Patch and Release Announcements

[pluby]

After we released the last NeoOffice 3.3 patch nearly 2 months ago, we have been busily fixing any critical bugs that were reported in our NeoOffice Support forum and we have included fixes for the following critical bugs in NeoOffice 3.3 Patch 4:

• In certain cases, the NeoOffice menus in the menubar would become unresponsive
  
• Printing certain documents that contained linked images would cause NeoOffice to hang or crash
  
• Highlighting tables with certain Writer documents would cause NeoOffice to become unresponsive for a few seconds
  
• Certain scanners would cause NeoOffice to crash when the dialog that lists connected camera and scanners was displayed
  
• When contour wrapping was enabled for certain images in Writer documents, portions of the images would be clipped

In addition to the above bug fixes, in NeoOffice 3.3 Patch 4 we have added the following new features that were requested by users in our NeoOffice New Feature Requests forum:

• Toolbars are visible and are no longer automatically hidden when in Full-Screen mode
• Cell pasting options in Calc's Paste Special dialog are preserved after relaunch
• The maximum number of rows that autocompletion searches through in Calc spreadsheets has been increased from 200 to 16,384 rows

NeoOffice 3.3 Patch 4 can be downloaded from the NeoOffice 3.3 patch download page by users that have paid US$10 (or €7 or £6 or CA$10 or AU$10 or ¥834) or more within the last year.

If you have any support questions, a list of suggested steps for finding an answer for a problem as fast as possible is available on the NeoOffice Support page.

[pluby]

After we released the last NeoOffice 3.3 patch in January, we have been busily fixing any critical bugs that were reported in our NeoOffice Support forum. We have fixed the following critical bugs and included our fixes in NeoOffice 3.3 Patch 5:

• NeoOffice would not launch when the user's home folder is on a remote volume
  
• When opening .docx files with tables, NeoOffice would missize table cells that span multiple rows or columns

In addition to the above bug fixes, in NeoOffice 3.3 Patch 5 we have added the following new features that were requested by users in our NeoOffice New Feature Requests forum:

• Status bar displays word count for Writer documents
• Color palettes are automatically set to the document's selected text color

NeoOffice 3.3 Patch 5 can be downloaded from the NeoOffice 3.3 patch download page by users that have paid US$10 (or €7 or £6 or CA$10 or AU$10 or ¥834) or more within the last year.

If you have any support questions, a list of suggested steps for finding an answer for a problem as fast as possible is available on the NeoOffice Support page.

[pluby]

In the last 2 weeks we have had quite a few new users purchase our direct support service. Unfortunately, we can only reasonably provide this service to a fixed number of users and now we are very close to that number of users.

So, to avoid overselling our direct support services, we have limited purchase of our direct support service to only users who have made payments to us in the past. We will eventually remove this limitation once the 1 year direct support period has expired for a portion of our users.

While we wish we could provide direct support to a larger number of users, our engineering resources (Ed and Patrick) is very limited so selling more direct support services than our tiny operation can reasonably provide would not be fair to the users that have already purchased such services.

[pluby]

Very soon after we announced that we were temporarily limiting purchase of direct support, an unexpected number of users purchased direct support purchases.

Unfortunately, this latest batch of direct support purchases has now pushed us past the fixed number of users that we can reasonably support so we are no longer selling direct support from the NeoOffice engineers to new users. The NeoOffice engineers can only provide this service to a small number users and so, to avoid overselling this service, we have temporarily disabled the purchase of this service.

[pluby]

After we released the last NeoOffice 3.3 patch in early March, we have been busily fixing any critical bugs that were reported in our NeoOffice Support forum. We have fixed the following critical bugs and included our fixes in NeoOffice 3.3 Patch 6:

• Opening .docx files with a specific set of formatting attributes would cause NeoOffice to crash
  
• Zooming a document could cause NeoOffice to crash
  
• When scrolling using the mouse wheel while another application is active, NeoOffice would move its backmost window to the front

In addition to the above bug fixes, in NeoOffice 3.3 Patch 6 we have added the ability to open LibreOffice password protected files.

NeoOffice 3.3 Patch 6 can be downloaded from the NeoOffice 3.3 patch download page by users that have paid US$10 (or €7 or £6 or CA$10 or AU$10 or ¥834) or more within the last year.

If you have any support questions, a list of suggested steps for finding an answer for a problem as fast as possible is available on the NeoOffice Support page.

[pluby]

Over the last few months, the U.S. dollar value of the Euro, British Pound, and Japanese Yen has dropped significantly. As a result of this drop, payments made in these 3 currencies now convert to less than the U.S. dollar payment amounts that we charge.

Since all of the NeoOffice project's expenses must be paid in U.S. dollars, we have updated the Euro, British Pound, and Japanese Yen payment amounts on our website and users will now see the following amounts for 1 year of NeoOffice downloads: US$10 (or €8 or £7 or CA$10 or AU$10 or ¥1011).

Any payments made in any of these 3 currencies prior to this change will automatically use the exchange rate that we were using when the payment was made.