does look like it was related to the configuration issue. I will close bug 3476.

thanks --fran
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Samwise
Captain Naiobi


Joined: Apr 25, 2006
Posts: 2315
Location: Montpellier, France

PostPosted: Sat May 16, 2009 3:51 pm    Post subject: Reply with quote

TimT wrote:
I think the case sensitive CATCHA issue was caused by the previous configuration issue. I believe a user can enter either an upper or lower case letter. Is anyone still having this issue?

Thanks,
-Tim


Congratulations on your first post! Smile
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