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netocp-1
Oracle
Joined: Sep 22, 2008
Posts: 225
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 Posted: Mon Oct 12, 2009 4:57 pm Post subject: I can't download patch 2 |
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I'm trying a few days ago to download the early access patch 2 and I can't. The page always say "The page you requested was not found. Please check the download link". why?
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-Samuel -
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narf
The Anomaly
Joined: Jan 21, 2007
Posts: 1075
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| Posted: Mon Oct 12, 2009 5:14 pm Post subject: |
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Can you try getting Patch 2 from this link?:
http://www.neooffice.org/neojava/earlyaccesspatch.php
Does that work for you? If not, what error message do you get? Also, please copy and paste the url of the page because it is localized for different languages. I tried Spanish and it worked for me.
--fran |
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netocp-1
Oracle
Joined: Sep 22, 2008
Posts: 225
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| Posted: Tue Oct 13, 2009 9:32 am Post subject: What's happening? |
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I'm trying over and over again to download NeoOffice Early Access Patch 2 and also NeoOffice Early Access Patch 2 Test 1 (to enable highlight color feature) and I can't. The error message is always the same. Here I attach the image of the error message that NeoOffice Download Page always show when I want to download something.
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-Samuel -
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pluby
The Architect
Joined: Jun 16, 2003
Posts: 11949
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| Posted: Tue Oct 13, 2009 9:51 am Post subject: Re: What's happening? |
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| netocp-1 wrote: | | I'm trying over and over again to download NeoOffice Early Access Patch 2 and also NeoOffice Early Access Patch 2 Test 1 (to enable highlight color feature) and I can't. The error message is always the same. Here I attach the image of the error message that NeoOffice Download Page always show when I want to download something. |
Are you are trying to download from a Windows machine? If so, don't even try downloading anything from our site as we block all downloads from Windows machines.
Patrick |
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netocp-1
Oracle
Joined: Sep 22, 2008
Posts: 225
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| Posted: Tue Oct 13, 2009 10:08 am Post subject: ... |
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So, it means I can't download anything form NeoOffice site? at least for me this is a very bad new because I always use a windows machine to view and download NeOffice Site, because my Mac computer hasn't Internet connection.
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netocp-1
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Joined: Sep 22, 2008
Posts: 225
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| Posted: Tue Oct 13, 2009 10:13 am Post subject: ... |
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So, what can I do? Is there something I can do? 
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-Samuel -
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pluby
The Architect
Joined: Jun 16, 2003
Posts: 11949
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| Posted: Tue Oct 13, 2009 10:18 am Post subject: Re: ... |
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| netocp-1 wrote: | | So, it means I can't download anything form NeoOffice site? at least for me this is a very bad new because I always use a windows machine to view and download NeOffice Site, because my Mac computer hasn't Internet connection. |
That is correct. You cannot download from a Windows machine. This will not change as there are several reasons that we do this but the biggest reason is that when we allows downloads from Windows machine, Windows machines from all over China used so much bandwidth that we had a $600 penalty for one month of their bandwidth usage.
The only suggestion I have is for you to install Safari on your Windows machine, enable the Develop menu in Safari's preferences, and select the Develop :: User Agent :: Safari 4.0.3 Mac menu. This will cause Safari to emulate Safari on the Mac.
Patrick |
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netocp-1
Oracle
Joined: Sep 22, 2008
Posts: 225
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| Posted: Tue Oct 13, 2009 10:24 am Post subject: Re: ... |
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| pluby wrote: | | netocp-1 wrote: | | So, it means I can't download anything form NeoOffice site? at least for me this is a very bad new because I always use a windows machine to view and download NeOffice Site, because my Mac computer hasn't Internet connection. |
That is correct. You cannot download from a Windows machine. This will not change as there are several reasons that we do this but the biggest reason is that when we allows downloads from Windows machine, Windows machines from all over China used so much bandwidth that we had a $600 penalty for one month of their bandwidth usage.
The only suggestion I have is for you to install Safari on your Windows machine, enable the Develop menu in Safari's preferences, and select the Develop :: User Agent :: Safari 4.0.3 Mac menu. This will cause Safari to emulate Safari on the Mac.
Patrick |
Thanks Patrick, I will try it. I understand the reasons and I support it. I only hope it works for me.
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netocp-1
Oracle
Joined: Sep 22, 2008
Posts: 225
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| Posted: Tue Oct 13, 2009 10:45 am Post subject: Wow, Thanks God!!! |
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Thanks Patrick, I followed every step you told me and I could download succesfuly Patch 2 from Safari 
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ovvldc
Captain Naiobi
Joined: Sep 13, 2004
Posts: 2352
Location: Zürich, CH
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| Posted: Tue Oct 13, 2009 4:01 pm Post subject: |
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One for the Wiki, perhaps?
-Oz
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"I think it would be a good idea!"
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pluby
The Architect
Joined: Jun 16, 2003
Posts: 11949
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| Posted: Tue Oct 13, 2009 7:18 pm Post subject: |
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I found a more direct way to handle this problem: I created a new error page and made our site redirect to the following URL which is much more explicit as to why the download fails:
http://www.neooffice.org/neojava/403maconly.php
Patrick |
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netocp-1
Oracle
Joined: Sep 22, 2008
Posts: 225
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| Posted: Wed Oct 14, 2009 9:28 am Post subject: I think so... |
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| ovvldc wrote: | One for the Wiki, perhaps?
-Oz |
I think is a great idea to post this problem into NeoWiki, so that users can find this problem and can know how to solve it.
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pluby
The Architect
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| Posted: Wed Oct 14, 2009 9:48 am Post subject: Re: I think so... |
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| netocp-1 wrote: | | ovvldc wrote: | One for the Wiki, perhaps?
-Oz |
I think is a great idea to post this problem into NeoWiki, so that users can find this problem and can know how to solve it. |
I disagree. The purpose of this restriction was to stop the massive abusive downloading of our binaries by automated search bots. The cost of this abuse is massive and so I am very reluntant to document the logic that we use to stop this abuse. That is why the error page only says that you need to download from a Mac and does not provide elaborate instructions.
Patrick |
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netocp-1
Oracle
Joined: Sep 22, 2008
Posts: 225
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| Posted: Wed Oct 14, 2009 10:14 am Post subject: Re: I think so... |
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| pluby wrote: | | netocp-1 wrote: | | ovvldc wrote: | One for the Wiki, perhaps?
-Oz |
I think is a great idea to post this problem into NeoWiki, so that users can find this problem and can know how to solve it. |
I disagree. The purpose of this restriction was to stop the massive abusive downloading of our binaries by automated search bots. The cost of this abuse is massive and so I am very reluntant to document the logic that we use to stop this abuse. That is why the error page only says that you need to download from a Mac and does not provide elaborate instructions.
Patrick |
Well, if you think so I support it. And I think your point is right because when someone is downloading something from NeoOffice Page is supposed the person is doing it from a Mac computer not from a Windows machine.
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