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NeoOffice :: View topic - Hang at Launch in B1
Hang at Launch in B1
 
This forum is locked: you cannot post, reply to, or edit topics.   This topic is locked: you cannot edit posts or make replies.    NeoOffice Forum Index -> NeoOffice Beta Releases
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amayze
The Merovingian


Joined: Oct 24, 2005
Posts: 561
Location: Edinburgh, Scotland

PostPosted: Thu Jul 26, 2012 2:47 pm    Post subject: Hang at Launch in B1 Reply with quote

I launched NeoOffice 3.3 Beta Patch 1 Test 3 yesterday and it hung while trying to open previously opened documents. (My GraphLines.ods and Page Position Test.odt). I took a sample (attached) and force quit NeoOffice.

It did the same on a subsequent launch, however it launched ok today, following a shut down overnight and restart today.

Andy
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11883
Location: California, USA

PostPosted: Thu Jul 26, 2012 3:13 pm    Post subject: Re: Hang at Launch in B1 Reply with quote

Thank you for the sample. I ran into a similar hang after rebooting in Mac OS X 10.8 and NeoOffice had a document open when I started the rebooting process. I had tweaked the code slightly after the last NeoOffice 3.3 Beta Patch 1 test patch but I did include the code change in NeoOffice 3.3 Beta 2.

So, can you install NeoOffice 3.3 Beta 2 and see if the hang reoccurs? I suspect that it occurs when you shutdown or logout while NeoOffice has documents open and you choose the "reopen open documents" option that Mac OS X displays in a dialog.

NeoOffice 3.3 Beta 2 can be downloaded from the NeoOffice download page.

Patrick
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amayze
The Merovingian


Joined: Oct 24, 2005
Posts: 561
Location: Edinburgh, Scotland

PostPosted: Thu Jul 26, 2012 3:21 pm    Post subject: Reply with quote

I've installed Beta 2 now, but so far no hang.

I'll shut down now with NeoOffice and the same documents open and see what happens tomorrow - it's past my bedtime now!

Andy
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11883
Location: California, USA

PostPosted: Thu Jul 26, 2012 3:25 pm    Post subject: Reply with quote

One extra note: NeoOffice 3.3 Beta 2 was built on Mac OS X 10.6 with a newer compiler (NeoOffice 3.2.1 and the first 3.3 Beta were built on Mac OS X 10.5) so if you find any other hangs or crashes, please let us know.

Patrick
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amayze
The Merovingian


Joined: Oct 24, 2005
Posts: 561
Location: Edinburgh, Scotland

PostPosted: Fri Jul 27, 2012 1:26 pm    Post subject: Reply with quote

I'm afraid I can't seem to reproduce the hang. If it's any help it happened when NeoOffice had just opened the second window. The title bar still said "Page Position Test.ods - NeoOffice Writer" and the window was empty.

pluby wrote:
One extra note: NeoOffice 3.3 Beta 2 was built on Mac OS X 10.6 with a newer compiler (NeoOffice 3.2.1 and the first 3.3 Beta were built on Mac OS X 10.5) so if you find any other hangs or crashes, please let us know.

[Seriously off topic!]
I thought something had changed. The installation steps on the left are now a bit hard to read through the NeoOffice logo!
[/Seriously off topic!]

Andy
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11883
Location: California, USA

PostPosted: Fri Jul 27, 2012 4:07 pm    Post subject: Reply with quote

amayze wrote:
I'm afraid I can't seem to reproduce the hang. If it's any help it happened when NeoOffice had just opened the second window. The title bar still said "Page Position Test.ods - NeoOffice Writer" and the window was empty.


Hopefully that means the fix for the "after reboot" bug also fixed the bug that you saw.

Of course, if the hanging bug reappears in the future, don't hesitate to post a new sample and I will investigate.

amayze wrote:
[Seriously off topic!]
I thought something had changed. The installation steps on the left are now a bit hard to read through the NeoOffice logo!
[/Seriously off topic!]


Daniel Pimley (the moderator that designed the ship icon for us) created a new 1024 x 1024 pixel version of the ship icon for the installer and Finder icon to support Retina display Macs. Sadly, on non-Retina Mac OS X machines, the Mac OS X installer tool does not scale down the icon to a reasonable size. It is too bad the Mac OS X tool does not allow 2 different icons for Retina and non-Retina display.

Patrick
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sardisson
Town Crier
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Joined: Feb 01, 2004
Posts: 4588

PostPosted: Fri Jul 27, 2012 7:58 pm    Post subject: Reply with quote

pluby wrote:
Daniel Pimley (the moderator that designed the ship icon for us) created a new 1024 x 1024 pixel version of the ship icon for the installer and Finder icon to support Retina display Macs. Sadly, on non-Retina Mac OS X machines, the Mac OS X installer tool does not scale down the icon to a reasonable size. It is too bad the Mac OS X tool does not allow 2 different icons for Retina and non-Retina display.

I don't have a Mac I can test this on (or I would), but if you used 10.7+'s
Code:
tiffutil -cathidpicheck background.tiff background@2x.tiff -out /path/to/final/background.tiff
to merge the 512px (named "background.tiff") and 1024px (named "background@2x.tiff") images into a single multi-page TIFF, will Installer use the right one on non-Retina Macs? Or is this a bug in Installer.app?

At least that's the way things are supposed to work with Retina-ready images in normal Cocoa apps.

(Actually, the manpage examples use 2 .png files as input for the -cathidpicheck option rather than 2 tiffs; I don't know if that matters for sure, since other options can use 2 tiff input files, but I understand -cathidpicheck is a bit finicky. And it has to be 10.7+'s tiffutil; the images generated by -cathidpicheck on 10.5 or 10.6 don't work correctly).

Smokey

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"[...] whether the duck drinks hot chocolate or coffee is irrelevant." -- ovvldc and sardisson in the NeoWiki
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11883
Location: California, USA

PostPosted: Sat Jul 28, 2012 9:38 am    Post subject: Reply with quote

I was able to open the original ship.icns file and resave it as a .tiff file that includes not only the 1024 x 1024 image, but also the original .icns file's 512 x 512 image.

I also reduced the contrast by half and moved the image to the bottom right in the installer so that the next test patch will look like the attached screen snapshot on non-Retina displays. I am not sure if the Mac OS X installer tool will use the 1024 x 1024 image when run on Retina displays but, at worst, the 512 x 512 image will be displayed which is better than the 256 x 256 image used in the NeoOffice 3.2.1 installers.

Patrick
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11883
Location: California, USA

PostPosted: Sat Jul 28, 2012 10:53 pm    Post subject: Reply with quote

I have included the icon size and positioning changes described in my last post in the following test patch.

Can you install the following test patch and tell us if the changes make the installer text more readable?:

Intel:
http://sally.neooffice.org/test/NeoOffice-3.3_Beta_2-Patch-0-Test-1-Intel.dmg

Patrick
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amayze
The Merovingian


Joined: Oct 24, 2005
Posts: 561
Location: Edinburgh, Scotland

PostPosted: Sun Jul 29, 2012 1:04 pm    Post subject: Reply with quote

Snap!

That's much clearer. 'Fraid I can't tell you what it looks like on a retina display.

Andy
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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11883
Location: California, USA

PostPosted: Wed Aug 08, 2012 8:17 am    Post subject: Reply with quote

FYI. I have included the fix for the "hang after reboot" bug as well as the updated icon in the installer in NeoOffice 3.3 Beta 2 Patch 1 which you can download from the NeoOffice 3.3 Beta 2 patch download page.

Patrick
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