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NeoOffice :: View topic - Temporary hangs in NeoOffice 2014
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Temporary hangs in NeoOffice 2014
 
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ovvldc
Captain Naiobi


Joined: Sep 13, 2004
Posts: 2352
Location: Zürich, CH

PostPosted: Thu Jun 26, 2014 6:06 am    Post subject: Temporary hangs in NeoOffice 2014 Reply with quote

Hey Patrick,

I've had very few of the hangs I had earlier, but they do still pop up. And on one occasion, I managed to get a sample, even though the hang subsided while it was collecting.

Let me know if this helps. If not, I will keep using and try to get to Activity Monitor faster.

best wishes,
Oscar

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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11637
Location: California, USA

PostPosted: Thu Jun 26, 2014 7:46 am    Post subject: Reply with quote

Thank you for the process sample file. From the sample, it appears to me that the hang is occurring in Mac OS X's "spell to a word" function.

I am not sure what is causing Mac OS X's spellcheck service to hang for a particular word though since the hang is deep inside of Apple's code but from the sample it appears to me that the native spellcheck function is repeatedly trying to connect to Mac OS X's spellchecking service. Presumably, this means that Mac OS X's spellchecking service is either hanging or failing to start.

Are there are any messages in the /Application/Utiilities/Console application within a few minutes of the hang? The hang time in the sample file is 2014-06-21 22:38:46 your local time.

Patrick
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ovvldc
Captain Naiobi


Joined: Sep 13, 2004
Posts: 2352
Location: Zürich, CH

PostPosted: Fri Jun 27, 2014 2:51 am    Post subject: Reply with quote

I dug into my log files, found the following in system log:

Jun 21 22:34:54 ovvldc kernel[0]: USB (XHCI Root Hub USB 2.0 Simulation):Port 2 on bus 0xa connected or disconnected: portSC(0xe0206e1)
Jun 21 22:34:55 ovvldc kernel[0]: USBMSC Identifier (non-unique): 0123456789ABCDEF 0x1bbb 0x166 0x255, 2
Jun 21 22:36:59 ovvldc.local auditd[86929]: Auditing enabled
Jun 21 22:36:59 ovvldc.local auditd[86929]: Got low space trigger
Jun 21 22:36:59 ovvldc.local auditd[86929]: auditd_read_dirs(): all audit log directories over soft limit
Jun 21 22:36:59 ovvldc.local _cvmsroot[86932]: audit warning: soft /var/audit
Jun 21 22:36:59 ovvldc.local _cvmsroot[86933]: audit warning: allsoft
Jun 21 22:36:59 ovvldc.local auditd[86929]: renamed /var/audit/20140621203244.not_terminated to /var/audit/20140621203244.20140621203659
Jun 21 22:36:59 ovvldc.local auditd[86929]: New audit file is /var/audit/20140621203659.not_terminated
Jun 21 22:36:59 ovvldc.local _cvmsroot[86935]: audit warning: closefile /var/audit/20140621203244.20140621203659
Jun 21 22:39:34 ovvldc kernel[0]: USB (XHCI Root Hub USB 2.0 Simulation):Port 2 on bus 0xa connected or disconnected: portSC(0xe0206e1)


The rest seems to have cycled out already. I don't know where to find whatever else is in the various logs that might be useful, at least I can't see NeoOffice anywhere.

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pluby
The Architect
The Architect


Joined: Jun 16, 2003
Posts: 11637
Location: California, USA

PostPosted: Fri Jun 27, 2014 8:22 am    Post subject: Reply with quote

ovvldc wrote:
The rest seems to have cycled out already. I don't know where to find whatever else is in the various logs that might be useful, at least I can't see NeoOffice anywhere.


If there is nothing in the logs, I doubt there is much more either of us can do in this particular case. I was hoping that Mac OS X's spellcheck service would write log messages but since it does not, the spellcheck service's operation is pretty opaque.

My only theory is that Mac OS X's spellcheck service process had crashed and so NeoOffice's request for spellchecking blocked until the spellcheck service restarted.

Patrick
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ovvldc
Captain Naiobi


Joined: Sep 13, 2004
Posts: 2352
Location: Zürich, CH

PostPosted: Fri Jun 27, 2014 8:27 am    Post subject: Reply with quote

Nothing on spellcheck either Sad. I'll post if I get another sample, and dig for the logs at the same time.

Thanks for looking. Smile

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