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revsmitty
Keymaker
Joined: May 15, 2005
Posts: 94
Location: Iowa, USA
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 Posted: Wed Nov 27, 2013 10:48 am Post subject: missing Borders on Labels Templates in Neo 2013? |
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I encountered an issue when I set up a document to print off some labels.
Using NeoOffice 2013.1 I went to File:New:Labels and selected Avery Letter 5366 File Labels
The document that appeared did not have any of the 'borders' around the labels as appeared in previous versions.
I tried it on the same machine using NeoOffice 3.4p0 and the borders were present.
I also tried several other sizes of labels with the same results for both.
Attached is a screen shot of the two side by side.
Galen |
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pluby
The Architect
Joined: Jun 16, 2003
Posts: 11949
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| Posted: Wed Nov 27, 2013 12:27 pm Post subject: |
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I cannot reproduce this. For me, when I follow your steps in NeoOffice 2013.1, I see the label borders.
If you save your label document in NeoOffice 3.4 and then open in NeoOffice 2013.1, are the borders visible or not?
Patrick |
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revsmitty
Keymaker
Joined: May 15, 2005
Posts: 94
Location: Iowa, USA
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| Posted: Wed Nov 27, 2013 3:14 pm Post subject: |
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I can't answer that definitively. The first time I saved in 3.4 and opened in 2013 the grid/table borders appeared. In subsequent attempts, with both the same document and others they did not appear.
Apparently I have a setting different in 2013 from 3.4, but I am not finding which one it is. I will continue to explore this on a couple of other computers.
FYI I noticed this on my Mac Mini running 10.9
Galen |
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pluby
The Architect
Joined: Jun 16, 2003
Posts: 11949
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| Posted: Wed Nov 27, 2013 6:21 pm Post subject: |
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I suspect that there is a user preference setting that is causing this behavior but I cannot find any in the View menu or in the application preferences so can you try clearing your NeoOffice 2013.1 user preference files using the following steps?:
1. Quit NeoOffice 2013.1
2. Move or rename the following folder. Note: "~" means your Home folder:
~/Library/Containers/org.neooffice.NeoOfficeSecureEdition/Data/Library/Preferences/NeoOfficeSecureEdition
3. Restart NeoOffice 2013.1
After clearing your user preference files, do you NeoOffice 2013.1 still see the same behavior?
Patrick |
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amayze
The Merovingian
Joined: Oct 24, 2005
Posts: 561
Location: Edinburgh, Scotland
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| Posted: Thu Nov 28, 2013 2:37 am Post subject: |
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I think the setting you need to check is NeoOffice->Preferences->NeoOffice->Appearance->Custom Colours->Object boundaries.
I've highlighted it in the attached screen shot.
HtH
Andy |
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pluby
The Architect
Joined: Jun 16, 2003
Posts: 11949
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| Posted: Thu Nov 28, 2013 9:54 am Post subject: |
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amayze,
| amayze wrote: | | I think the setting you need to check is NeoOffice->Preferences->NeoOffice->Appearance->Custom Colours->Object boundaries. |
Good find. Thank you for hunting down the preference.
revsmitty,
Before trying my steps, can you try setting the "Object boundaries" color to "Automatic" and tell us it that works?
Patrick |
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revsmitty
Keymaker
Joined: May 15, 2005
Posts: 94
Location: Iowa, USA
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| Posted: Fri Nov 29, 2013 8:37 am Post subject: |
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Andy & Patrick
Thank you. That does the trick.
Galen |
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