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erman
Red Pill
Joined: Jun 16, 2006
Posts: 6
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 Posted: Fri Aug 18, 2006 7:22 am Post subject: NeoOffice crashes on SAVE |
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I'm running NeoOffice Acqua Beta 2 patch 1 (but the problem was there without the patch too) and every time I open a new text document, type a single letter, save it the process goes well until I confirm the name and location in the dialogue box. After that, NeoOffice quits/crashes.
On other occasions, existing documents (even very short ones), created by NeoOffice are opened, and as soon as I change even the smallest thing, there's NeoOffice quitting.
I have a guaranteed crash whenever I open the NeoOffice Preferences pane.
I have trashed the preferences files, re-installed Beta 2, Patch 1 ... to no avail. The problem persists.
At this point I find it very hard even to do the most simple text operation with NeoOffice Beta 2; I don't know what could be interfering since the Alpha builds were crashfree for me.
I'm running 10.4.7 on PPC iBook G4 1gb Ram and still 20+ GB free disk space. |
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pluby
The Architect
Joined: Jun 16, 2003
Posts: 11949
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| Posted: Fri Aug 18, 2006 8:05 am Post subject: |
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If NeoOffice is continually crashing, something is seriously wrong so please file a bug in Bugzilla and after you create the bug, attach a crash log. We absolutely need a crash log to figure out what is happening.
Patrick |
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Samwise
Captain Naiobi
Joined: Apr 25, 2006
Posts: 2315
Location: Montpellier, France
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| Posted: Fri Aug 18, 2006 8:17 am Post subject: |
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You will find the soffice.bin.crash.log in ~/Library/Logs/CrashReporter
~ is your Home Folder. |
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erman
Red Pill
Joined: Jun 16, 2006
Posts: 6
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| Posted: Sat Aug 19, 2006 1:42 am Post subject: |
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Report was filed under bug #1654 and has been fixed with the patch 2 used to fix bug #1652 (same bug).
I now experience no problems with saving, opening existing documents, Preferences or whatever. A charm!
Thanks a lot for the prompt replies. Your support is priceless.
Erman |
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sardisson
Town Crier
Joined: Feb 01, 2004
Posts: 4588
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| Posted: Sat Aug 19, 2006 10:37 am Post subject: |
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| erman wrote: | Thanks a lot for the prompt replies. Your support is priceless.
Erman |
Can we use that quote in our press klt or related materials?
Smokey
_________________
"[...] whether the duck drinks hot chocolate or coffee is irrelevant." -- ovvldc and sardisson in the NeoWiki |
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erman
Red Pill
Joined: Jun 16, 2006
Posts: 6
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| Posted: Sat Aug 19, 2006 3:34 pm Post subject: |
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| sardisson wrote: | | erman wrote: | Thanks a lot for the prompt replies. Your support is priceless.
Erman |
Can we use that quote in our press klt or related materials?
Smokey |
Feel free. |
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