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bezvardis
Keymaker
Joined: Dec 10, 2004
Posts: 89
Location: Latvia
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 Posted: Wed Mar 09, 2005 10:26 am Post subject: customisation disappeared |
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| Today I opened NeoOffice to discover that all my customisation has disappeared and it has reverted to the default values. What could have caused such a thing? |
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pluby
The Architect
Joined: Jun 16, 2003
Posts: 11949
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| Posted: Wed Mar 09, 2005 11:01 am Post subject: |
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This will happen if you or some program deletes the ~/Library/NeoOfficeJ-1.1 folder.
Patrick |
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bezvardis
Keymaker
Joined: Dec 10, 2004
Posts: 89
Location: Latvia
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| Posted: Wed Mar 09, 2005 11:34 am Post subject: |
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| It seems the foler had got deleted but since I did not delete it - what program could have done that? Or perhaps that is out ot the scope of this discussion.... |
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bezvardis
Keymaker
Joined: Dec 10, 2004
Posts: 89
Location: Latvia
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| Posted: Sun Mar 13, 2005 9:10 pm Post subject: |
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The thing happened again: I closed NeoOffice because it seemed to have slowed down and when I opened it again, I received invitation to register (as if that was the first time I use the applicaiton), was redirected to the patch download page but when I got back to Neo window, all my customisations were gone...
I wander if anybody have experienced anything like that... |
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pluby
The Architect
Joined: Jun 16, 2003
Posts: 11949
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| Posted: Sun Mar 13, 2005 9:36 pm Post subject: |
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Can you open the /Applications/Utilities/Console application and see if there are any messages that before with the word "Error:" or "Usage:"?
Patrick |
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bezvardis
Keymaker
Joined: Dec 10, 2004
Posts: 89
Location: Latvia
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| Posted: Sun Mar 13, 2005 9:50 pm Post subject: |
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Yes, there are lots of error messages with Neo involved they are (as far as I can see all like this:
2005-03-13 23:30:22.969 runner[1914] Unable to touch /var/tmp/.NeoOfficeJ.patch/./Contents/user/registry/data/org/openoffice/Office: No such file or directory
but also some other variations of that. But in case this is connected wit hthe installation of the last patch - customisation disappeared before installation |
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pluby
The Architect
Joined: Jun 16, 2003
Posts: 11949
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| Posted: Sun Mar 13, 2005 9:57 pm Post subject: |
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Those error messages are normal and are from the patch installation.
My theory is that the OOo code is, for some unknown reason, invoking the /Applications/NeoOfficeJ.app/Contents/MacOS/setup command (which is run every time you start Neo/J) with the "-repair" argument. "-repair" deletes your ~/Library/NeoOfficeJ-1.1 folder and recreates it with default value.
In theory, the OOo code should only use the "-repair" when one or more of the files in the ~/Library/NeoOfficeJ-1.1 folder are corrupted.
I assume that you just installed "Patch-8". If your user preferences disappear again, immediately open the /Applications/Utilities/Console application and post any error messages in this forum topic.
Patrick |
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OPENSTEP
The One
Joined: May 25, 2003
Posts: 4752
Location: Santa Barbara, CA
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| Posted: Mon Mar 14, 2005 9:54 pm Post subject: |
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Not related to the console error messages, but also check to make sure you aren't running out of disk space on your startup/home folder disk. When OS X runs out of space it's notoriously bad at saving preferences; I would suspect that NeoJ also wouldn't write out its config files properly if there's no room left on the drive.
ed |
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Séamas Ó Brógáin
Guest
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| Posted: Wed Mar 16, 2005 6:50 am Post subject: customisation disappeared |
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I lost all my preferences (for no apparent reason) and will have to painfully re-establish them.
Is there a particular file (or files) that store preferences and that can be copied and saved somewhere in case this happens again?
Séamas Ó Brógáin
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JKT
The Anomaly
(earlier version)
Joined: Sep 18, 2003
Posts: 434
Location: London, UK
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| Posted: Wed Mar 16, 2005 9:12 am Post subject: |
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Make backups of the entire NeoOfficeJ-1.1 folder in your ~/Library/ folder. This is where all your user specific preferences etc are saved.
_________________
PBG4, 1.5GHz, SuperDrive, 1GB RAM, 128MB VRAM, 5400rpm 80GB HD, MacOS X 10.4.5
Please visit The Land Gallery at http://www.thelandgallery.com for nature-inspired British Fine Art |
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Séamas Ó Brógáin
Guest
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| Posted: Wed Mar 16, 2005 9:46 am Post subject: customisation disappeared |
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| Many thanks, JK! |
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