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NeoOffice :: View topic - Cannot download and other questions
Cannot download and other questions
 
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Julie
Blue Pill


Joined: Jan 13, 2011
Posts: 1

PostPosted: Fri Jul 22, 2011 12:32 am    Post subject: Reply with quote

I have donated in the last year (November 2010) but I am being denied access to new downloads. What is considered "within the last year" for payment of donations?

I am having endless problems with Neo ever since I started working in Snow Leopard Mac OS v 10.6.5. Neo is unbearably slow - especially to save or print, and it crashes constantly making it near impossible to work in.

I am reluctant to donate further for 3.2 as I will have to switch to another program if these issues are not actually resolved in 3.2.

Can anyone shed any light on this?
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11932

PostPosted: Fri Jul 22, 2011 1:08 am    Post subject: Reply with quote

Julie wrote:
I have donated in the last year (November 2010) but I am being denied access to new downloads. What is considered "within the last year" for payment of donations?


Sounds like you are logging in with a different e-mail than the e-mail that you gave PayPal when you donated. I was able to login using the e-mail that you have attached to your account here on this forum site. Please click on the Profile link at the top of this page to view your account's e-mail address.

Julie wrote:
I am having endless problems with Neo ever since I started working in Snow Leopard Mac OS v 10.6.5. Neo is unbearably slow - especially to save or print, and it crashes constantly making it near impossible to work in.

I am reluctant to donate further for 3.2 as I will have to switch to another program if these issues are not actually resolved in 3.2.

Can anyone shed any light on this?


It appears that you have posted in the NeoOffice Mobile Suport forum which is not the right place to post about NeoOffice issues. I have moved your post to the NeoOffice Support forum where it will be seen. That forum has a minimum donation limit but once you donate the minimum amount, please post a reply and we will start working on your issue.

Patrick
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