Click on a file .doc launchs NeoOffice but opens a blank doc

akdmks · Red Pill Joined: Jul 21, 2007 Posts: 5

I've just installed NeoOffice on Mac OS 10.4.10
When I double click on a file like .doc or .xls, NeoOffice open but it opens a blank file.
I don't know why ....
Can you help me ???

akdmks · Red Pill Joined: Jul 21, 2007 Posts: 5

No idea ??
Crying or Very sad

jgd · Posted: Sun Jul 22, 2007 6:55 am Post subject:

What happens when you drag your .doc document on TextEdit icon?

Jacqueline

akdmks · Red Pill Joined: Jul 21, 2007 Posts: 5

The file is opened without problem.
It's a simple file .doc with few text and title ...
It's the same with a .xls doc.
I've also tried to wirte an OpenDocument and save it.
And after, open it by clicking on it, it's still the same result :
NeoOffice opens with a "New document" blank
My macbookpro is quiet new and I didn't install Ms Office yet ...
Very strange.

Lorinda · Posted: Sun Jul 22, 2007 3:58 pm Post subject:

This is quite odd. I don't have any trouble opening .doc or .xls files, or .odt files, and this is the first I've heard of this kind of problem.

Do I understand correctly that when the file "opens," it says "untitled" in the title bar?

What version of NeoOffice are you running? Which patch number?

I would suggest you look through the Troubleshooting Tips page in the wiki. In particular, I would probably start with moving/renaming preferences.

jgd · Posted: Mon Jul 23, 2007 1:22 am Post subject:

Yes, your best bet is to move aside your /Users/your_name/Library/Preferences/NeoOffice-2.1 folder and relaunch NeoOffice.
See this page in the wiki.
If that doesn't work, try to create a new user account and launch NeoOffice from that account.

Jacqueline

akdmks · Red Pill Joined: Jul 21, 2007 Posts: 5

Thanks for the suggestion.
Yes it opens a document called "New Document" and it's a blank document.
It appens in each case :
I open a .xls file
I open a .doc file
I open a "OpenDocument" made 2 minutes before with NeoOffice.

I can't try now to delete pref, but I will try it tonight.
The version I have is NeoOffice 2.3, it's the number on the icon, but when I lauch it, I see during the loading "NeoOffice 2.2" ...
I will reply tonight.

jgd · Posted: Mon Jul 23, 2007 1:28 am Post subject:

akdmks · Red Pill Joined: Jul 21, 2007 Posts: 5

I will check everything tonight.
You're probably right about the version.

Samwise · Posted: Mon Jul 23, 2007 5:32 am Post subject:

The issue you're experiencing (opening an existing document from outside the app opens a blank document instead) is a known bug of the second snapshot of OpenOffice.org Aqua 2.3 (which also displays "OpenOffice.org 2.2" at launch time); are you sure you aren't using OpenOffice.org ?

If the application you're using is really named "NeoOffice", where did you get it from ?

pluby · The Architect Joined: Jun 16, 2003 Posts: 11949

Samwise · Posted: Tue Jul 24, 2007 2:04 pm Post subject:

NeoOfice has a custom slpashscreen which is a graphic; but what about OOo - is the default OOo splash a graphic from the start or is it generated by the build system from the application name ? The original poster seems to think that he is using NeoOffice, so either he/she is lying or someone made a build of OOo Aqua with the NeoOffice name ???

MacRat · Posted: Tue Jul 24, 2007 2:07 pm Post subject:

ovvldc · Posted: Tue Jul 24, 2007 2:07 pm Post subject:

Or just doesn't know the difference...

pluby · The Architect Joined: Jun 16, 2003 Posts: 11949