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PjonesCET
Red Pill
Joined: Dec 11, 2005
Posts: 7
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 Posted: Sun Dec 11, 2005 12:33 pm Post subject: Error message and Hang of NeoOffice 1.2 Alpha |
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I'm trying out NeoOffice 1.2 alpha (with or without the latest patch) I can create a Document and when I save; I "can" export as PDF. I can not however; save the document in any standrd format. I receive an erro Message That Starts off "Error can not locate Basic..... " and it Hangs at this point. the Window can not be dismissed. I then have to force quit.
Use OSX.3.9, on G4-500 1.5 GB RAm and 120GB Hard Drive about 1/3 full.
Suggestions? |
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jjmckenzie51
The Anomaly
Joined: Apr 01, 2005
Posts: 1055
Location: Southeastern Arizona
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| Posted: Sun Dec 11, 2005 12:46 pm Post subject: Re: Error message and Hang of NeoOffice 1.2 Alpha |
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| PjonesCET wrote: | I'm trying out NeoOffice 1.2 alpha (with or without the latest patch) I can create a Document and when I save; I "can" export as PDF. I can not however; save the document in any standrd format. I receive an erro Message That Starts off "Error can not locate Basic..... " and it Hangs at this point. the Window can not be dismissed. I then have to force quit.
Use OSX.3.9, on G4-500 1.5 GB RAm and 120GB Hard Drive about 1/3 full.
Suggestions? |
This happened in the past. There is a subject on the Wiki on how to 'fix' this error.
James
[Moved as this is the proper place to put support questions and welcome to NeoOffice]
Builder/Tester |
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PjonesCET
Red Pill
Joined: Dec 11, 2005
Posts: 7
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| Posted: Sun Dec 11, 2005 1:00 pm Post subject: |
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I went to NeoWiki and could not locate anything about the problem.
Although a long time Mac User (since SE/30 Days); I am a new user to this forum. And new to NeoOffice. |
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PjonesCET
Red Pill
Joined: Dec 11, 2005
Posts: 7
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| Posted: Sun Dec 11, 2005 1:44 pm Post subject: |
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Allthough I looked on Wiki site for cure, I found none. I did find a cure, which seems as bug to me.
I had used stuffit to compress a NeoOffice install I had.
Turns out that was the wrong thing to do.
You know the old adage about curosity killed the cat. Well I decided on hunch to unstuffing NeoOfficeJ.
Sure enough!! by uncompressing "J" I am now able to save documents in NeoOffice.
Seems that if you install the J version first, the regular version won't work without it. |
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jjmckenzie51
The Anomaly
Joined: Apr 01, 2005
Posts: 1055
Location: Southeastern Arizona
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| Posted: Sun Dec 11, 2005 7:58 pm Post subject: |
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| PjonesCET wrote: |
Sure enough!! by uncompressing "J" I am now able to save documents in NeoOffice.
Seems that if you install the J version first, the regular version won't work without it. |
Patrick:
Looks like another problem to fix as using NeoOffice 1.2 requires the installation of NeoOffice/J 1.1. I thought that there was an entry on the Wiki that discussed how to get around this error, sorry for the misinformation.
James |
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pluby
The Architect
Joined: Jun 16, 2003
Posts: 11949
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| Posted: Sun Dec 11, 2005 9:18 pm Post subject: |
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Actually, this sounds identical to bug 1167 which fixed in "Patch-1" and later patches. Most likely, the original poster has an external BASIC library that like in bug 1167.
Patrick |
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PjonesCET
Red Pill
Joined: Dec 11, 2005
Posts: 7
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| Posted: Mon Dec 12, 2005 10:14 am Post subject: |
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To my knowledge I am unaware of any other Libarary installation. I have run all the Java Updates from Apple as they have come out. And I only installed the NeoOfficeJ one time. (neoOfficeJ 1.1 beta).
I ran the NeoOffice 1.2 Alpha and the the version 5 patch, and received the error as stated.
I am using OSX.3.9 with all current updates from Apple. |
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pluby
The Architect
Joined: Jun 16, 2003
Posts: 11949
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| Posted: Mon Dec 12, 2005 10:19 am Post subject: |
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| PjonesCET wrote: | To my knowledge I am unaware of any other Libarary installation. I have run all the Java Updates from Apple as they have come out. And I only installed the NeoOfficeJ one time. (neoOfficeJ 1.1 beta).
I ran the NeoOffice 1.2 Alpha and the the version 5 patch, and received the error as stated.
I am using OSX.3.9 with all current updates from Apple. |
Can you quit Neo, create a zip file of your ~/Library/Preferences/NeoOffice-1.x folder, and attach it to bug 1167? It may be that you found more cases of the bug 1167 that I need to fix.
Also, add yourself to the CC: list in bug 1167 and we can continue the discussion in the bug after I look at your zip file.
Patrick |
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PjonesCET
Red Pill
Joined: Dec 11, 2005
Posts: 7
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| Posted: Mon Dec 12, 2005 10:36 am Post subject: |
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| Is This in Bugzilla? |
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pluby
The Architect
Joined: Jun 16, 2003
Posts: 11949
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| Posted: Mon Dec 12, 2005 10:40 am Post subject: |
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| PjonesCET wrote: | | Is This in Bugzilla? |
Yes. Use the bug 1167 link that is in my earlier posting in this topic.
Patrick |
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PjonesCET
Red Pill
Joined: Dec 11, 2005
Posts: 7
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| Posted: Mon Dec 12, 2005 12:10 pm Post subject: |
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| Have set up account. Attached the file you requested. and added my name to the CC list |
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PjonesCET
Red Pill
Joined: Dec 11, 2005
Posts: 7
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| Posted: Tue Dec 13, 2005 8:50 am Post subject: |
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Red Pill, please go to Bugzilla and read my most recent report concerning the Test patch, you left.
The Patch appears to have cured the problem. A side benefit is that the opening screen appears to show files loading faster as well |
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